Bosch Building Technologies

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    ‎01-03-2024 10:59 AM
    Select the resolution of the JPEG images. You can choose between various <formats>: – 720P: 1280×720 pixels (only available for HD cameras). – 1080P: 1920×1080 pixels (only available for HD cameras).
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    ‎01-03-2024 10:49 AM
    The way to get Metadata in Milestone is through the Bosch Enhanced Metadata Plug-in
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    100% helpful (2/2)
    ‎01-03-2024 10:04 AM
    Subscribe directly to this article (Option 1) or to the firmware_release_notification label (Option 2) and you will receive a notification in your inbox every time when a new Firmware is released and added to the list within this article.
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    ‎12-22-2023 09:51 AM
    This article explains if you can receive / retrieve more than 4 live video streams with BOSCH Video Security Client on Windows PC
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    ‎12-22-2023 09:18 AM
    This policy presents what you should know about the In Warranty and Out of Warranty statuses of an Divar IP unit. Note that, to find out if your unit is under warranty or not,  the serial number of the unit is mandatory.
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    ‎12-22-2023 09:02 AM
    This policy explains step-by-step what you should know about the Divar IP process when contacting Central Technical Support team and what to expect from them.
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    ‎12-21-2023 04:35 PM
    Check this article and find the difference between unmanaged sites and subsystems (BVMS)
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    ‎12-21-2023 03:55 PM
    This article explains you how and where you can get the logs of your camera. The system logs are extremely useful for troubleshooting recurring or obscure problems, as they provide a record of all work performed on the system and may shed light on hard-to-spot interactions between seemingly unrelated symptoms.  
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    ‎12-21-2023 03:48 PM
    Follow the steps from this article and find out how you can remotely view and collect the system's event log through IPMI (Intelligent Platform Management Interface).
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    ‎12-21-2023 10:16 AM
    Bosch will undertake a cybersecurity best practice by disabling certain ports on the camera by default. This best practice is being undertaken to reduce potential attack surfaces and limit the exposure of sensitive services, as mentioned in our Data Security Guidebook since years.
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    ‎12-21-2023 10:13 AM
    New check in BVMS Configuration Client has been implemented, which blocks the disabling of the "Secure connection" if camera port 1756 is disabled. This should prevent the camera from getting "unreachable" by miss-configuration of the administrator. 
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    ‎12-20-2023 04:31 PM
    Strange behaviors of the Divar IP 6000/7000 R2 start from a root cause that need to be found. Log files are the most comprehensive and help the Central Technical Support team to find it and provide you further assistance. This article provides you a step-by-step guide on how you can collect MegaRAID logs for DIVAR IP 6000/7000 R2.
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    ‎12-20-2023 03:08 PM
    The MG Camera Name and Number Setting (BVMS Configuration Client, under MG Camera Settings) was not designed for BVMS Operator Client cameo, but in fact for the CPP-Enc type of decoder like VJD-3000.
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    ‎12-19-2023 02:49 PM
    In case you have noticed a gap between the left and right of the lens installation, this might cause improperly focus for the camera's image. Therefore, please proceed as explained in this article.
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    ‎12-19-2023 10:57 AM
    During the authentication process with Bosch cameras to a RADIUS server, the event “5400 Authentication failed” occurs. Find out from this article what you can do in this case.
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    100% helpful (1/1)
    ‎12-19-2023 10:39 AM
    Please note that this recommendation might help, but cannot guarantee the high quality of the image. It depends on the camera FoV and the environment where the camera is installed.
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    ‎12-19-2023 10:24 AM
    Welcome to the 3.5 release of Video Security for Windows, Android and iOS. There are new features in this release, some of the highlights are explained within this article.
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    ‎12-18-2023 10:16 AM
    This article is a step-by-step guide of how to configure the Advanced Video View Service.
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    ‎12-18-2023 09:44 AM
    Please configure the same time zone on the PC, download the Remote Portal activation file again and then you will be able to load it into Config Client and license the system.
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    ‎12-18-2023 09:20 AM
    Find out from here what to do if your FLEXIDOME Multi 7000i or FLEXIDOME Multi IR is coming offline sporadically/ disappears from the network
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