This document contains information on what situations might happen if no alarm events from a Live Intervention, Video Verification or Virtual Assistant services appear in the Alarm Management Operator Interface and how to advise.
Remote Portal's Remote Connect service allows connection to your devices through the Remote Portal with your client software, such as Video Security Client and Video Security App.
Camera Counter Reports are available on Bosch IP cameras capable of Essential Video Analytics or Intelligent Video Analytics, which are connected directly to the Remote Portal.
The "Import" icon may be missing from table view in Configuration Manager, version <7.50.
Therefore, we recommend to update the Configuration Manager to v7.50
