Security: Video

Privacy masking is used to block a specific area of a scene from being viewed. Eight privacy mask areas can be defined.

The haneWIN DHCP server software implements a DHCP and BOOTP server based on RFC 2131. The DHCP Server is implemented as a native service for background operation, A Control Panel applet provides interactive access to the service. The server supports automatic DNS updates for DHCP configured clients. The latest version is available and can be downloaded from here. According to the Installation Manual of the DIVAR IP 7000/ 6000: All DIVAR IP systems are preconfigured with default network, user and iSCSI settings. By default, the virtual network adapter (the two physical NIC ports are teamed by default) is configured to obtain a valid network address from a DHCP server in the local network. The haneWIN DHCP server software supports multiple address pools for dynamic IP address assignment as well as fixed IP address assignment to clients.

Strange behaviors of the Divar IP 6000/7000 R2 start from a root cause that need to be found. Log files are the most comprehensive and help the Central Technical Support team to find it and provide you further assistance. This article provides you a step-by-step guide on how you can collect MegaRAID logs for DIVAR IP 6000/7000 R2.

In this article, you will find such an automation process between Bosch Cameras and Advantech Adam I/O devices.

Supermicro SuperDoctor® 5 (SD5) monitors the hardware health or availability of the target node systems in data centers real-time and provide alerts to administrators. Please follow the steps from this article and learn how you can collect the Support Data of DIP 6000/ 7000 with SuperDoctor 5 (SD5) software.

This article helps you to solve the situation where the "No Config" error message appears when you try to authenticate in Operator Client. This error can be persistent, no matter what central server you attempt to login to and no matter what user account or credentials you are trying to use. This means that you have a corrupt cache .dat file on your system. Follow the steps from this article if you attempt to login into BVMS Operator Client and encounter the message below and you want to fix it: "Please enter your credentials... No config..."

If you forgot the service level password for you Bosch IP camera and you want to reset its password, the Central Support Team can help you.

The "storage state failure" alarm doesn't always mean a recording error unless there is a gap at the time of the error for that camera that reported it. It is an error of the iSCSI protocol; it means that when the camera releases the connection for a certain block it has not received a response back from the iSCSI target in a certain time.

To access the "Reset" options of a DIVAR IP 2000 Recording Appliance, you have to open the Appliance's "Dashboard".

This article is meant to provide you with the step-by-step guide to activating the wiper and the white lights illuminator option, if your camera is equipped with both of them.

Logs are definitely important. We would even say they are the most important thing for a system to function properly. At some point, the Central Support Team may ask you to provide them with the BVMS Configuration Collection. This article explains you how and where you can get the BVMS Configuration Collection of your system.

Follow the instructions from this article and find out how you can activate a license on your Bosch camera.

This article provides you the solution when the MIC IP starlight 7100i camera wiper stops on the screen. Furthermore, you will learn how to perform a physical reset of the camera.

When Central Support Team provide assistance on a specific topic, at some point, customers may be asked to enable the VSG debug logging option. This article answers the question: Where can you find the "VSG debug logging" option in Configuration Client to enable/ disable it?

This article provides you the way you can set the VIDEOJET decoder 8000/ 7000 (VJD-8000/ VJD-7513) to factory default. Article requirements: VIDEOJET decoder 8000/ 7000 Keyboard monitor

Does the video stream (from camera to client) remain only on the LAN? Or, does the video stream need to first process 'through' the cloud?

This article describes how you can add and grant a Technician user permission on a specific group or camera in Bosch Remote Portal. Per default a Technician user can access all unrestricted groups and cameras. The Technician can further access all restricted groups and cameras to which he is added to.

When it comes to maintaining your system uptime, you absolutely have to know when there's a problem, no matter where you are or the time of the day. Therefore, this article helps you learn how to enable Remote Alerts, if something happens on the site and you are not on it.

The purpose of this article is to help you find the customer number and the material/ serial/ commercial type number of your Bosch device in different ways.

This FAQ article explains whether it is possible to activate and use Alarm Out 1 or 2 via DIVAR Mobile Viewer App. One of the tests performed by Central Technical Support Team was on a DIVAR Hybrid 5000 with 6 outputs and they have used the latest firmware versions on DIVAR and cameras, so make sure you do the same.