Security: Video

Central Support Team may ask you to provide them with the log files and configuration file of Intelligent Insights.This article explains you how and where you can get them.

The Axis cameras can be added to the DIVAR Hybrid system and the Live view can be seen for a moment, but when going back to the settings to see the cameras, they are no longer available and the live view is also paused. What to do?

After a power outage/ reboot, all PTZ cameras will get back to their zero-point (home) position. If your PTZ camera was installed looking at a wall, in case of a power outage it will return to its home position where its image is pointing at the wall.

Follow these instructions from this article if the ‘error code=1’ appears in Configuration Client - License Manager during the license activation process.

The package updates to the latest recovery image (app0), regardless of which app1 or former app0 firmware is running on any CPP4, 6, 7 or 7.3 platform.

This article explains step by step how to set Bosch Cameras & Divar network 2000 & UML-245-90 monitor to be able to retrieve audio.

Divar 700 uses the concept where it assumes to be the (master) device to have control over the cameras and their streams.

Refer to this article if you are looking for what  default ports are used with Intelligent Insights

If for any reason, later on the DIVAR IP needs to be removed from Bosch Remote Portal connected via System Manager, follow the steps from this article.

When the lens of FLEXIDOME 5100i camera is set to a higher tilt angle, you might encounter that the tilt is shifting when assembling the bubble, making it challenging to set a specific tilt angle to meet the desired Field of View (FoV). 

Find out here what could be the cause of the following message displayed on DIVAR IP 7000 R2: "The instruction at 0x6566f31c referenced memory at 0x00000008. The memory could not be read."

This article provides the Firmware  of the VJD-7513 is also suitable for the successor model VJD-7523.

This article explains where you can find the Camera Trainer for FLEXIDOME IP STARLIGHT 8000i camera and what settings are needed for CT to be displayed in Config Manager 

Log4j 1.2.17 is not actively used or called by the SQL Server or by the BVMS. This means that the vulnerabilities are not exploitable unless you install some additional components that refer to the vulnerable component. Therefore, there is no risk of exploitation within the SQL Server or BVMS environment.

This articles explains what  is Essential Video Analytics and also recommends when to use it. Essential Video Analytics allows you to record all of the object information and change the rules even after the fact for fully configurable forensic search.  

At startup, a black screen is showing up and it is impossible to boot into the BIOS or attempt a reset by pressing the F7 key. How to fix this?

This article explains steb by step how to create the VCA fields for multiple presets in Configuration Manager.

This article shows how  the image quality of AUTODOME inteox 7000i & comparison with AUTODOME 5000i IR camera image can be improved.

The minimum retention time is going to influence the amount of storage needed. The higher the minimum retention time, the more storage space is required. In this article we are going to show you how to add DIVAR IP 5000 EZ in My devices (Configuration Manager) and configure max & min retention time.

Follow the steps from this article and learn how you can create RAID 1 on your unit.