Security: Video

This article explains step-by-step how to add and keep the purchased licenses in my Remote Portal account. Upon purchasing licensing, an email from Bosch provides the needed codes.

Redundant network connection to a NetApp array can be configured with virtual interface. NetApp provides tree different types of virtual interfaces (VIF). Check this article and find more details!

This document contains information on what situations might happen if no Virtual Guard appears in Alarm Management Operator Interface and how to advise.

Flexidome 8000i or other future cameras with WLAN option enabled (default ON) in an IPv6 network environment: no IPv4 possible. What to do?

Can I display more than 1 camera on a single Monitor of Decoder VJD-7513 in BVMS 11.0 when an alarm is triggered?   System Overview: BVMS 11 1 monitor connected to 1 x VJD-7513 that is part of a Monitor Group The monitor has a layout consisting of several image panes Desired status: when an alarm is triggered → pop up the image of the 4 cameras on the same decoder monitor

The DIVAR Mobile Viewer App allows you to receive real-time notifications for various alarm events from your DIVAR IP system. This article is a step-by-step guide meant to show you how to activate alarm push notification in DIVAR Mobile Viewer App (Android).

Find out from this article where you can find the sample audio files for the cameras added in the Alarm Management for the "Play audio on device" Action.

If  ‘Calibration upload to camera failed’ for CPP7.3 & CPP13 Bosch cameras please follow the below steps: Upgrade Configuration Manager to version 7.61. This must be used in combination with CPP13 Firmware 8.45 or later  

"Error occurred when creating docker virtual machine. Refer to log for more info." Find out our recommendations from this article if  this message occurs

In this article you will find out where you can find the POST snooping code of your DIVAR IP R2

Follow the steps below from this article to collect the configuration data file and the maintenance log file that might be requested by Central Technical Support team for troubleshoot & support purposes.  

This article explains the meaning of each color on the Playback timeline in BVMS Operator Client.

Essential Video Analytics (VCA) does not work as soon as the image is rotated to 90 degrees (under Initialization) and the camera is restarted. Additionally, the movements or objects are not recognized. As soon as you set "Rotate image" to 0 degrees and set it back to 90 degrees, motion detection via Essential Video Analytics suddenly works again.

This article presents where are the Transcoder Log settings and how to enable them for log collection.  

The Clear button on the Configuration Manager is designed to clear the codes that are self-generated by the IP firmware or the Configuration Manager itself. Follow the steps below, if you want the "Clear" button from Configuration Manager to able to erase the Alarm task script that are self created by users themselves.

This article gives you few tips to find out why the RealShot Manager does not communicate correctly

The maximum resolution of 5.3 MP can only be achieved with H.264 encoding

Find out what can you do when in large parts of the zoom range, the MIC IP starlight 7100i camera simply does not focus; this is the same for manual PTZ and pre-sets.

Find out from this article the compatibility status between Microsoft Windows 10 Enterprise LTC and Bosch Intelligent Insights

This article explains how you can change the relay mode back to automatic via a script executed when the relay open event is triggered.