This article explains how you can monitor the hardware health status of the DIVAR IP storage devices → Measure can be taken to repair the device if something fails.
This article gives you the solution to fix the behavior when the recording doesn't work for VG4 AutoDome camera and when the Bosch logo is displayed in the cameo
When smoke or fire is been detected, AVIOTEC will sent a Smoke/Fire event to the Cloud VMS and at the same time trigger it’s output. Using this output status, we are able to trigger the Cloud VMS/VSaaS .
This article describes the method about how you can import a .txt file containing a group of cameras from Configuration Manager in Project Assistant App.
A DIP 5000 AIO is configured as a JBOD box and if one drive goes bad then you will have to replace that drive and all the data will be lost. Check this article and learn how you can add, replace or change HDDs in DIVAR IP 5000 AIO
If you use the firmware files that are dedicated to a certain CPP platform, then you will need to select simultaneously only the cameras with the same CPP platform.
The attached documents should help you to make the upgrade process as smooth as possible. The upgrade itself is not restricted to BVMS software only. The supported software and firmware versions can be found in the release notes of the related BVMS version.
Follow this article if you have FLEXIDOME IP outdoor 5000i (FW 6.43.0027) or FLEXIDOME starlight 6000 VR (FW 6.32.0109) cameras and you would like to upgrade them to the latest version available
With fw7.70 a new feature was introduced that allows you to tune the scene for Day and Night separately using 2 custom scene modes.
This article explains how to switch the scene modes Custom mode#1 & Custom mode#2 based on Day or Night for Bosch cameras
The default SMTP port number for Bosch IP cameras is 25. The required SMTP port can differ depending on the service provider. From FW 5.80.0073 onwards it is possible to change the SMTP port using Alarm Task Script Language (ATSL).