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    Security: Video

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    100% helpful (3/3)
    ‎04-03-2020 03:41 PM
    Which Bosch encoders and decoders are compatible with BVMS? Up until some years ago, new released cameras, encoders, domes and decoders that are introduced into market after a BVMS release could not be connected to an existing BVMS version because these cameras where not known to the BVMS. In the BVMS 4.5.1, a new concept was introduced. This concept treats Bosch video encoders and decoders as generic devices, and automatically recognizes specific device functionality (for example the number of streams, relays and inputs). Based on this information the, at that time, unknown device is added to the system and can be used by the operator. The attached document provides a detailed description of this functionality.
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    ‎04-02-2020 11:40 AM
    Question What is the decoding performance of BVMS? How many cameras can I open on the screen before the systems is overloaded (and frames are being dropped)? Answer The BVMS client performance overview is attached to this article and shows, based on several workstation configurations and a specific BVMS version, how many cameras can be opened before the workstation is overloaded.
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    100% helpful (1/1)
    ‎04-02-2020 10:17 AM
    The attached documents should help you to make the upgrade process as smooth as possible. The upgrade itself is not restricted to BVMS software only. The supported software and firmware versions can be found in the release notes of the related BVMS version. An attachment is added to this article for each BVMS version. Currently the upgrade guides for BVMS 8.0 and 9.0 are attached to this article. From BVMS 10.0 onwards a description on how to migrate systems has been included as well.
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    ‎04-01-2020 10:40 AM
    The attached document will provide a basic explanation and simple examples of the interfacing (scripting, calling functions by external applications) functionality in Bosch Video Management System. The interfacing functionality is based on Bosch VMS SDKs. The Bosch VMS SDKs contain all interfaces, object types and methods that are needed for automation and integration to and of Bosch VMS.   The document can be found in the attachments section on the bottom of the page or at the right side of the page.  Please look for the attachment icon.
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    ‎03-30-2020 02:50 PM
    Question How can I use "virtual" cameras to demonstrate BVMS? Answer Demonstrating a video surveillance system typically requires a couple of cameras. However, when you only have a couple of cameras, the screen can look boring and empty. Did you know you can use the video streaming gateway to pull in any online JPEG picture as a camera into BVMS? This makes your demonstration more interesting! Additionally, you can set-up your own webserver and host customer JPEG images yourself. You can find a warehouse example below, fully based on JPEG based static images. The attached document describes how to configure JPEG cameras.
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    ‎03-30-2020 11:46 AM
    Question My customers asks me to store the field of view of the cameras connected to BVMS. Is there an easy way to achieve this without opening every camera manually? Answer The embedded BVMS script engine makes this easy to achieve. The attached document explains how to achieve this and included an example script.
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    ‎03-30-2020 11:34 AM
    Question How does BVMS 10.0.1 (or newer) configure the firewall during the installation of the system? Answer The firewall configuration dialog is a fixed step in the setup process and will allow automatic configuration of all required firewall settings to run BVMS. The applied rules and settings can be found in the readable command script file "C:\Program Files\Bosch\VMS\bin\FirewallConfig.cmd". The firewall rules that have been applied with the setup cannot be reverted and must be manually changed/removed if required.
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    100% helpful (3/3)
    ‎03-27-2020 02:08 PM
    Symptoms Connectivity problems after DIVAR Mobile Viewer APP upgrade from v3.0.0 to the new v3.1.0 Diagnosis As result of a software bug in the APP problems in the connectivity  can occur in case the DIVAR hybrid/network is running firmware v3.0.0 or below. Running firmware v3.1.0 does not show the problem. This problem exists for both Android and IOS app platfoms Solution DIVAR Mobile Viewer app 3.1.1 for both Android and iOS have been released and are available on the stores. This version is compatible with previous DIVAR hybrid/network firmware v3.0.0 and 3.1.0   Additional info for DIVAR AN 3000/5000  For the DIVAR AN 3000/5000 we just learned that the DIVAR Mobile Viewer app v3.1.1. can consume more than one session per device. This typically happens when in the Live Preview the "Device List" (top right icon) is used to open all cameras simultaneously. This seems only to happen as a first action when you open the app. This can result is a failing connection showing the message “System is busy”. For the moment please apply these workarounds avoiding this connection problem: - Change the number of remote sessions allowed (default=4) in the DIVAR AN 3000/5000 configuration to 64 (Menu, Settings, Network, Max. connection) OR - Avoid the use of "Start Live Preview (16)" in "Device List" as an first action. By viewing one camera only as first action showed that new session consumption was prevented. In case of occurring connection problem: close and restart the DIVAR Mobile Viewer app. This problem seems not to occur when using Android or for accessing DIVAR network/hybrid.
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    ‎03-27-2020 11:54 AM
    Question How can I protect my security system, from an IT security perspective? Answer The attached document explains how the security system can be hardened. Additionally the BVMS - Network Design Guide includes best practices for desgning a secure network.  
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    ‎03-27-2020 11:53 AM
    The attached document describes the installation package for BVMS. Operating system support of the specific BVMS version is listed in the BVMS release notes.  
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    ‎03-27-2020 11:52 AM
    Functionality for security operators
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    ‎03-27-2020 11:51 AM
     The attached documents show the different design options that are available when designing a BVMS system.
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    ‎03-27-2020 11:50 AM
     BVMS customers can download camera updates free of charge, in order to integrate approved, third-party cameras. BVMS scans for third-party cameras, automatically configuring motion and other key events; it also enables installers to configure the most important settings for third-party cameras from a single user interface, without the hassle of having to access the websites of other camera manufacturers. The attached files include a list of compatible cameras and the ONVIF mapping files for each specific BVMS version.
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    ‎03-27-2020 11:48 AM
    Do you want to know more about designing a BVMS system?
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    ‎03-27-2020 11:48 AM
    Are you writing the specification of a video surveillance system?
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    100% helpful (1/1)
    ‎03-27-2020 11:47 AM
    How to configure a generic Microsoft Windows Server (2012 R2 or 2016) based server
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    ‎03-27-2020 11:47 AM
     The attached document (attachements can be found on the bottom of the page) describes how Streamlining works and how it can be finetuned.
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    ‎03-23-2020 04:06 PM
    Related Products: Configuration Manager 7.00 and above. This article shows how to use recorded video in Configuration Manager in order to calibrate a camera and to configure a task.   Camera Calibration using Recorded Video It is possible to calibrate camera using already recorded video in Configuration Manager 7.0. This feature is independent of the camera firmware version.     Configure a Video Analytics Task using Recorded Video It is possible to configure a Video Analytics Task, using already recorded video in Configuration Manger 7.00 and above. This includes initial Task configuration, verification and then further performance analysis over the time and fine-tuning of the task parameters.   Note: There are multiple video analytics how-to videos in the following lists:     Calibration playlist: https://www.youtube.com/playlist?list=PLz97rFi-OzLfI2F4sP-ocX3BhX0rtJvgt     Video Analytic how-to playlist: https://www.youtube.com/playlist?list=PLz97rFi-OzLdPrzs-SR-g1oo4RkV9mvf5
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    ‎03-11-2020 11:33 AM
    Related Products: BVMS Operator Client Overview: This article describes the initial steps one can take for troubleshooting BVMS display issues (during live view or playback). It also summarizes what initial information and logs are needed for support in order to start the issue investigation. Check and eventually update the version of your Graphic Card driver. During BVMS system tests there were documented cases of display issues related with out of date Graphic card divers. It is important that the Graphic Card driver of the client is up to date. Find the supported version of the Graphic Card driver in the corresponding to your BVMS version Release Notes (https://downloadstore.boschsecurity.com), in the section Hardware drivers. Please prove the following information to support.  Is the issue camera type / FW dependent Are all the devices in the system affected Is the issue existent for all BVMS Operator Clients in the system  Is the issue existent for hardware decoders, for camera Web Interface or other display Clients  Is the recording, the playback or are both affected Please provide Log files BVMS ConfigCollector logs keeping the following conditions: From the machine that shows the issue Including VSDK logging – please follow the steps from the article How to collect Video SDK log files  Movie showing the display artefacts can be helpful
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    100% helpful (2/2)
    ‎03-04-2020 03:40 PM
    Status February 25, 2017 BOSCH offers and confirms that since February 2017 the firmware version 3.180.05-1562 can be used with the LSI MegaRAID Controller. In case there are newer versions supported and recommended with BOSCH DIVAR IP this will be announced in cooperation with the Product Management. For DIVAR IP units (e.g. DIVAR IP 6000) BOSCH BT Security & Safety Systems offers an firmware update for the internal MegaRADI Controller. It could happen that in the Megaraid Software the user can see the following: potential non-optimal configuration due, PD commissioned as Emergency Spare error.   Here we provide the steps to update a DIVAR IP system: Using MegaRAID Storage Manager utility under OS   1) Open MSM, Right click on Supermicro MegaRAID controller to be updated and click Update Controller Firmware 2) Click Browse to search for new firmware   3) Select the new MegaRAID controller firmware 4) Click OK to continue   5) Check the “Confirm” box and click OK to continue   *** Wait for around 1~2 minutes to complete 6) Click OK once firmware update completed   7) Reboot the system and check firmware version in controller OPROM banner during boot. At the section Revision you can see version 3.180.05-1562   😎 Check firmware version using MSM in OS When selecting the "Supermicro SMC 2208 (Bus1, Dev 0) device you can see on the right the "Firmware Version" = 3.180.05-1562     The firmware *.rom filw is available via the following link - inside the ZIP file: https://downloadstore.boschsecurity.com/FILES/KnowledgeBase/MegaRAID_Ctrl_FW_update_DIVAR_IP_BOSCH.zip This Firmware Version is subject of change. Any new version must be announce by BOSCH PRM responsible for DIVAR IP via the BT-ST/ETP-MKP2 organisation and BOSCH support at BT-ASA here in the BOSCH Knowledge Base. 
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