Bosch Building Technologies

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    ‎05-04-2023 03:25 PM
    This article contains the step-by-step guide related to the MP4 Video Export from Video Security Client to your PC (Windows) in a local directory. In this article, the Video Security Client is connected to the Remote Portal and explains how you can export video from cameras connected to your RP account.
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    ‎05-04-2023 03:03 PM
    Video Security Client is the market’s easy to use video surveillance application provided by Bosch for local and remote monitoring of IP cameras and appliances. The software supports small systems from 1 to 128 sites with up to 256 cameras each. Also, you can use Video Security Client being connected to your Remote Portal account. Follow this article and find out the limitations and how can you connect your Remote Portal account to Video Security Client.
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    ‎03-13-2024 10:04 AM
    This Authorization Letter is applicable for all Bosch Security and Safety products & software when a password reset for them is requested by customers, system integrators or by a local sales representative.
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    ‎05-02-2023 11:27 AM
    Find out from this article what you should check when there is a black image of your camera in Operator Client when clicking on the Instant Playback
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    100% helpful (1/1)
    ‎05-02-2023 11:22 AM
    “Server is not online” message is displayed when accessing BVMS Operator Client. After clicking OK, the Operator Client is opening in a loop and never stops. What should you do?
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    ‎04-27-2023 08:07 AM
    Using the camera's Dropbox account when doing an export from the VSC app is not possible anymore with the newest version of FW.
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    ‎04-26-2023 04:27 PM
    "Error occurred when creating docker virtual machine. Refer to log for more info." Find out our recommendations from this article if  this message occurs
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    ‎04-12-2023 05:16 PM
    By design, the Dual-Recording feature is specific only in Bosch Cameras. 3rd party cameras are integrated into Bosch Systems like BVMS-VRM via our Video Streaming Gateway (VSG)
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    ‎04-12-2023 01:58 PM
    This article provides an ansswer if can I create an Intelligent Insights report containing hourly data for every day.
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    ‎04-05-2023 10:54 AM
    This article provides causes and solutions regarding  the date and time indication inside the Image Panes  which are not visible in BVMS Operator Client.  
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    ‎03-30-2023 08:53 AM
    Since VRM 4.10, we have reintroduced the Live & Replay pages in the VRM web GUI.
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    ‎03-23-2023 01:42 PM
    This article presents how to find the Intelligent Insights version installed on my unit.  
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    ‎03-20-2023 10:25 AM
    With the new VRM eXport Wizard, we offer the possibility to use CLI commands to do exports without needing to open the application.
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    ‎03-16-2023 08:43 AM
    Configuration Manager 7.60 by default will only trust CA signed certificates. Changing the security requirements will change the behavior of how CM displays the connection/access.
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    ‎03-15-2023 11:49 AM
    Have a look at this article and learn how to fix the Add Scriptlet button which does not become active. It stays grayed out. Same happens with ClientScript and ServerScript.
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    ‎03-15-2023 11:34 AM
    If you want to be able to replay the recording for the complete retention time, you should use VRM replay. VRM should be accessible and added to the VSC
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    ‎08-30-2023 04:37 PM
      Important note Currently, the VRM is itself very seldom used in combination with Genetec. Starting with 2022, Genetec developed a new driver for Bosch cameras “Hybrid driver for CPP13/14+”. With this, the VRM is not considered anymore. With the old “Legacy (CPP7.3 and older) the VRM is still supported.      Related Products: VRM, Genetec Security Center Overview: It is possible to use VRM free of charge (no extra VRM license is required) within Genetec Security Center. Genetec is sending encrypted secret to the VRM server with the number of the licensed channels. When VRM receives and validates this, it can be used for that number of channels for 24 h. A periodic license update is send by Genetec, so the VRM licensing is guaranteed as long as it is used with Genetec Security Center. Default settings, if not extra configuration is needed or done. -License for 1000 Cameras - License update is done every hour   How to license more than 1000 cameras or change the license update period for VRM within Genetec Security Center: Open the Config Tool and Launch a Video Task Select the Archiver Go to the Resource Tab and click on Extensions From the Tab Installed extensions select Bosch. In the Tab VRM add a new VRM and/or select already configured VRM. Click on Advanced settings and add the following parameters If you need to license the system with more than the default 1000 licenses – create the parameter with Name VrmLicenseRequestCount and as value put the required number of licenses. The parameter name is case sensitive If you need to change the duration of the period between each license request (there is always one license request when the archiver starts) – create the parameter with Name VrmLicenseRequestPeriod. The duration of the period is in milliseconds. The default value is one hour. If the value is set to 0, the license request are disabled. The parameter name is case sensitive     Press Enter to confirm the entry and then Close Press Apply and then OK. At the webpage of the VRM one can check if the number of licenses is changed. If you would like to know how to replay the recordings from a Bosch camera managed by Bosch Video Recording Manager (VRM) in Genetec Security Center software, please follow this video: How to use VRM recording in Genetec Security Center   Note:  To support customer needs and to leverage the most important features of Bosch cameras (like data security, Video Analytics, and intelligent bitrate management), the agreed focus of Bosch and Genetec is on the Genetec Archiver Recording Solution. Current and future developments are focused on this recording solution and the VRM in Genetec will only be supported to maintain existing and upcoming projects where a VRM solution is selected. There will be no development of new features. In this maintenance mode, the following is possible: • Certification of new VRM versions (for projects)* • Certification of new DIVAR IP’s* *Requirement: stable API on VRM side Note: The VRM itself might offer more functionality not covered with the integration in Genetec.
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    ‎02-28-2023 09:34 AM
    This article lists different ways to connect to cameras Live/Playback using the Video Security Client/App: to DIVAR IP AIO/BVMS system or to Camera directly, bypassing DIVAR IP AIO/BVMS system.  
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    100% helpful (1/1)
    2 weeks ago
    For VRM (Video Recording Manager) stand-alone Systems and Servers with VSG (Video Streaming Gateway) installed, it is strongly recommended to check for Microsoft OS updates before the VRM Master Installer is installed/updated.
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    ‎08-29-2023 10:40 AM
    License expansions missing after upgrade to BVMS 11 in Remote Portal. Only 1 x MBV-XCHANPLU license activated instead of 16 x MBV-XCHANPLU. What to do?
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