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    Security: Video

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    ‎10-09-2020 10:17 AM
    This information  may be requested by Central Support Team, as the bundle file is useful for troubleshooting the improper behavior of the unit. This method provides the steps for collecting the NetApp DSA E2800 support bundle.
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    ‎10-09-2020 10:16 AM
    This information  may be requested by Central Support Team, as the bundle file is useful for troubleshooting the improper behavior of the unit. The method for collecting the NetApp DSA E2700 support bundle file is provided below.
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    ‎10-09-2020 09:57 AM
    Do you want to configure the 3rd party iSCSI storage with different LUNs for recording more cameras without Bosch VRM? This article explains you if this application is supported.
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    ‎10-09-2020 09:38 AM
    This technical brief will provide the step-by-step procedure on how to configure “BVMS” presets and save views. In order to better utilize system resources, BVMS no longer pre-allocates 99 black presets to newly added PTZ cameras in the system. BVMS does not read any existing presets already configured in the camera.  
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    ‎10-02-2020 03:52 PM
    The IP camera address is always the key if you would like to monitor or remote viewing it. Like any network device, the camera is assigned an IP address when it is connected to the router with Internet access and powered on. Here we will introduce 3 ways to find the network camera IP address quickly and easily.
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    ‎10-02-2020 03:31 PM
    PTZ camera (Autodome IP starlight) doesn't move in Pan or Tilt direction. This is a basic troubleshooting guide that will help you to fix this issue.
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    ‎10-02-2020 03:24 PM
    The disks in an array are usually configured into smaller sets named RAID groups which provide protection against failure. The RAID groups define the manner in which the group of physical disks handle data when it is written to the disks within that group. The main aim is that data to be protected. For this reason, you must create logical unit numbers (LUNs) correctly. This article describes all the steps that will help you to create LUNs after RAID failure.
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    ‎09-30-2020 09:31 AM
    If you are interested in retrieving the stream of an IP camera using multicast, please check out the options from this article.
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    100% helpful (1/1)
    ‎09-28-2020 08:57 AM
    This guideline will help you set the position of the camera  image to an appropriate one . If the picture of the camera is inverted in the live view, please follow the steps below to reverse it.
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    ‎09-28-2020 08:34 AM
    In this article you can find the actions you need to do in order to solve the zoom speed for Autodome NDP-7512. A customer could observe a difference in zoom speed in comparison to the previous generation. HDR was OFF by default in the 7000, But is ON by Default in the 7000i which has effect on the zoom speed. Therefore, disable HDR to obtain the zoom speeds that match the previous generation of the camera.
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    ‎09-24-2020 01:03 PM
    Exporting video with Video Analytics meta data is very useful in the process of optimization of Video Content Analytics performance. One could configure VA, record particular scene and then replay this scene over and over again using different VA configurations. Moreover the video could be exported and replayed multiple times with different VA configuration settings. This article describes the different possibilities - BVMS Operator Client and BVMS Viewer, VRM eXpport Wizard, Web Interface of a Bosch Camera. The choice of the tool depends on the way the camera and recording are managed. 
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    ‎09-16-2020 12:35 PM
    The VRM eXport Wizard 2.10 is now avaiable. Similar to VRM eXport Wizard 2.0,  encrypted and unencrypted VRM recordings can be exported (VRM block export) from any video surveillance system based on Bosch Video Recording Manager (VRM) and exported recordings can be converted to mp4-files. or details please check out the attached document.
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    ‎09-11-2020 01:16 PM
    This recommendation could be applied if the storage is overloaded, as there are several Onvif cameras running through it.
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    100% helpful (2/2)
    ‎09-11-2020 09:25 AM
    Related Products Bosch Video Client Question How do I backup the complete BVC configuration in Windows 7? Answer If BVC was installed whilst logged into Windows as the Administrator, go to the following folder: C:\Users\Administrator\AppData\Roaming\Bosch\Vidos. Copy the conf folder. This folder contains the BVC configuration. Note : Backup  configuration only applicable to the specific BVC version during configuration restore.
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    ‎09-10-2020 04:34 PM
    This article explains how to find and calculate the specific size of BVMS logs on your server when the log starts to overwrite your own data.
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    ‎09-10-2020 02:59 PM
    +++ Update: new [dns] tag available since PA1.4 +++  The template file can now be extended to using the tag [dns] for importing the DNS server address. This now also allows you to import URLs for the time server address, not only IP addresses. Intro: The Project Assistant offers two ways of importing existing project data: Option 1) Importing a .bpassist file, which was exported from the app at some point and which contains all information and data ever created/entered inside the app for that specific project. Simply select the "Project Assistant" mode >> click "continue" >> and press "import". Option 2) Importing from a tab-separated text file. This option may be useful, if you have existing project data, e.g. in an Excel spreadsheet, which you want to transfer into the Project Assistant for further use. This article deals with option 2 and explains the steps potentially needed before you can refer to the steps explained in the following Youtube video ("Import from file"). Let's assume you already have existing project data prepared in an Excel spreadsheet and you want to transfer that data into a format that can be imported to the Project Assistant Go to the Bosch Security Systems DownloadStore and download the provided template file "example_project_import_report_template.txt" or the NEW Excel file " 2019_02_20_example_project_IMPORT_template.xlsx" , which also includes detailed instructions and explanations on each parameter. Import the .txt template file into Excel by opening the template file with Excel and following these steps:  Select "delimited" as well as "My data has headers." Select "Tab" in the Delimiters section and finish up the Excel import by pressing "Finish". INSTEAD, you can also use the NEW Excel file, where you can avoid the above described initial import step of the .txt file.   [Option A] According to the provided data columns, copy and paste your existing data from your initial spreadsheet file into the template file (you do not need to populate every column of the template) [Option B] This option works the other way around. Use the Project Assistant header tags, e.g. [ip], [mac], etc., which you can find in the template file and add these tags to the column headers in your initial Excel spreadsheet (cf. screenshot below). The Project Assistant is capable of searching the .txt import file for these tags and of filtering out the corresponding columns (no matter the order of the columns). Go to "Save As" in Excel and save the newly populated template file as a "Unicode Text (*.txt")" file   Transfer the file to where you can find it with the Project Assistant and start the app Create a new project Set a password for the project itself as well as default passwords for the cameras that you would like to assign That's it - Now it is time to refer to the Youtube video mentioned above Enjoy using the Project Assistant and feel free to share your feedback with us!   Note: By the way, the column tagged [info] in the tab-separated file corresponds to the "comments" text box in the app. So if you have any information that helps you describe the camera better, e.g. where it is to be mounted, you can add this info in the corresponding cell of the respective camera. 
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    ‎09-10-2020 11:25 AM
    Our portfolio contains quite a variety of (mobile) video clients and applications. To get a fast first overview we created the attached table to compare the most important ones.
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    ‎09-10-2020 10:38 AM
      Related Products: DIVAR IP 7000R2 and DIVAR IP 6000R2   CTN Description   DIP-6180-00N  DIVAR IP 6000 2U W/O HDD  DIP-6183-4HD  DIVAR IP 6000 2U 4X3TB  DIP-6183-8HD  DIVAR IP 6000 2U 8X3TB  DIP-6184-4HD  DIVAR IP 6000 2U 4X4TB  DIP-6184-8HD  DIVAR IP 6000 2U 8X4TB  DIP-61F0-00N  DIVAR IP 6000 3U W/O HDD  DIP-61F3-16HD  DIVAR IP 6000 3U 16X3TB  DIP-61F4-16HD  DIVAR IP 6000 3U 16X4TB  DIP-7180-00N  DIVAR IP 7000 2U W/O HDD (R2)  DIP-7183-4HD  DIVAR IP 7000 2U 4X3TB (R2)  DIP-7183-8HD  DIVAR IP 7000 2U 8X3TB (R2)  DIP-7184-4HD  DIVAR IP 7000 2U 8X3TB (R2)  DIP-7184-8HD  DIVAR IP 7000 2U 8X4TB (R2)  DIP-71F0-00N  DIVAR IP 7000 3U W/O HDD (R2)  DIP-71F3-16HD  DIVAR IP 7000 3U 16X3TB (R2)  DIP-6704-HD 4000GB HDD DIVAR IP 6000/7000      Overview: For recovery of DIVAR IP 6000 R2 or DIVAR IP 7000 R2 one should use only the DVD provided with the particular device. Do not use the DVD for recovery if you are not sure that it is the one delivered with the system. In case the DVD is lost or damaged request the respective ISO image from Bosch Technical Support.  Solution:  Request the ISO image from Bosch Technical Support:   Provide the Serial Number of the device Issue description: What is the reason for the recovery Why it is not possible to use the recovery DVD   Note: his document will guide you through the recovery steps of an DIP https://community.boschsecurity.com/t5/Security-Video/TSG-Rebuild-broken-OS-RAiD-on-DIVAR-IP-6000-DI...
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    ‎09-10-2020 10:32 AM
    Upcoming with FW 7.10 and CM 6.20, Camera Trainer is a licensable Intelligent Video Analytics module that allows uses to define objects of intereste and train their own detectors for them based on examples of target objects and non-target objects. In contrast to the moving objects detected in general by IVA 7.10, Camera Trainer allows detection of both moving and non-moving objects, separates and immediately classifies them. Training can be done both on live video as well as on recordings available through the respective camera. The resulting detectors can be down- and uploaded for distribution to other cameras. Camera Trainer configuration should be done in Configuration Manager. The attached fact sheet lists the cameras that support Camera Trainer. The attached technical note describes in-depth what Camera Trainer is, how it works, what to use it for and what not, and how to configure it. The configuration is also shown in the following how-to videos: Note: After you license your Camera Trainer, reboot your device. Setup Camera Trainer Camera learning phase with recorded video   Configure Camera Trainer Task   Backup Camera Trainer Configuration - Method 1   Backup Camera Trainer Configuration - Method 2 Setup VCA Masking
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    ‎09-02-2020 06:39 PM
    Currently, most of the cameras are using profiles that are wrong created or profiles that actually belong to legacy cameras like the "excellent" profile. Therefore, the bitrates to the storage could be exceeded and probably will exceed during match when lot of motion is created. This article is focused on a method of creating a new profile with own parameters and make this new profile active.
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