Security: Video

Answer It only depends on the version of BVMS you have. If you have BVMS 7.5, certain cameras with a certain FW have been tested and are supported. If you have BVMS 8.0, certain cameras with a certain FW have been tested and are supported. For BVMS versions of 9.0 or lower, only tested cameras must be added, otherwise we cannot support new setup. On DIP 3000 you can only upgrade to BVMS 8.0. The version of Windows installed on it does not support older versions of BVMS, it is not compatible. Recommended to use BVMS 8.0, the largest version supported on that unit. You need to make sure that those cameras are on the list of tested devices of the version you have.   Regarding the ONVIF Compatibility of the cameras, please see the following Bosch Knowledge Base article: https://community.boschsecurity.com/t5/Security-Video/BVMS-ONVIF-Device-compatibility/ta-p/4252

The Intelligent Insights widgets can be visualized in BVMS Operator Client. In this article we are going to show you how to add a widget to Bosch Video Management System (BVMS).

Central Support Team may ask you to provide them with the log files and configuration file of Intelligent Insights.This article explains you how and where you can get them.

The following procedure describes how to restore DIVAR IP 5000 ALL-IN-ONE to the factory default image.   Step-by-step guide   1. Start the unit and press F7 during the BIOS power-on-selftest. The Recovery menu is displayed.   2. Select one of the following: – Initial factory setup: restores to factory default image and deletes all data on the HDDs. or – System Recovery (back to Factory Defaults): restores to factory default image; data on the HDDs will not be deleted.   Note: While the System Recovery option doesn't delete video footage stored on the data HDDs, it still replaces the complete OS (operating system) partition (including VMS settings) with a default configuration. In order to access existing video footage after recovery, the VMS configuration needs to be exported before System Recovery and re-imported afterwards.   Notice! Do not turn off the unit during the process. This will damage the Recovery media.   3. The unit starts from the Recovery media. If the setup is successful, press OK to restart the system.   4. Windows performs the initial setup of the operating system. The unit restarts after Windows has completed the setup. 5. After the restart of the unit, the factory settings are installed. 6. After the system has reboot, the next step is to change the BVRAdmin password. The default one is WSS4Bosch.

Follow the steps from this article when an error message appears on your DIVAR IP 5000 AIO during license activation process

  What does mean the clock symbol showed in the Operator Client Logical tree?

Whenever a central NTP Server is available the recommendation is to synchronize all cameras against the NTP central server.

When camera is set to auto track (by web interface) to "auto"-> IVA is detecting an object but camera is not following. Auto tracking works and metadata is displayed only on a stored preposition.

Find out from this article how to pass a special connection string to request a multicast stream via RTSP from a BOSCH IP camera or IP encoder.

Please keep in mind that for SNMP v3 only the the Standard MIB II file is supported. This means that only general network device performance monitoring parameters can be requested. There is no Bosch Private MIB II extension for SNMP v3. 

A network management server can poll the health status of a device via SNMP requests. This article shows how to configure Bosch cameras in order to be able to answer to such requests.

The default Community Strings for Bosch cameras is - public. To change it, please follow the steps below.

This article describes all the steps that will help you to create iSCSI Virtual Disk/LUNs after replacing an HDD on a DIVAR IP 5000 AIO.

Video Recording Manger v4.00.0070 does not allow anyone not configured in VRM, only as an admin (using Configuration Manager), to log into the VRM Monitor page.

Check this article and find out what you can do if you are using one Divar network 2000 and you have a new Flexidome IP 5000i IR camera, but you cannot add it to the Divar because it is not displayed in “Detection” > “Device search” screen.

This article explains how to integrate the Bosch MIC IP 7000 HD camera series into any existing analog CCTV system using the Bosch VIDEOJET decoder 3000. The most common integration scenarios are listed below: Simple integration using direct connectivity to analog monitor and joystick, typically found in single camera installation (for example, mobile surveillance vehicles) Integration into an existing analog matrix switcher typically found in large installations (such as for city surveillance)

The Smart Notification service lets your end-customer easily keep track of business operations. Detection, notification and storage of events like warehouse access, POS transactions or goods delivery enable efficient monitoring and resolution of critical events for the business owner. Please follow below steps to set up a Smart Notification service.

This article explains briefly the basics of SNMP. Declares the basic terms of the protocol. It also explains what part of the protocol is supported by Bosch cameras.

Answer This guide is meant to explain how you can find the connection state events of a camera in Operator Client - Bosch Video Management System.

If you suspect that your hard drive has failed and you are contacting the Central Technical Support team, please first consider the mandatory information listed below, which must be provided to them.