Security: Video

This article presents what should be checked when the Sever State is Disconnected in Logical Tree from BVMS Operator Client.

This message may occur due to the conflict between the Device access option set for your Videojet and the Security option set in Configuration Manager.

This article shows how  the image quality of AUTODOME inteox 7000i & comparison with AUTODOME 5000i IR camera image can be improved.

This article contains the solution to fix your Z4G4 workstation when "Stop code VIDEO TDR FAILURE. Restart PC" message is displayed

Find out from this article what you must verify if multiple VSG instances are installed on the same HW

Remote Connect service allows the Customer users to display cameras on Remote Portal Viewer on Video Security App and Video Security Client.

Some options have been removed when compared to previous CPPs, as they are only useful for moving cameras. Find here the overview of the web page of ‘Live’ functions section and the options remained available for FLEXIDOME multi 7000i (CPP14) cameras.

Question   Why the Windows license key and System ID are the same on all my DIVAR IP 6000?   Answer   These units come pre-licensed from the factory and they have an OEM (Original Equipment Manufacturer) license activated. Please see more information about OEM on the Wikipedia link below:  https://en.wikipedia.org/wiki/Original_equipment_manufacturer According to its datasheet, all components relevant to the usage of DIVAR IP 6000 as storage array in a Bosch recording solution are pre-installed and preconfigured. Simply connect to the network and power the unit up — DIVAR IP 6000 is ready to begin recording straight out-of-the-box.

Check this article to learn about what to do when a FLEXIDOME multi 7000i (IR) or FLEXIDOME panoramic 5100i (IR) does not boot up or is unresponsive.

The Dashboard has a Maximum temperature that exceeds 80 Degrees C and the camera will display "Status 8" when the internal temperature is above 80 Deg C.

Check this article and find the compatibility matrix between Bosch cameras and Milestone

If  ‘Calibration upload to camera failed’ for CPP7.3 & CPP13 Bosch cameras please follow the below steps: Upgrade Configuration Manager to version 7.61. This must be used in combination with CPP13 Firmware 8.45 or later  

This article provides an answer if can the Operating System of a DIVAR IP Series be upgraded.

This articol answer answer to the question:  Is the 'Day-to-night switch over' option missing in some Bosch cameras?

Flexidome 8000i or other future cameras with WLAN option enabled (default ON) in an IPv6 network environment: no IPv4 possible. What to do?

Follow this article to avoid getting the message: “Changing orientation is not possible because of the mounted illuminators”.

This article describes how to move one or multiple cameras from one company (account) to another one in Bosch Remote Portal. 

White cameo in BVMS Operator Client or "device failed" message may be caused by the NVIDIA graphic card driver that might not be compatible.

This policy explains step-by-step what you should know about the Divar IP process when contacting Central Technical Support team and what to expect from them.

In case of unexpected behavior of the Bosch Forensic Search in Genetec Security Center this page can help during the investigation and in finding the root cause of the problems