Security: Video

Check this article to learn how to move a license from an user account to another one in Remote Portal

Check this article and find out what the Start Manual Recording button of VRM Camera Cameo does in BVMS Operator Client

Before asking for assistance, please collect and provide the Central Technical Support Team with the information from this article.

In this article, we will address the difference between Cloud Storage & Event alarm clip and what the customer is entitled to base on the licenses he had purchased.

XProtect offers 3 different modes of metadata streaming. What are the differences there?

If you are still using BVMS version <9.0 and you want to replace a faulty device without loosing recording, please follow the steps below.

This article answer how the DIVAR network or hybrid UHD monitor setting cause black screen when UHD not supported After changing the resolution of monitor to UHD (3840*2160), the attached monitors results always black.

This only happens when you perform the export in BVMS Operator Client.

When it comes to maintaining your system uptime, you absolutely have to know when there's a problem, no matter where you are or the time of the day. Therefore, this article helps you learn how to enable Remote Alerts, if something happens on the site and you are not on it.

New check in BVMS Configuration Client has been implemented, which blocks the disabling of the "Secure connection" if camera port 1756 is disabled. This should prevent the camera from getting "unreachable" by miss-configuration of the administrator. 

This article informs you about the way of working of the Central Technical Support when you contact them regarding your faulty  Bosch Security Systems device. 

The Administrator can create groups and even nested groups to organize devices in Remote Portal

This article explains how you can set up a Virtual Assistant service in Bosch Alarm Management

Sometimes it is preferable to have a different “user mode” during the day then in the night. Our cameras by default have the option to switch the user mode e.g. triggered by the camera D/N switch over. But also other triggers can be chosen. Below an example how to setup the “user mode” switching triggered by the D/N switch over.

BP+ (Baseline Profile +) is available in any of the new ARM based chipset encoders, like the VIP-X1 XF.  BP+ is needed for compatibility with Divar and hardware decoders, for example, theVIP XD decoder.

This article presents what are the limitations of Privacy overlay in BVMS 12 (Pano cameras, h.263 & MPEG, decoder, VSC).

This article explains what is the difference between operations mode of a DIVAR IP all-in-one 4000 & 6000.

Answer It only depends on the version of BVMS you have. If you have BVMS 7.5, certain cameras with a certain FW have been tested and are supported. If you have BVMS 8.0, certain cameras with a certain FW have been tested and are supported. For BVMS versions of 9.0 or lower, only tested cameras must be added, otherwise we cannot support new setup. On DIP 3000 you can only upgrade to BVMS 8.0. The version of Windows installed on it does not support older versions of BVMS, it is not compatible. Recommended to use BVMS 8.0, the largest version supported on that unit. You need to make sure that those cameras are on the list of tested devices of the version you have.   Regarding the ONVIF Compatibility of the cameras, please see the following Bosch Knowledge Base article: https://community.boschsecurity.com/t5/Security-Video/BVMS-ONVIF-Device-compatibility/ta-p/4252

The MinIris and MaxIris values could be configured when the camera is mounted and installed in specific lighting conditions.

To be able to deploy a camera with DHCP disabled to Bosch Remote Portal, please perform the steps from this article.