Security: Video

In this section you can find details on what information is required during the troubleshooting process to successfully identify a unit in terms of model number, firmware version and unique identifiers. What is also very important always for the troubleshooting is the DIVAR Service log. In addition to that, in some situations network captures from the DIVAR may also be required.  

An object moving or a low/ higher contrast scene can throw off the autofocus option, resulting in a soft focus or even not focus at all. Using manual focus is an obvious solution, but manual focus isn’t exactly easy to get sharp images. Manual focus requires a bit of know-how and some practice to get right. If you would like to improve the performance and get a sharp image, please see below how you can manually adjust the focus ring on a Dinion Thermal camera.

Follow this article to avoid getting the message: “Changing orientation is not possible because of the mounted illuminators”.

If your DINION IP Thermal 8000 (NHT-8000) camera is reporting blurred/unclear/unsharp images that are randomly appearing during the day, or the night, please follow the steps below in order to fix it.

This article explains how to use the settings as per the devices current configured capabilities if you just added a device to BVMS, you get the possible stream options as per a “Config table” known to BVMS.

Sometimes it is preferable to have a different “user mode” during the day then in the night. Our cameras by default have the option to switch the user mode e.g. triggered by the camera D/N switch over. But also other triggers can be chosen. Below an example how to setup the “user mode” switching triggered by the D/N switch over.

Some options have been removed when compared to previous CPPs, as they are only useful for moving cameras. Find here the overview of the web page of ‘Live’ functions section and the options remained available for FLEXIDOME multi 7000i (CPP14) cameras.

The System Overview and Dashboard page shows all available data of your camera.  Find more useful information about FLEXIDOME multi 7000i camera from this article!

Please find in this article some settings you can do separately for each FLEXIDOME multi 7000i camera imager on the camera’s web page.

‘Display stamping’ submenu has been moved from the General menu to the Camera menu.

According to its Data Sheet, the Flexidome IP 3000i IR camera has 2 options to activate the alarm input. Please refer to the diagram from this article if you would like to get alarm input from some physical sensors.

With BVMS 11.0, new licensing system was introduced. Attached document describes how to migrate existing activated BVMS licenses from the Bosch Software License Manager System (SLMS) licensing system to the new Bosch Remote Portal licensing.

DIVAR IP units can be upgraded to BVMS 11.0. Starting with BVMS 11.0, the BVMS licensing scheme also applies to the DIVAR IP units. This document describes which units you can upgrade to BVMS 11.0 and which licenses you have to order for a DIVAR IP unit!

The article explains the different types of licenses, the basic rules of the license activation and how to activate licenses for the BVMS system.

You may need the SNMP MIB file when you are trying to monitor the camera through a Bosch or 3rd party software. This article aims to describe how to find and enable the SNMP on a Bosch camera.

A password prevents unauthorized access to the device. You can use different authorization levels to limit access. Proper password protection is only guaranteed when all higher authorization levels are also protected with a password. Therefore, you must always start from the highest authorization level when assigning passwords. This article will guide you step by step to set the destination password for decoders.

Do not upgrade the camera FW directly to 7.81. Otherwise, “error 13: device check failed” message will be displayed, and the FW will not be upgraded successfully.

Intelligent Insights is a standalone product. The system can run as a standalone system and be accessed by operators via the web browser or the widgets can be integrated in a BVMS operator client.

There are two methods of working with 3rd party apps: through Remote Portal and Configuration Manager. In this article you will find the step-by-step guide where is described the method using Configuration Manager.

The purpose of this article is to help you disabling the compass character from the Screen Display (OSD) of the Bosch PTZ camera via its web interface