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    Security: Video

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    ‎09-26-2024 08:23 AM

    Where is the “Display stamping” submenu of FLEXIDOME multi 7000i (CPP14 - Bosch cameras) in WEB UI?

    ‘Display stamping’ submenu has been moved from the General menu to the Camera menu.
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    ‎07-17-2023 11:34 AM

    Why is the Bosch PTZ camera image pointing at the wall after a power outage and how to avoid this?

    After a power outage/ reboot, all PTZ cameras will get back to their zero-point (home) position. If your PTZ camera was installed looking at a wall, in case of a power outage it will return to its home position where its image is pointing at the wall.
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    ‎06-20-2023 09:17 AM

    How to prevent a shifting lens tilt position when assembling the bubble (FLEXIDOME 5100i)?

    When the lens of FLEXIDOME 5100i camera is set to a higher tilt angle, you might encounter that the tilt is shifting when assembling the bubble, making it challenging to set a specific tilt angle to meet the desired Field of View (FoV). 
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    ‎07-14-2022 05:05 PM

    How can you change the Decoder Layout with BVMS SDK script?

    Check the sample script from this article. It is not a working script, that can be used directly. Follow the instructions in comments of the script to tailor it for your use.  
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    100% helpful (1/1)
    ‎11-16-2023 12:50 PM

    What to do when ‘error code=1’ appears during BVMS 11 or 12.0.1 licensing process?

    Follow these instructions from this article if the ‘error code=1’ appears in Configuration Client - License Manager during the license activation process.
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    ‎05-23-2022 10:07 AM

    What are the default ports used with Intelligent Insights?

    Refer to this article if you are looking for what  default ports are used with Intelligent Insights
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    ‎03-08-2022 01:27 PM

    How to replace a faulty device in VRM standalone system (v.3.10 onwards) without losing recording?

    Note that this procedure applies only from VRM version 3.10 onwards.
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    ‎08-21-2023 09:50 AM

    How to get the log files and configuration file of Intelligent Insights?

    Central Support Team may ask you to provide them with the log files and configuration file of Intelligent Insights.This article explains you how and where you can get them.
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    100% helpful (2/2)
    ‎05-27-2024 08:26 AM

    Can I receive Firmware Release Notifications for Bosch IP cameras and Encoders?

    Subscribe directly to this article (Option 1) or to the firmware_release_notification label (Option 2) and you will receive a notification in your inbox every time when a new Firmware is released and added to the list within this article.
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    ‎09-16-2024 01:17 PM

    Bosch VIDEO Security Systems request and Central Technical Support Team

    This article informs you about the way of working of the Central Technical Support when you contact them regarding your faulty  Bosch Security Systems device. 
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    ‎06-19-2023 01:18 PM

    What to do with missing metadata in Milestone XProtect

    This article explains what to do with missing metadata in Milestone XProtect.
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    ‎03-22-2023 04:05 PM

    How to disconnect DIVAR IP from Remote Portal via System Manager?

    If for any reason, later on the DIVAR IP needs to be removed from Bosch Remote Portal connected via System Manager, follow the steps from this article.
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    ‎03-10-2023 02:15 PM

    DIVAR IP 5000 AIO with extra GPU card - information about ports & accessing BIOS (black screen)

    At startup, a black screen is showing up and it is impossible to boot into the BIOS or attempt a reset by pressing the F7 key. How to fix this?
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    ‎06-01-2022 11:02 AM

    DIVAR IP 3000/7000 - Garbled Japanese characters in ZIP file

    Japanese characters in file names are displayed as garbled text after you decompress a .zip file in Windows 7 or in Windows Server 2008 R2.
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    ‎11-15-2022 05:02 PM

    Why does DIVAR IP 7000 R2 display the message "The memory could not be read"?

    Find out here what could be the cause of the following message displayed on DIVAR IP 7000 R2: "The instruction at 0x6566f31c referenced memory at 0x00000008. The memory could not be read."
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    ‎02-21-2023 11:07 AM

    Why is there a red X in the Camera Status column from Detection menu in DIVAR Hybrid 5000?

    The red x  indicates that the password of the camera is not set in your DIVAR and you will be not able to see the camera’s image.
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    ‎02-08-2023 09:06 AM

    Can I see and configure in BVMS: two monitors connected with VIDEOJET decoder 7000?

    If you add a decoder that has 2 monitors connected, you must display the Edit Decoder dialog box of the decoder and update the device capabilities of this decoder. For each monitor add a further monitor wall.
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    ‎09-08-2022 11:01 AM

    How to create RAID 1 for DIVAR IP All-in-one 7000 GEN3 in case of replacing the 2 x SSD?

    Follow the steps from this article and learn how you can create RAID 1 on your unit.
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    ‎03-30-2023 04:35 PM

    Is the VIDEOJET decoder 8000 Firmware downgrade-able lower than the factory default version?

    HD Decoders are not downgrade-able lower than the factory default version. All Video Management Systems should not have issues with newer Firmware. All their implemented functions should work.
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    ‎02-07-2024 01:34 PM

    System Manager 2.0 & DIVAR IP 6000 AIO: software file is not visible during the BVMS upgrade process

    During the BVMS upgrade from v11.1.1 to v12.0 through System Manager v2.0 on the DIVAR IP 6000 AIO, the software file placed on an external drive is not visible to be installed. What could be the cause?
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