Bosch Building Technologies

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    ‎05-05-2023 12:21 PM
    This article aims to provide concerned parties, such as customers, users, operators or consultants, with an overview of data privacy and protection related features of BVMS Person Identification. Moreover, this article describes how data, as processed during the Person Identification steps, can be classified. Finally, this article lists technical measures for data protection in the context of BVMS Person Identification.
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    ‎05-05-2023 11:04 AM
    This article explains how to find the source (details of the workstation) and credentials that are used to attempt to login into BVMS (when the attempt has failed)
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    ‎05-05-2023 09:03 AM
    Transcoding is the feature to display the streaming of live video as smooth as possible based on available network bandwidth. In this article you will find out why there is black image in Op. Client (Transcoder not available)
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    ‎05-05-2023 08:53 AM
    This article explains the meaning of the arrows in circle at the central logical tree in the BVMS Operator Client list
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    ‎05-05-2023 08:46 AM
    The validity of the SMA date should cover the BVMS version release date you wish to upgrade to. Otherwise, the upgrade will not work and you will get the message "It is not possible to upgrade the software of this System Info file to a newer version". Also, please note that this message could occur in case you are trying to upgrade your BVMS and it is on the latest available version released.
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    ‎05-05-2023 08:41 AM
    If the CPP6, 7 and 7.3 cameras no longer have a live image or there is a delay in the image, and the Internet connection has been tested and is within normal parameters, it would be good to check if the cameras have the latest current firmware version 7.86.0020. This firmware version solves a 100% CPU load issue for CPP6, 7, 7.3 from firmware 7.82 to 7.86.19
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    ‎05-05-2023 08:32 AM
    Using the following command you can reset the result of People counting via SDK: http://<IP_address>/rcp.xml?command=0x0b4a&type=P_OCTET&direction=WRITE&num=1
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    ‎05-04-2023 03:31 PM
    According to the release note of the Video Security Client (page 3), you will notice that it is specified that the export of the mp4 video using the Video Security App on iOS or Android device is not possible, while for PC should work without issues.
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    ‎05-04-2023 03:25 PM
    This article contains the step-by-step guide related to the MP4 Video Export from Video Security Client to your PC (Windows) in a local directory. In this article, the Video Security Client is connected to the Remote Portal and explains how you can export video from cameras connected to your RP account.
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    ‎05-04-2023 03:03 PM
    Video Security Client is the market’s easy to use video surveillance application provided by Bosch for local and remote monitoring of IP cameras and appliances. The software supports small systems from 1 to 128 sites with up to 256 cameras each. Also, you can use Video Security Client being connected to your Remote Portal account. Follow this article and find out the limitations and how can you connect your Remote Portal account to Video Security Client.
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    ‎05-04-2023 09:44 AM
    Follow the steps from this article to set up a Live Intervention service in Bosch Cloud VMS
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    ‎05-04-2023 09:10 AM
    The purpose of this article is to provide step by step instructions on how to successfully import video and storage devices from a DIVAR IP Recording Appliance to a BVMS standalone installation while retaining all existing recorded video.
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    ‎05-04-2023 08:41 AM
    This Password reset Policy is applicable for all Bosch Security and Safety products & software when a password reset for them is requested by customers, system integrators or by a local sales representative.
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    ‎05-03-2023 10:40 AM
    This article provides an answer regarding what to do in case if a  colleague from the same company claimed a license with a wrong Remote Portal account.
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    ‎05-03-2023 09:47 AM
    The haneWIN DHCP server software implements a DHCP and BOOTP server based on RFC 2131. The DHCP Server is implemented as a native service for background operation, A Control Panel applet provides interactive access to the service. The server supports automatic DNS updates for DHCP configured clients. The latest version is available and can be downloaded from here. According to the Installation Manual of the DIVAR IP 7000/ 6000: All DIVAR IP systems are preconfigured with default network, user and iSCSI settings. By default, the virtual network adapter (the two physical NIC ports are teamed by default) is configured to obtain a valid network address from a DHCP server in the local network. The haneWIN DHCP server software supports multiple address pools for dynamic IP address assignment as well as fixed IP address assignment to clients.
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    ‎05-02-2023 01:02 PM
    A DIP 5000 AIO is configured as a JBOD box and if one drive goes bad then you will have to replace that drive and all the data will be lost. Check this article and learn how you can add, replace or change HDDs in DIVAR IP 5000 AIO
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    ‎05-02-2023 11:27 AM
    Find out from this article what you should check when there is a black image of your camera in Operator Client when clicking on the Instant Playback
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    ‎05-02-2023 11:22 AM
    “Server is not online” message is displayed when accessing BVMS Operator Client. After clicking OK, the Operator Client is opening in a loop and never stops. What should you do?
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    ‎05-02-2023 11:00 AM
    This article explains what you can do when the ‘Stream limits’ parameter set in the webpage of FLEXIDOME multi 7000i camera is not visible in BVMS Configuration Client.
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    ‎04-28-2023 02:41 PM
    Remote Connect Lite service enables connection between Divar network/hybrid, cloud and client software.
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