Security: Video

This article presents where are the Transcoder Log settings and how to enable them for log collection.  

The Clear button on the Configuration Manager is designed to clear the codes that are self-generated by the IP firmware or the Configuration Manager itself. Follow the steps below, if you want the "Clear" button from Configuration Manager to able to erase the Alarm task script that are self created by users themselves.

This article gives you few tips to find out why the RealShot Manager does not communicate correctly

The maximum resolution of 5.3 MP can only be achieved with H.264 encoding

Find out from this article the compatibility status between Microsoft Windows 10 Enterprise LTC and Bosch Intelligent Insights

This article explains how you can change the relay mode back to automatic via a script executed when the relay open event is triggered.

This article shows what shoud be checked if the KBD-Digital cannot be connected to the BVMS workstation.

This article explains how to avoid black lines appearing in the live view of Bosch cameras.

Using the camera's Dropbox account when doing an export from the VSC app is not possible anymore with the newest version of FW.

This article presents causes and solution regarding NTCIP control of Auto focus, Auto iris and wiper functions.

ONVIF control of the thermal DZ was never planned for the MIC-9000i in the launch of the product. However, you can get the Pan and Tilt via ONVIF Device Manager to work by enabling the PTZ configuration of the stream. 

This step-by-step guide helps you to find how you can configure the email settings for Sony cameras

In case of unexpected behavior of the Bosch Forensic Search in Genetec Security Center this page can help during the investigation and in finding the root cause of the problems

This article describes how to change the communication ports that are used by the Bosch Forensic Search inside a Genetec installation. The default communication port between the Bosch server components is 5051. It may happen that this port is already in use by another process and hence the setting needs to be changed. Such a situation would be exposed to the user as a 'Server error' when trying to execute a search and a log entry would be created, indicating the the FSS validation is not possible.

This article presents the considerations that should be taken into account when using the conduit adapter NDA-3080-CND for installation: For protection against water ingress we recommend to avoid top entry for the conduit adapter and use the side and bottom entry position Mark the position of the hole of the surface Drill the hole with the appropriate diameter drill Install a plug in the hole Put the cable through the hole of the conduit plate Attach the conduit plate with the conduit plate adapter to the surface Install the conduit cover on the conduit plate. Tighten the two screws with the TR15 Allen key

Find out from this article what should be done when the MIC IP STARLIGHT 7100I cameras pan but do not tilt

This article explains what to do if buttons are not visible in Bosch Intelligent Insights

To get multiple events in one alarm, please enable Event Batching in the related Service.

This article outlines the required license for operating a Bosch Forensic Search within the Genetec Security Center.

According to the release note of the Video Security Client (page 3), you will notice that it is specified that the export of the mp4 video using the Video Security App on iOS or Android device is not possible, while for PC should work without issues.