Security: Video

During the authentication process with Bosch cameras to a RADIUS server, the event “5400 Authentication failed” occurs. Find out from this article what you can do in this case.

Please note that this recommendation might help, but cannot guarantee the high quality of the image. It depends on the camera FoV and the environment where the camera is installed.

Welcome to the 3.5 release of Video Security for Windows, Android and iOS. There are new features in this release, some of the highlights are explained within this article.

Please configure the same time zone on the PC, download the Remote Portal activation file again and then you will be able to load it into Config Client and license the system.

This article contains the information about the default path where  the recordings of Bosch Video Client are set.

BVMS OPC server restricts the use of some symbols in the camera names

Mercury vapor lights are banned in many countries. There are a variety of phosphor coatings used by different lighting brands resulting in different color temperatures.

The Bosch camera can make up to two (2) recorded tours. A recorded tour saves all manual camera movements made during the recording, including its rate of pan, tilt and zoom speeds, and other lens setting changes.

When looking at the MQTT explorer, the naming of the counters is always as in the first camera, so always "Counter-1-1" and "Counter-1-2".

Maintaining the highest level of data security requires continuous improvements in all the system components - including software and device firmware. Recent changes in the camera firmware are focused on improving the security level overall.

You should only subscribe directly to this article (Option 1) or to the software_release_notification label (Option 2) and you will receive a notification in your inbox every time when a new Software version is released and added to the lists within this article.

Starting with BVMS v10.0, you can leverage VRM Encryption Technology.

The BVMS Logbook database can be moved to another SQL Server. This article describes the steps that are necessary to migrate the database and describes how to confirm if the migration was successful.   BVMS is using Microsoft SQL Server Express to store its logbook. Based on the information provided by Microsoft (Compare SQL Server 2017 editions), SQL Server Express is limited to a 10GB database size. This could be insufficient for larger installations or installations that require a very long logbook retention time. Additionally, some organizations have a dedicated SQL server environment which should be utilized by all applications. The BVMS Logbook database can be moved to another SQL Server. This guide describes the steps that are necessary to migrate the database and describes how to confirm if the migration was successful.

Glutton (German: Vielfraß) defines and prevents a camera or multi-channel encoder from mounting and consuming  a large number of  blocks in a very short time.

During the troubleshooting process, the Central Technical Support team often needs to run several different loggers to gain a more complete understanding of the problem.  You can use custom console traces to regroup and run different loggers that are not combined in the default Server Admin list. To create and run custom console traces for Security Center, follow the steps from this article.

If replacing a defective camera, the camera must be the same IP address as the defective device, and it cannot contain a GUID from a different VRM.

The configured camera TCP port is used from the BVMS Operator Client to the camera. This port is used by the BVMS Operator Client as a destination port. The source port is dynamic and therefore, it cannot be adjusted.

Should the inverter produce a sine/sinusoidal wave, a square wave or other?

This article describes how to move one or multiple cameras from one company (account) to another one in Bosch Remote Portal. 

Hash Tag "#" is one of the few special characters, which is accepted by the camera, but it cannot be accepted on BVMS side (in order to connect to the camera) — due to the limitations of communication specifics some BVMS components are using. And as a result, communication might not work properly and "No connection" warning message in Operator Client image pane and black screen might occur