Security: Video

This only happens when you perform the export in BVMS Operator Client.

XProtect offers 3 different modes of metadata streaming. What are the differences there?

BP+ (Baseline Profile +) is available in any of the new ARM based chipset encoders, like the VIP-X1 XF.  BP+ is needed for compatibility with Divar and hardware decoders, for example, theVIP XD decoder.

Before asking for assistance, please collect and provide the Central Technical Support Team with the information from this article.

The DIVAR IP units are prepared from production to use at first setup the port 8454.

The RTC_AUDIO_LOUDSPEAKER_ON_OFF flag is not activated.

You may have installed Configuration Manager on your PC, you tried to run it but the software no longer works. What could be the reason?

Question   What to do when MIC IP camera is unable to perform the Object Classification in IVA detection?   Answer   Based on examples of target objects and non-target objects, the Camera Trainer program uses machine learning to allow the user to define objects of interest and generate detectors for them. Using Configuration Manager, you can configure the Camera Trainer program using both live video as well as recordings available through your MIC IP cameras. The camera also includes the latest release of Intelligent Video Analytics application for use on prepositions. Designed for mission-critical applications, the video analytics can reliably detect, track, and analyze moving objects while suppressing unwanted alarms from spurious sources in the image, even in harsh weather conditions. Advanced tasks like multiple line crossing, loitering, idle / removed object detection, crowd density estimation, occupancy and people counting are available for live alarming and forensic search. Object filters based on size, speed, direction, aspect ratio, and color can be defined. In order to perform Object Classification correctly, please make sure that you have correctly: set the correct Orientation     Save all the pre-positions again if the orientation stetting is changed calibrated the camera A simplified calibration mode reduces installation time significantly because you only need to enter the installation height once for each camera, independent of pre-positions. After the camera is calibrated, the analytics engine can automatically classify objects as upright person, car, bike, or truck.) enabled 3D tracking set it up the tasks and followed the VCA manual.   Please see an overview of object classification in the following article: How to set up object classification with video analytics

During the troubleshooting process, the Central Technical Support team often needs to run several different loggers to gain a more complete understanding of the problem. This log collection method is useful only when an issue can be reproduced fast, because the logs are overwirtten.

During the BVMS upgrade from v11.1.1 to v12.0 through System Manager v2.0 on the DIVAR IP 6000 AIO, the software file placed on an external drive is not visible to be installed. What could be the cause?

The red x  indicates that the password of the camera is not set in your DIVAR and you will be not able to see the camera’s image.

If you add a decoder that has 2 monitors connected, you must display the Edit Decoder dialog box of the decoder and update the device capabilities of this decoder. For each monitor add a further monitor wall.

This article explains what to do when a device scan from within Milestone XProtect is not exposing all Bosch cameras in the network.

To be able to configure Customer Traffic Report service the Bosch IP camera needs to support Intelligent Video Analytics or Essential Video Analytics.

At first sight, you might think that the model is the correct one that shows in the Datasheet, but the Video card is smaller than the DIP Slot.

Central Support Team may ask you to provide them with the log files and configuration file of Intelligent Insights.This article explains you how and where you can get them.

The Axis cameras can be added to the DIVAR Hybrid system and the Live view can be seen for a moment, but when going back to the settings to see the cameras, they are no longer available and the live view is also paused. What to do?

After a power outage/ reboot, all PTZ cameras will get back to their zero-point (home) position. If your PTZ camera was installed looking at a wall, in case of a power outage it will return to its home position where its image is pointing at the wall.

Follow these instructions from this article if the ‘error code=1’ appears in Configuration Client - License Manager during the license activation process.

This article describes how to secure the data connection between Bosch cameras and Milestone's XProtect by the use of 'Authority-signed Certificates'