Bosch Building Technologies

    cancel
    Showing results for 
    Search instead for 
    Did you mean: 
    Sort by:
    ‎03-24-2022 11:14 AM
    This article explains how to configure Monitor B output for Divar AN 3000-5000.
    View full article
    100% helpful (1/1)
    ‎07-12-2021 09:39 PM
    In order to quickly offer a technical solution or to provide a professional advice for the next analysis steps, the technical support specialists need to get some general and basic information. Ticket content should always be in English and provided in a well summarized and structured way in order to be able to provide a quick and appropriate feedback. Not following the guideline will impact the processing time of the ticket.   Related Products: BVMS SDK, BVMS    Overview: Analyzing BVMS systems with SDK components is a challenging task, because the functionality and the runtime behavior of those systems are harder to determine than for a BVMS systems without SDK functionality. In order to troubleshoot BVMS systems with SDK components support needs the following information and logging. Please prove the following information to support:   Symptom specific Information   Problem Description SMA validity How to retrieve the Hardware ID for BVMS and check the Software Maintenance Agreement (SMA) status? BVMS stand alone or appliance Detailed description of the expected behavior of the SDK functionality. Detailed description of the actual behavior of the SDK functionality.   SDK Components What type is the standalone SDK application (based on ClientSDK, ServerSDK, or CameoSDK) and on which machine is it running? Are there additionally client scripts, server scripts or workstation startup scripts?   SDK Interactions Do SDK components interact with remote Operator Clients? Do SDK components interact with the Operator Client UI? Do SDK components control devices? How often are client scripts triggered? How often are scripts triggered by BVMS event?   Environment Which shared resources are accessed by SDK actions? (Dome cameras, AMG, Operator Client UI) Do SDK components interact with an unreliable environment? (Unstable network, offline devices, offline PCs, etc.) Do SDK components properly handle offline situations? (offline devices, configuration changes, etc.)    Logging Information Please provide the Scriplet and/or Log files The optimal approach is to provide both the scriplet and logging. ClientScript logfiles: can be found in the ConfigCollection of Operator Client machines. ServerScript logfiles: can be found in the ConfigColletion of Management Server machines.   Make sure that logging is implemented in the script and that logging is activated in the configuration.  
    View full article
    ‎03-24-2022 11:37 AM
    The article describes how to track ships using Intelligent Video Analytics with FW 6.30, how to configure this and what the limitations are.
    View full article
    ‎08-02-2022 02:33 PM
    This article shows how you can use the Project Assistant to remotely commission the FLEXIDOME IP starlight 8000i camera, including set up and adjustments of field of view.
    View full article
    ‎11-17-2022 09:24 AM
    The museum mode of Intelligent and Essential Video Analytics is an optimized tracking mode to detect whenever someone tries to reach towards and touch a valuable asset like a museum exhibit. It can also be used in any other application where approaching a sterile zone from a more crowded environment shall be detected.
    View full article
    ‎09-30-2022 04:33 PM
     This article explains how to exchange the battery on the DIVAR Hybrid and Network in a safe way.
    View full article
    ‎05-13-2021 03:39 PM
    Related Products: BVMS / MVS / VSDK Overview: On request from development to provide a dump file from MVS system please follow the steps in the solution section.   Step-by-step guide   Reproduce the issue Download the Microsoft debugger procdump (https://technet.microsoft.com/en-us/sysinternals/dd996900.aspx). The procdump tool is also attaced to the article :How To create BVMS memory dump?  When application is crashing, do not click any buttons on the appeared error window that will change the program state. Run the procdump.exe from the directory where you copied the tool with following command line (Start - cmd): procdump.exe –ma <name of the programm exe> <dump file name>.dmp   In the case of MVS you need to do that for all 4 MVS services: - Bosch.MVS.SourceProvider.BVMS.Service.exe - Bosch.MVS.DataStorage.Service.exe - Bosch.MVS.SourceProvider.MobileCamera.Service.exe - Bosch.MVS.Transcoder.Service.exe
    View full article
    ‎04-29-2024 01:17 PM
    For larger projects, where many cameras need to be commissioned, the question might come up on how to tackle it in the most efficient way using the Project Assistant.
    View full article
    100% helpful (1/1)
    ‎11-17-2022 04:55 PM
    The browser supported by Bosch cameras depends on the CPP that camera belongs to and on the Firmware version the camera has.. In web browsers that do not support MPEG-ActiveX, VCA configuration is only possible via Configuration Manager.
    View full article
    ‎09-06-2023 10:31 AM
    This article is a step-by-step guide about Video View License activation process.
    View full article
    ‎08-23-2023 12:28 PM
    Learn how to design a network on which BVMS can run comfortably.
    View full article
    ‎05-30-2024 04:49 PM
    Before requesting a password reset, please note that you need to provide some important information to the Central Technical Support Team to get help from them.
    View full article
    ‎10-26-2021 10:10 AM
    The method from this article shows you how to generate an updated certificate for Bosch IP Camera's and VRM Servers
    View full article
    ‎05-16-2023 03:36 PM
    The URL for RTSP stream (for example in VLC Media Player) should have the format as described in this article
    View full article
    100% helpful (5/5)
    ‎02-08-2023 04:07 PM
    BVMS - Automatic login of Operator Client: The BVMS Operator Client can be automatically logged in by using parameterized startup.
    View full article
    ‎02-10-2023 03:19 PM
    This article explains how to license a system that runs in full Bosch Video Management System (BVMS) mode with help of Security Systems Software License Manager tool (SLMS).
    View full article
    ‎03-05-2024 08:37 AM
    This article explains how to add new ONVIF cameras to a system that runs in full Bosch Video Management System (BVMS) via the Configuration Client. Depending on the license type you have installed in the Bosch Video Management System (BVMS), you can add a certain number and different types of cameras/ encoders.  BVMS supports 3rd party cameras as well, but they need to be compliant to ONVIF Profile S.
    View full article
    ‎06-08-2022 07:38 AM
    This article describes step-by-step how you can configure the Remote Portal in order to access the Bosch camera from your tablet or mobile phone via Video Security App.
    View full article
    100% helpful (1/1)
    ‎07-25-2024 01:35 PM
    This article gives an overview of CPPs that correspond to certain types of cameras, decoders and encoders.
    View full article
    ‎02-21-2023 01:41 PM
    In terms of license activation process and compared to other versions of BVMS (<v11.0), the Bosch Remote Portal replaces the Bosch Software License Manager System (SLMS), starting with BVMS v11.0.
    View full article
    Top Contributors
    Icon--AD-black-48x48Icon--address-consumer-data-black-48x48Icon--appointment-black-48x48Icon--back-left-black-48x48Icon--calendar-black-48x48Icon--center-alignedIcon--Checkbox-checkIcon--clock-black-48x48Icon--close-black-48x48Icon--compare-black-48x48Icon--confirmation-black-48x48Icon--dealer-details-black-48x48Icon--delete-black-48x48Icon--delivery-black-48x48Icon--down-black-48x48Icon--download-black-48x48Ic-OverlayAlertIcon--externallink-black-48x48Icon-Filledforward-right_adjustedIcon--grid-view-black-48x48IC_gd_Check-Circle170821_Icons_Community170823_Bosch_Icons170823_Bosch_Icons170821_Icons_CommunityIC-logout170821_Icons_Community170825_Bosch_Icons170821_Icons_CommunityIC-shopping-cart2170821_Icons_CommunityIC-upIC_UserIcon--imageIcon--info-i-black-48x48Icon--left-alignedIcon--Less-minimize-black-48x48Icon-FilledIcon--List-Check-grennIcon--List-Check-blackIcon--List-Cross-blackIcon--list-view-mobile-black-48x48Icon--list-view-black-48x48Icon--More-Maximize-black-48x48Icon--my-product-black-48x48Icon--newsletter-black-48x48Icon--payment-black-48x48Icon--print-black-48x48Icon--promotion-black-48x48Icon--registration-black-48x48Icon--Reset-black-48x48Icon--right-alignedshare-circle1Icon--share-black-48x48Icon--shopping-bag-black-48x48Icon-shopping-cartIcon--start-play-black-48x48Icon--store-locator-black-48x48Ic-OverlayAlertIcon--summary-black-48x48tumblrIcon-FilledvineIc-OverlayAlertwhishlist