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    Security: Video

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    ‎10-13-2023 08:11 AM

    What is the replacement of VIDEOJET Decoder 7000 (VJD-7513 - Product No.: F.01U.345.382)?

    This article presents the the successor of VIDEOJET Decoder 7000 (VJD-7513). The replacement of it is F.01U.407.935 / VJD-7523.
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    ‎10-05-2023 08:05 AM

    How can I reset the Sony Ipela HD (SNC-DH180) camera to the factory default settings?

    This article shows how to reset the Sony Ipela HD (SNC-DH180) camera to the factory default settings.
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    100% helpful (1/1)
    ‎10-02-2023 10:35 AM

    What web browsers are supported by Bosch IP cameras?

    This article presents what web browsers are supported by Bosch IP cameras. Also, presents the tools to be used in replacement of Internet Explorer and MPEG-ActiveX.
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    ‎09-28-2023 04:25 PM

    Why does the window/ bubble of a bullet or dome camera turn yellow over time?

    For bullet and dome cameras the clear window / bubble is generally made out of polycarbonate with a special hard coating to provide scratch resistance.
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    ‎09-27-2023 08:42 AM

    Why aren't the systems showing up on the dashboard in my Remote Portal account?

    This article provides a solution regarding why the systems aren't showing up on the dashboard in my Remote Portal account.
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    ‎09-25-2023 09:38 AM

    What to do when there are no values displayed in the Alarm Management Diagnosis module?

    This behavior was fixed with the version 2.0.6 of Alarm Management Diagnosis module. In case the "Service Usage (Latest)" > "Service Usage Details" does not provide results, the browser cache needs to be cleared or a private browser window needs to be used.
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    ‎09-25-2023 09:01 AM

    Can I have customized audio files to be used in the 'play audio' action from Bosch Alarm Management?

    Find out from this article how you can get customized audio files to be used in the "play audio" action from Bosch Alarm Management
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    ‎09-25-2023 08:53 AM

    Where can I find the audio sample files in Bosch Alarm Management?

    Find out from this article where you can find the sample audio files for the cameras added in the Alarm Management for the "Play audio on device" Action.
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    ‎09-22-2023 02:48 PM

    How can I remotely configure VCA in Alarm Management?

    Remote VCA configuration through the camera's device page (website) now can be performed with Bosch Configuration Manager version 7.60 and later.
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    ‎09-20-2023 09:29 AM

    BVMS - Article overview

    This article presents a consistent overview of the available BVMS articles on the Knowledge Base
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    ‎09-08-2023 08:34 AM

    What kind of Bosch extensions are supported with the Forensic Search?

    This article presents which are  the supported Bosch extensions with the Forensic Search.
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    ‎09-08-2023 08:00 AM

    What's New in Video Security 3.4 for Windows, Android and iOS?

    This article presents which are the new features in Video Security 3.4 for Windows, Android and iOS.
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    ‎08-31-2023 01:25 PM

    What is the exact functionality of the BVMS system (Architects and Engineering specification)?

    The attached documents from this article describe the exact functionality that BVMS system provides.
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    ‎08-29-2023 10:44 AM

    BVMS 11.0 - Licensing overview

    The article explains the different types of licenses, the basic rules of the license activation and how to activate licenses for the BVMS system.
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    ‎08-29-2023 10:42 AM

    Where can you find the installation code needed to license a Bosch camera?

    Find out from this article where you can find the installation code needed to license a Bosch camera
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    ‎08-29-2023 10:41 AM

    BVMS - license upgrade to BVMS 11.0

    With BVMS 11.0, new licensing system was introduced. Attached document describes how to migrate existing activated BVMS licenses from the Bosch Software License Manager System (SLMS) licensing system to the new Bosch Remote Portal licensing.
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    7156 Views
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    ‎08-29-2023 10:16 AM

    Where can I find the required System Info File while activating the BVMS license via Remote Portal?

    The System Info File is requested during the BVMS license activation via Remote Portal and can be downloaded by following the steps described in this article
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    3381 Views
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    ‎08-28-2023 08:55 AM

    What does contain the installation package of BVMS (Deployment guide)?

    This article contains documents attached which describes the installation package for BVMS. Operating system support of the specific BVMS version is listed in the BVMS release notes.
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    100% helpful (4/4)
    ‎08-28-2023 08:52 AM

    What settings should I perform after having installed BIS and BVMS on the different computers?

    Check this article and have a look at the attached documents which describe the settings you must perform after having installed BIS and BVMS on the different computers.
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    9343 Views
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    ‎08-28-2023 08:38 AM

    What to do when DSA 2800 is unable to detect the expansion unit?

    This article give you hints on what you can do if you are not able to see the expansions of your DSA E2800 in the Hardware tab and you see the controller only.
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    1489 Views
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