Security: Video

This article explains how you can set up a Virtual Assistant service in Bosch Alarm Management

To be able to configure Customer Traffic Report service the Bosch IP camera needs to support Intelligent Video Analytics or Essential Video Analytics.

HD Decoders are not downgrade-able lower than the factory default version. All Video Management Systems should not have issues with newer Firmware. All their implemented functions should work.

Central Support Team may ask you to provide them with the log files and configuration file of Intelligent Insights.This article explains you how and where you can get them.

You may have installed Configuration Manager on your PC, you tried to run it but the software no longer works. What could be the reason?

This article explains step by step how to set Bosch Cameras & Divar network 2000 & UML-245-90 monitor to be able to retrieve audio.

If you are still using BVMS version <9.0 and you want to replace a faulty device without loosing recording, please follow the steps below.

Note that this procedure applies only from VRM version 3.10 onwards.

"An unexpcted error occured. Press F5 to go back to the operation mode selection page and retry. If the issue persist, contact technical support." Windows Server 2022, which is running on these machines is trying to contact their server, which in some cases (still being investigated why) is failing.  

Follow the steps from this article and learn how you can create RAID 1 on your unit.

When entering in BVMS Operator Client, the camera's image is black and only Transcoding option is available for streams (no stream 1 or 2 , or image pane optimized) Desired result: See the camera's live image

Find out from this article what could be the causes of red cross displayed in Configuration Manager for MVS when connecting with iOS device

It is advised to use Bosch tools like the Configuration Manager to configure the camera, that does not allow for issues like XSS

Intelligent Audio Analytics feature is available for FLEXIDOME 5100i panoramic cameras. This feature is available on camera firmware starting with version 8.80.

This article explains what is Intelligent Video Analytics IVA and recommends  when to use it. Bosch Intelligent Video Analytics is a video analytics type delivered as standard with Bosch IP 7000 to 9000 series with CPP7.3 and older. Furthermore, it does include a hardware accelerator to provide some extra power. 

If you add a decoder that has 2 monitors connected, you must display the Edit Decoder dialog box of the decoder and update the device capabilities of this decoder. For each monitor add a further monitor wall.

If the Host Type was set to other value than “Factory Default” for DSA E2800 and you want to integrate it with BVMS, the targets will most likely not be scannable and there will be no recordings at all.

This article shows available actions in Bosch Alarm Management and provides a step by step instruction to configure these actions.

This FAQ article explains whether it is possible to activate and use Alarm Out 1 or 2 via DIVAR Mobile Viewer App. One of the tests performed by Central Technical Support Team was on a DIVAR Hybrid 5000 with 6 outputs and they have used the latest firmware versions on DIVAR and cameras, so make sure you do the same.

Find out from this article if it is a cause for concern if the temperature of FLEXIDOME IP 5000i IR (NDI-5503-AL) is higher than other cameras.