Logs are definitely important. We would even say they are the most important thing for a system to function properly.
At some point, the Central Support Team may ask you to provide them with the log files of your system.
The steps below can be used for the following models:
DIVAR AN 3000/5000 ,
DIVAR Hybrid 3000/5000,
DIVAR Network 2000/3000/5000
You can collect Service logs from the unit using two methods. Both methods will save the service logs as a password protected ZIP file ( Example: ServiceLog-20141204T172254.zip ).
Method 1 : from Local User Interface
Method 2 : remote, using a browser
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