Security: Video

Use Bosch software and apps to connect remotely to your devices for configuration or maintenance simply by logging in with your Remote Portal account

This article lists the scenarios in which technical support normally request dump file from a BVMS system.

Follow the steps below from this article to collect the configuration data file and the maintenance log file that might be requested by Central Technical Support team for troubleshoot & support purposes.  

This guide is meant to explain how to enable the appropriate debug commands for logging during random reboot situations, and which logging to collect for troubleshooting, as in general there are multiple triggers that can cause a device to reboot. The information gathered will help to analyze the root cause.  Please make sure that all of the logs collected cover the same time period.

The calibration can be done by using already recorded videos, as is demonstrated in the video below. Either video recorded on the camera's SD card or on a recorder can be used. This can save calibration time and can be done by a single person.

This document is specifically for DIP-73xx as it's the only DIP with Software Center. The document details how to upgrade all the way from BVMS 10.1 with Software Center and to BVMS 12.1 with System Manager 2.3 

Regular BVMS 12.1 installer will not run on any DIVAR IP all-in-one platform. The upgrade shall be performed via DIVAR IP System Manager application. Usually, we recommend to upgrade BVMS in steps. Each version should not be more than ~two years apart. This prevents potential issues in the upgrade process.

This article provides a step-by-step guide about how you can disable UPnP of Bosch IP cameras & multicast scan from Configuration Manager. One of the reason why UPnP (Universal Plug and Play) is enabled in our devices is because ONVIF uses this to scan the ONVIF device in the network.

This article describes how to count with Bosch Video Analytics with How to Video and a Technical Note on the topic.

Video Security Client is the market’s easy to use video surveillance application provided by Bosch for local and remote monitoring of IP cameras and appliances. The software supports small systems from 1 to 128 sites with up to 256 cameras each. Also, you can use Video Security Client being connected to your Remote Portal account. Follow this article and find out the limitations and how can you connect your Remote Portal account to Video Security Client.

This interface is designed to provide applications an API for controlling Virtual Inputs. To access an existing Virtual Input the application has to know the unique authentication token of the Virtual Input which is used for both authentication and identification.

This article describes how to set LUNs on a target to Read Only via Configuration Manager.

The default behavior of VRM is to redirect requests from "HTTP" to "HTTPS" via the HSTS setting. Never change VRM or any device settings via CM if they are managed by BVMS - BVMS will revert the settings back to previous state as set in BVMS Cc

At some point of the troubleshooting process, the customers might be asked to force the VRM to do a full initial discovery.

For larger projects, where many cameras need to be commissioned, the question might come up on how to tackle it in the most efficient way using the Project Assistant.

When a user decides to use SingleKey ID (SKID) or an integrated customer IDP (company account) as the authentication method for Bosch Remote Portal or Alarm Management a technical password will be required to login to other applications that do not support SingleKey ID or any other IDP. In the following, it is explained how to create a technical password and how to use it with an application like for example Bosch Configuration Manager or Bosch Project Assistant app, that does not support SingleKey ID or any other IDP.

This article explains steb by step how to create the VCA fields for multiple presets in Configuration Manager.

In this scenario, an alarm button is connected to the Adam unit and when this input is activated (close or open), a full screen camera image shows on the display. The display is always logged in the Operator Client for live camera view on the DIVAR IP 7000 AIO.

This article describes how to move one or multiple cameras from one company (account) to another one in Bosch Remote Portal. 

Bosch Remote Portal connects you to your Bosch Security devices from anywhere and lets you perform remote administration and maintenance anytime