Security: Video

Have a look in the Knowledge Base and find out the steps to remove a camera from the CBS account!

This article provides possible causes and solutions regarding FLEXIDOME Inteox 7100i (CPP13) - calibration lost using FW 8.45.0032.

This article explains step by step how to play exported recording files from VRM eXporter Wizard in BVMS Export Player.

This article contains the steps to focusing a Bosch Box camera: set the Back Focus to the Center position and focus on a specific area

This article explains step by step how to export an Alarm Clip and Cloud Recording from Alarm Management to the local PC.

This article provides an answer to the question: Can I restrict the live view or playback in VSC for certain cameras added in DIVAR hybrid 5000? Yes, you can restrict the live view or playback for certain cameras added in DIVAR hybrid 5000 for an user who is using Video Security App.

This article explains step by step how to do the configuration of a camera & VJD 7000 & Monitor Group integrated in BVMS 11.1.1.

Essential Video Analytics (VCA) does not work as soon as the image is rotated to 90 degrees (under Initialization) and the camera is restarted. Additionally, the movements or objects are not recognized. As soon as you set "Rotate image" to 0 degrees and set it back to 90 degrees, motion detection via Essential Video Analytics suddenly works again.

This article explains the difference between Wide Dynamic Range, High Dynamic Range and Bosch HDR X.

This article shows step by step how to call a FLEXIDOME IP panoramic 5000 camera preposition in Operator Client. 

This article provides an answer if can the Operating System of a DIVAR IP Series be upgraded.

This customer explains step by step what can be done when DIVAR IP 7000 server stopped recording suddenly and the Video Recording Manager service is not running.

You can call desired pre-positions (PTZ) of Bosch IP cameras by using OSRD protocol or BiCom protocol. Please check this aticle to find some examples and detailed explanation.

This article provides an answer to the question: Can I install Intelligent Insights into DIVAR IP all-in-one 5000?

There is an issue with VRM versions lower than 4.0 where the retention time for recordings from VSG instances is set incorrectly. There are a few things that usually cause the recording mode to be set incorrectly. Find out more details from this article!

This article presents what should we check first if Channel 5 & 6 of DSA E2800 are showing as disconnected: Verify if the expansion slots are connected correctly (page 21) Afterwards, wait a few minutes until they load up, and only then start the DSA S2800. Now, you can check in the Configuration Manager to see if the IP addresses need to be changed. Once you verify that they are correct, you can add the Device in Configuration Client.

This article presents where you can find and download the Firmware for NetApp DSA unit. Depending on the version you need, you can access this E-Series SANtricity OS Controller Software Link for Downloads. 

This article presents where are the Transcoder Log settings and how to enable them for log collection.  

This article explains why the Live view shows ‘Authentication failed’ in Video Security App.

This article presents what symptoms appear in BVMS Operator Client if Time synchronization is wrongly set. Also provides some recommendations about what to do to avoid this symptoms.