You should only subscribe directly to this article (Option 1) or to the software_release_notification label (Option 2) and you will receive a notification in your inbox every time when a new Software version is released and added to the lists within this article.
At some point, the Central Technical Support team could ask you to provide them with a Configuration Manager table view export, for further investigation of your devices, such as a full overview of the installed cameras or with the cameras with a specific problem.
This article will help you to learn how to do this export.
This article explains what to do when a black image occurs during the selection/ switching between Streams or by selecting the recorded videos (locally) when accessing Camera Trainer in Configuration Manager.
Due to the product design, the configuration of the NIR-50850-MRP (IP IR Illuminator 5000 MRP) is done only in the web browser. Also, this article contains a short explanation about how to setup the NIR-50850-MRP (IP IR Illuminator 5000 MRP).
Intelligent Video Analytics (IVA) Pro provides application-specific packages for building security and operations (IVA Pro Buildings), perimeter security (IVA Pro Perimeter), and traffic monitoring (IVA Pro Traffic). While some of the IVA Pro variants are included by default on supported cameras, others can be added via licenses. This article is dedicated to describing the license process in full.
The minimum retention time is going to influence the amount of storage needed. The higher the minimum retention time, the more storage space is required. In this article we are going to show you how to add DIVAR IP 5000 EZ in My devices (Configuration Manager) and configure max & min retention time.