Bosch Building Technologies

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    100% helpful (1/1)
    ‎07-09-2024 11:39 AM
    This article explains that if deactivating the RTSPS protocol in the camera network settings, there will be no live stream in BVMS Operator Client.  
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    ‎05-29-2023 11:39 AM
    This article mentioned which ports does Configuration Manager use for devices searching. The RCP+ discovery port for Bosch cameras, encoder and decoders is port 1800.
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    ‎06-10-2021 09:14 AM
    Find below Gmail SMTP settings which you have to set in your EMAIL screen of DIVAR Menu. SMTP Server address: smtp.gmail.com Username: Your Gmail e-mail adress Password: Your Gmail password Port (TLS😞 587 Port (SSL😞 465 TLS / SSL required: Yes TLS : Transport Layer Security         SSL: Secure Sockets Layer What happens if you do not select either one? If neither SSL nor TLS is used , then the communication line can easily become a party line for eavesdroppers, all data transmitted between DIVAR and e-mail account for anyone to see.
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    ‎08-21-2023 03:55 PM
    When Central Support Team provide assistance on a specific topic, at some point, customers may be asked to enable the VSG debug logging option. This article answers the question: Where can you find the "VSG debug logging" option in Configuration Client to enable/ disable it?
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    ‎09-26-2024 10:31 AM
    Find out in this article the Bosch Inteox cameras portfolio with the New Features
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    ‎02-14-2023 07:56 AM
    After clicking the Forensic Search button in Bosch Video Management System (BVMS) - Operator Client, "Video image is not available" message is displayed. What could be the reason?
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    ‎06-23-2022 04:47 PM
    Find out what to do if after connecting to Bosch Remote Portal using the Bosch Configuration Manager, the IP cameras are showing a red locked icon
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    ‎11-24-2023 01:16 PM
    If WebRTC doesn’t work for you, follow this article to locate the reason:
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    ‎06-28-2024 11:37 AM
    Dinion IP starlight 6000 HD/ Dinion IP ultra 9000 MP is a fixed camera, not a PTZ camera. The camera is only capable of e-PTZ (Electronic Pan, Tilt and Zoom).
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    ‎06-09-2023 04:34 PM
    If you suspect that your hard drive has failed and you are contacting the Central Technical Support team, please first consider the mandatory information listed below, which must be provided to them.
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    ‎09-26-2024 09:13 AM
    Please find in this article some settings you can do separately for each FLEXIDOME multi 7000i camera imager on the camera’s web page.
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    ‎02-20-2023 04:37 PM
    By checking the Zoom threshold box you will select the current zoom position at which the mask will appear as the camera zooms in or be hidden as the camera zooms out.
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    ‎10-04-2023 08:26 AM
    To set up certificate-based authentication with Bosch, you'll typically need to follow the steps from this article.
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    ‎01-20-2023 08:30 AM
    This article contains the steps to focusing a Bosch Box camera: set the Back Focus to the Center position and focus on a specific area
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    ‎08-23-2024 03:36 PM
    This article explains why the Live view shows ‘Authentication failed’ in Video Security App.
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    ‎09-08-2022 10:28 AM
    This article explains how you can  monitor the hardware health status of the DIVAR IP storage devices → Measure can be taken to repair the device if something fails.
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    ‎10-21-2022 03:00 PM
    Find out from this article what might be the cause that could lead to this message being displayed: “error 18: wrong or no signature”
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    ‎10-24-2024 02:42 PM
    Regular BVMS 12.1 installer will not run on any DIVAR IP all-in-one platform. The upgrade shall be performed via DIVAR IP System Manager application.
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    ‎10-25-2024 01:38 PM
    The default SMTP port number for Bosch IP cameras is 25. The required SMTP port can differ depending on the service provider. From FW 5.80.0073 onwards it is possible to change the SMTP port using Alarm Task Script Language (ATSL).
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    100% helpful (1/1)
    ‎10-02-2023 10:35 AM
    This article presents what web browsers are supported by Bosch IP cameras. Also, presents the tools to be used in replacement of Internet Explorer and MPEG-ActiveX.
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