Bosch Building Technologies

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    100% helpful (1/1)
    ‎02-23-2024 01:31 PM
    The MBV-MBase is the license that allows you to extend the SMA in Remote Portal. You receive this license when you place an order to Order Desk for SMA extension and it must be activated in the Remote Portal and on the server like any other license.
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    ‎02-22-2024 03:25 PM
    Logs are definitely important. We would even say they are the most important thing for a system to function properly. At some point, the Central Support Team may ask you to provide them with the BVMS Configuration Collection. This article explains you how and where you can get the BVMS Configuration Collection of your system.
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    ‎02-20-2024 04:49 PM
    The RCPP command to enable/ disable the privacy masks is CONF_PRIV_MSK_POLY - 0x0bd8. Follow this article to see the rcpp command to enable & disable the privacy mask of a Bosch camera (moving or fixed).
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    ‎02-16-2024 04:01 PM
    In contrast to the moving objects detected in general by IVA 7.10, Camera Trainer allows detection of both moving and non-moving objects, separates, and immediately classifies them. Learn more about Camera Training from this article!
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    ‎02-12-2024 01:20 PM
    This article explains step-by-step how to add and keep the purchased licenses in my Remote Portal account. Upon purchasing licensing, an email from Bosch provides the needed codes.
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    ‎02-12-2024 01:17 PM
    Health monitoring with Remote System Management is very easy, as in one page you have an overview of the state of all DIVAR IPs connected to your Remote Portal and then, drilling down a level, you have an instant overview of the state of the cameras connected to the selected DIVAR IP. A service is available to setup health alerts for devices via email, so you are informed when any emergencies pop up.
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    ‎02-07-2024 01:34 PM
    Regular BVMS 12.0.1 installer will not run on any DIVAR IP all-in-one platform. The upgrade shall be performed via DIVAR IP System Manager application. Keep in mind: If you want the latest version of BVMS, it must be downloaded and applied with the latest version of System Manager.
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    ‎02-06-2024 02:15 PM
    This article explains how to configure the Bosch ITS and NTCIP licensed versions of IP moving cameras to respond to National Transportation Communications ITS Protocol (NTCIP).
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    ‎01-25-2024 09:54 AM
    IPMI allows you to remotely monitor and manage certain aspects of the DIVAR IP all-in-one 7000 2U (gen 3), such as power status, temperature, fan speed, and other hardware-related information.
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    ‎01-19-2024 11:23 AM
    This is a Camera Trainer exercise that shows how you can Train the Camera for paper jam detection on the paper shredder.
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    ‎01-18-2024 12:40 PM
    New menu option "Import from csv file" available when right clicking on a VRM pool within the Device Tree of the Configuration Client. The option is not offered for Live only or Local storage cameras. 
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    ‎01-12-2024 09:46 AM
    During the troubleshooting process, the Central Technical Support team often needs to run several different loggers to gain a more complete understanding of the problem. This log collection method is useful only when an issue can be reproduced fast, because the logs are overwirtten.
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    ‎01-12-2024 09:46 AM
    Learn from this article how to collect RAID Controller Event log, Diagnostics Logs or Server Report of DIP 6000 AIO via LSA for more in-depth troubleshooting, which might be required by Central Technical Support Team.
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    100% helpful (1/1)
    ‎01-09-2024 11:26 AM
    Preventing condensation on security cameras is crucial because it can obstruct the camera's view, affecting its ability to capture clear footage. Over time, moisture build-up can potentially damage the internal components of the camera, affecting its functionality and lifespan
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    ‎01-09-2024 08:46 AM
    This article explains how to enable or disable audio recording for specific camera in BVMS, on action of BVMS Operator Client user.   Follow the step-by-step guide from this article.
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    ‎12-21-2023 10:16 AM
    Bosch will undertake a cybersecurity best practice by disabling certain ports on the camera by default. This best practice is being undertaken to reduce potential attack surfaces and limit the exposure of sensitive services, as mentioned in our Data Security Guidebook since years.
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    ‎12-19-2023 02:49 PM
    In case you have noticed a gap between the left and right of the lens installation, this might cause improperly focus for the camera's image. Therefore, please proceed as explained in this article.
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    100% helpful (3/3)
    ‎12-07-2023 01:27 PM
    The attached documents should help you to make the upgrade process as smooth as possible. The upgrade itself is not restricted to BVMS software only. The supported software and firmware versions can be found in the release notes of the related BVMS version.
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    ‎12-05-2023 08:25 AM
    Different devices, whether cameras or encoders, offer a different amount of processing power for video content analysis (VCA).
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    ‎12-01-2023 01:49 PM
    Starting with BVMS v10.0, you can leverage VRM Encryption Technology.
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