Bosch Building Technologies

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    ‎02-23-2024 01:39 PM
    This behavior occurs when you have requested the SMA extension and you didn't upload the Activation file in the BVMS Configuration Client.
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    ‎02-23-2024 01:31 PM
    The MBV-MBase is the license that allows you to extend the SMA in Remote Portal. You receive this license when you place an order to Order Desk for SMA extension and it must be activated in the Remote Portal and on the server like any other license.
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    ‎02-23-2024 09:41 AM
    This article will provide a basic explanation and simple examples of the interfacing (scripting, calling functions by external applications) functionality in Bosch Video Management System.
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    ‎02-22-2024 03:25 PM
    Logs are definitely important. We would even say they are the most important thing for a system to function properly. At some point, the Central Support Team may ask you to provide them with the BVMS Configuration Collection. This article explains you how and where you can get the BVMS Configuration Collection of your system.
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    ‎02-21-2024 03:49 PM
    This article contains the RCP+ commands (VJD 7513) to change the layout and see what camera you want to be displayed
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    ‎02-20-2024 04:49 PM
    The RCPP command to enable/ disable the privacy masks is CONF_PRIV_MSK_POLY - 0x0bd8. Follow this article to see the rcpp command to enable & disable the privacy mask of a Bosch camera (moving or fixed).
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    ‎02-20-2024 08:15 AM
    Check this article to learn about what to do when a FLEXIDOME multi 7000i (IR) or FLEXIDOME panoramic 5100i (IR) does not boot up or is unresponsive.
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    ‎02-16-2024 04:01 PM
    In contrast to the moving objects detected in general by IVA 7.10, Camera Trainer allows detection of both moving and non-moving objects, separates, and immediately classifies them. Learn more about Camera Training from this article!
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    ‎02-16-2024 10:39 AM
    If you have for example a DIVAR 7000 AIO as central BVMS server and also, on the same network, you have a DIVAR Network Video Recorder (NVR) to which cameras are connected to and recording, the recording is typically handled by the NVR itself. Therefore, in this case the cameras added on the NVR will continue recording only there because the NVR manages the recording and storage of video footage from them.
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    ‎02-16-2024 10:19 AM
    This article explains why the Live view shows ‘Authentication failed’ in Video Security App.
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    ‎02-16-2024 08:37 AM
    MVS gets error message “Videoprovider not available” when trying to log on. Also, the BVMS Configuration Client shows the X mark on the MVS. What to do?
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    ‎02-15-2024 08:22 AM
    If one of DIVARs IP 5000 AIO is selected on a user profile, the Operator Client opens the site and works fine. One message is displayed when two or more DIVARs are added into the same Enterprise system.   If you already have a DIP 5000 AIO into your Enterprise system and you want to add additional units but you receive the following message, you can solve this by using the steps below: "Server of configuration database is already in the server list. Remove either the server that is twice in the list or make sure that the configuration database is not cloned between servers."
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    ‎02-13-2024 10:19 AM
    The maximum zoom speed in the GUI is operational but is only applicable during "manual control." When the operator calls for 30x, the zoom speed has to remain constant. While the speed may not be as rapid as anticipated, it is essential to understand that this camera model is already operating at its optimum capacity.
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    ‎02-13-2024 09:09 AM
    The "Lens rotation" slider can be used to correct for any manual lens rotations performed during installation. If the lens is manually rotated during installation, the slider value should be aligned with the rotation value shown on the lens.
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    ‎02-13-2024 08:29 AM
    If the ‘decoder offline’ message occurs during the FW upgrade from 54.7 to 54.8,  try to use another version of Configuration Manager, or remove the password temporarily.
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    ‎02-12-2024 01:21 PM
    This article provides an answer regarding what to do in case if a  colleague from the same company claimed a license with a wrong Remote Portal account.
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    ‎02-12-2024 01:20 PM
    This article explains step-by-step how to add and keep the purchased licenses in my Remote Portal account. Upon purchasing licensing, an email from Bosch provides the needed codes.
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    ‎02-12-2024 01:17 PM
    Health monitoring with Remote System Management is very easy, as in one page you have an overview of the state of all DIVAR IPs connected to your Remote Portal and then, drilling down a level, you have an instant overview of the state of the cameras connected to the selected DIVAR IP. A service is available to setup health alerts for devices via email, so you are informed when any emergencies pop up.
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    ‎02-12-2024 11:19 AM
    To find out the Windows version compatible with BVMS (Bosch Video Management System), you should consult the Release Letter. BVMS compatibility may vary depending on the specific version of BVMS you are using.
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    ‎02-12-2024 11:13 AM
    Perform an update in the BVMS setting to pull h265 and the recording should start to show up in the playback cameo from BVMS Operator Client
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