Bosch Building Technologies

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    100% helpful (1/1)
    ‎05-17-2024 10:26 AM
    This article provides a step-by-step guide about how you can disable UPnP of Bosch IP cameras & multicast scan from Configuration Manager. One of the reason why UPnP (Universal Plug and Play) is enabled in our devices is because ONVIF uses this to scan the ONVIF device in the network.
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    ‎02-09-2023 10:55 AM
    In some cases the IVA tasks can get lost after firmware update, but you can avoid this by copying the IVA configuration. There are 2 ways. In both ways it's not guaranteed that all task shall work afterwards since new firmware version can contain a new IVA version with new features.
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    ‎05-16-2023 03:59 PM
    One of the possible traps  that DIVAR IP hybrid/network can send is HDD_STATUS_CHANGE. The HDD_STATUS_CHANGE is triggered when the status of the Hard Disk changes. 
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    100% helpful (1/1)
    ‎11-11-2021 03:39 PM
    This camera does not have the auto-focus functionality in the same sense as Autodome / Mic cameras.
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    ‎05-17-2023 08:37 AM
    NetApp SANtricity Dynamic Disk Pools (DDP) technology represents a significant advancement in storage system, data protection and data management. As disk capacities continue to grow without sufficient increases in data transfer rates, traditional RAID rebuild times are getting longer, even up to several days. This slow rebuild results in much more time with degraded performance and exposure to additional disk failures.
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    100% helpful (1/1)
    ‎09-13-2022 09:00 AM
    *Firmware 9.10 must be installed prior to installation of this firmware 9.51. Firmware download location: Download Store or on the product page > Downloads: VIDEOJET decoder 8000 page
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    ‎02-20-2023 04:37 PM
    By checking the Zoom threshold box you will select the current zoom position at which the mask will appear as the camera zooms in or be hidden as the camera zooms out.
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    ‎06-12-2023 01:18 PM
    When dealing with 3rd party or VSG, it’s recommended to get at-least "1" I-frame every second (normal scene).
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    ‎05-31-2024 03:37 PM
    You can collect Service logs from the unit using two methods. Both methods will save the service logs as a password protected ZIP file ( Example: ServiceLog-XXXXX.zip ).
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    ‎10-25-2024 01:38 PM
    The default SMTP port number for Bosch IP cameras is 25. The required SMTP port can differ depending on the service provider. From FW 5.80.0073 onwards it is possible to change the SMTP port using Alarm Task Script Language (ATSL).
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    ‎07-25-2024 02:47 PM
    The privacy mask moves around with the image when the MIC IP starlight 7000 HD camera is in PTZ mode. The camera is integrated into a 3rd party Software.
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    ‎11-21-2022 01:41 PM
    Before you can operate your VIDEOJET decoder 7000/ 8000 within your network, it must have a valid IP address for your network and a compatible subnet mask. This articles explains how you can change the IP Address of VIDEOJET decoder 7000/ 8000 using Configuration Manager.
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    ‎05-31-2024 03:46 PM
    This article explains you how and where you can get the logs of your camera. The system logs are extremely useful for troubleshooting recurring or obscure problems, as they provide a record of all work performed on the system and may shed light on hard-to-spot interactions between seemingly unrelated symptoms.  
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    ‎11-17-2022 12:13 PM
    When login Remote Portal in Configuration Manager v7.20.0067, the following error message is displayed "The remote name could not be resolved: api.remote.boschsecurity.com"
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    ‎11-09-2021 04:58 PM
    The 95 W midspan is a high-power PoH (Power Over HDBase T) device that provides data and power between an Ethernet switch and an IP camera.
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    100% helpful (1/1)
    ‎04-07-2023 04:00 PM
    .NET Framework is the original implementation of .NET. It supports running websites, services, desktop apps, and more on Windows. The system requirements for Configuration Manager state .NET 4.7.2 as necessary to be installed. Configuration Manager v7.30 installation package does not provide .NET Framework 4.7.2.
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    ‎03-03-2023 11:48 AM
    From this article you will find out how to set up the IP Matrix configuration on the VIDEOJET decoder 7000 (VJD-7513) using Configuration Manager.   The built-in IP Matrix functionality, together with a connected keyboard, allows VIDEOJET decoder 7000 to run as a stand-alone system. An operator can manage up to 32 cameras via the keyboard without any PC or management system required. System setup is quickly done with Configuration Manager. After that, no PC is required to run the IP Matrix   Note: According to the Release letter (Firmware 9.51) of VJD-7513, VIDEOJET decoder 7000 supports IP Matrix application as built-in feature. According to the Release letter (Firmware 54.8.02) of VJD-7000, IP matrix remote monitor is only possible with UDP. TCP not supported. ** VJD-7000 can be used as an extended monitor to IP Matrix in single and quad view. Please check also the following article and find out: Which are the system requirements for configuration/ operation of VIDEOJET decoder 3000/ 7000/ 8000?   A single system can support: 2 physical monitor displays One KBD-Universal XF keyboard 32 cameras 32 camera sequences 9 favorite views
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    ‎06-10-2021 09:43 AM
    Perhaps you are wondering how to set the maximum retention time on a Divar Network? Some of our customers asked about this option. Well, in DIVAR Network and Hybrid there is not retention time. But you can set the automatically deleting time, that is more or less the same.   Step-by-step guide:   Open one Browser and type your device IP address Login with the administrator account Go to Settings > Storage > Recording Fill in the box with the desired automatic deletion time   Another option is to make this change directly in the local interface of the unit.
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    ‎06-10-2021 09:32 AM
    Short intro and related topics: This article will review the settings required to configure Windows as a NTP time server. Note: If you are running VRM and have the Time Server enabled, you must disable the Time Server before performing the following. Article requirements: Windows Server 2016/ Windows 10
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    ‎06-10-2021 09:14 AM
    Find below Gmail SMTP settings which you have to set in your EMAIL screen of DIVAR Menu. SMTP Server address: smtp.gmail.com Username: Your Gmail e-mail adress Password: Your Gmail password Port (TLS😞 587 Port (SSL😞 465 TLS / SSL required: Yes TLS : Transport Layer Security         SSL: Secure Sockets Layer What happens if you do not select either one? If neither SSL nor TLS is used , then the communication line can easily become a party line for eavesdroppers, all data transmitted between DIVAR and e-mail account for anyone to see.
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