Bosch Building Technologies

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    ‎09-26-2023 09:53 AM
    This article provides steps regarding how to create an user and connect the Bosch Site Monitor App to Alarm Management.
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    ‎09-26-2023 08:23 AM
    The live view of the camera is loading indefinitely in Alarm Management Operator Interface > Live View and Investigation Mode and has no streaming video at all.
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    ‎09-25-2023 09:38 AM
    This behavior was fixed with the version 2.0.6 of Alarm Management Diagnosis module. In case the "Service Usage (Latest)" > "Service Usage Details" does not provide results, the browser cache needs to be cleared or a private browser window needs to be used.
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    ‎09-25-2023 09:33 AM
    Alarm Management has a split user management. The users are created in Alarm Management related to what they are allowed to access in the system.
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    ‎09-25-2023 11:27 AM
    Cloud VMS provides an AI Snapshot in the Operator Interface > Verification Mode, next to the Alarm Snapshot from the camera and the Smart Event Image.
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    ‎09-25-2023 09:22 AM
    Have a look in the Knowledge Base and find out the steps to remove a camera from the CBS account!
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    ‎09-25-2023 09:15 AM
    This article explains step by step how to export an Alarm Clip and Cloud Recording from Alarm Management to the local PC.
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    ‎09-25-2023 08:53 AM
    Find out from this article where you can find the sample audio files for the cameras added in the Alarm Management for the "Play audio on device" Action.
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    ‎09-25-2023 09:01 AM
    Find out from this article how you can get customized audio files to be used in the "play audio" action from Bosch Alarm Management
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    ‎09-22-2023 04:01 PM
    AI Alarm Verification is applicable to Bosch Remote Portal cameras and 3rd party cameras**, for sites in Alarm Management which support alarm clip upload. 
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    ‎09-22-2023 02:39 PM
    Do you want to know what was changed in the new Alarm Management version? Check this article and find out how and where you can see the new features
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    ‎09-22-2023 02:32 PM
    When smoke or fire is been detected, AVIOTEC will sent a Smoke/Fire event to the Alarm Management and at the same time trigger it’s output.  Using this output status, we are able to trigger the Alarm Management.
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    ‎09-22-2023 03:16 PM
    Bosch Alarm Management allows event-based and continuous cloud recording of connected cameras.
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    ‎09-25-2023 10:01 AM
    This list contains information on what situations might happen if no Smart Notification reaches the mobile device and no event appears in the Site Monitor App's event list:
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    ‎09-26-2023 08:27 AM
    This document contains information on what situations might happen if no Virtual Guard appears in Alarm Management Operator Interface and how to advise.
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    ‎09-22-2023 01:44 PM
    This document contains information on what situations might happen if no alarm events from a Live Intervention, Video Verification or Virtual Assistant services appear in the Alarm Management Operator Interface and how to advise.
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    ‎09-26-2023 08:42 AM
    To be able to configure Customer Traffic Report service the Bosch IP camera needs to support Intelligent Video Analytics or Essential Video Analytics.
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    ‎09-26-2023 10:10 AM
    Offer your customers remote access to live video streams from all their video surveillance-secured sites from any smart phone or tablet, so they can check in any time, from anywhere.
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    ‎09-26-2023 10:01 AM
    This article shows available actions in Bosch Alarm Management and provides a step by step instruction to configure these actions.
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    ‎09-21-2023 04:37 PM
    The Smart Notification service lets your end-customer easily keep track of business operations. Detection, notification and storage of events like warehouse access, POS transactions or goods delivery enable efficient monitoring and resolution of critical events for the business owner. Please follow below steps to set up a Smart Notification service.
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