Security: Video

If you forgot the service level password for you Bosch IP camera and you want to reset its password, the Central Support Team can help you.

Starting with firmware 6.51.0026, clearing passwords was changed to only reset service user level password.

If you have CPP4 cameras with 6.11 firmware (FW) version and you need to upgrade them to the latest version, normally you have to upgrade to an intermediate firmware version first. But where you can find this firmware ?

Follow this article if you have FLEXIDOME IP outdoor 5000i (FW 6.43.0027) or FLEXIDOME starlight 6000 VR (FW 6.32.0109) cameras and you would like to upgrade them to the latest version available

This article will help you to go directly to the technical articles related to a specific model of DIVAR IP, by using labels. Each Knowledge Base article contains relevant labels that relate to the DIVAR IP model for which you are searching for an article.

Find out from this article if there are restrictions of VRM Configuration utility pre-installed on DLA

If WebRTC doesn’t work for you, follow this article to locate the reason:

This article helps you to find a solution for your MIC IP ultra 7100i (CPP 7.3 ) when front end is not available after FW upgrade from 7.62.0005 to 7.70.0126

This script will make your encoder to toggle relay 1 only when IVA rule #1 alarm is active.

If you want to reinstall your unit with unconfigured HDDs and the RAID is not created yet, follow the steps from this article.

MegaRAID Storage Manager software automatically rebuilds the RAID 5 on a DIVAR IP unit without data loss. The rebuild is a fully automatic process, so it is not necessary to issue a Rebuild command. You can also monitor the progress of drive rebuilds. Once the chassis was replaced and the drives were mounted in drive carriers, follow this step-by-step guide in order to rebuild RAID 5 on a DIVAR IP.

By extracting the playback in the MOV or MP4 format using BVMS Operator Client, the video is split into multiple files and not in a single file/ segment. This behavior became visible after upgrading BVMS to version 11.1.1.65.

This article contains the list of Security Advisories (SA) to inform you about identified security vulnerabilities in our product or service and proposed solutions.

If you want to disable the digital zoom or to limit the maximum zoom-in of the AUTODOME IP starlight 5100i IR camera, you can do that by using the AUX Command 80 (OFF).

This article contains the RCP+ commands (VJD 7513) to change the layout and see what camera you want to be displayed

Subscribe directly to this article (Option 1) or to the firmware_release_notification label (Option 2) and you will receive a notification in your inbox every time when a new Firmware is released and added to the list within this article.

This article guides you to easily find the connector’s pinout of FLEXIDOME Panoramic 5100i IR camera

Follow these instructions from this article if the ‘error code=1’ appears in Configuration Client - License Manager during the license activation process.

Port 3260 is used on iSCSI ports. Control-ports require 2463, 50889, 161, 162, 80 and 443 to be accessible.

The connection of 2N® Helios IP intercom to BVMS and Bosch Access Control System is possible thanks to the implementation of ONVIF and Wiegand protocols, which ensure mutual compatibility.