Bosch Building Technologies

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    100% helpful (1/1)
    ‎09-22-2023 02:48 PM
    Remote VCA configuration through the camera's device page (website) now can be performed with Bosch Configuration Manager version 7.60 and later.
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    100% helpful (1/1)
    ‎09-22-2023 02:32 PM
    When smoke or fire is been detected, AVIOTEC will sent a Smoke/Fire event to the Alarm Management and at the same time trigger it’s output.  Using this output status, we are able to trigger the Alarm Management.
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    100% helpful (1/1)
    ‎10-18-2023 03:51 PM
    In this article it is explained in a step-by-step guide how to activate the needed services in Remote Portal to be able to connect the cameras to Bosch Alarm Management.
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    100% helpful (1/1)
    ‎10-23-2023 10:48 AM
    Depending on the 3rd party cameras’ capabilities, there are different ways of adding cameras to Bosch Alarm Management.
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    ‎09-26-2023 09:53 AM
    This article provides steps regarding how to create an user and connect the Bosch Site Monitor App to Alarm Management.
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    ‎09-26-2023 08:23 AM
    The live view of the camera is loading indefinitely in Alarm Management Operator Interface > Live View and Investigation Mode and has no streaming video at all.
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    ‎09-25-2023 11:16 AM
    If the CPP6, 7 and 7.3 cameras no longer have a live image or there is a delay in the image, and the Internet connection has been tested and is within normal parameters, it would be good to check if the cameras have the latest current firmware version 7.86.0020. This firmware version solves a 100% CPU load issue for CPP6, 7, 7.3 from firmware 7.82 to 7.86.19
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    ‎09-25-2023 09:38 AM
    This behavior was fixed with the version 2.0.6 of Alarm Management Diagnosis module. In case the "Service Usage (Latest)" > "Service Usage Details" does not provide results, the browser cache needs to be cleared or a private browser window needs to be used.
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    ‎09-25-2023 09:33 AM
    Alarm Management has a split user management. The users are created in Alarm Management related to what they are allowed to access in the system.
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    ‎09-25-2023 11:27 AM
    Cloud VMS provides an AI Snapshot in the Operator Interface > Verification Mode, next to the Alarm Snapshot from the camera and the Smart Event Image.
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    ‎09-25-2023 09:22 AM
    Have a look in the Knowledge Base and find out the steps to remove a camera from the CBS account!
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    ‎09-25-2023 09:15 AM
    This article explains step by step how to export an Alarm Clip and Cloud Recording from Alarm Management to the local PC.
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    ‎09-25-2023 08:53 AM
    Find out from this article where you can find the sample audio files for the cameras added in the Alarm Management for the "Play audio on device" Action.
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    ‎09-25-2023 09:01 AM
    Find out from this article how you can get customized audio files to be used in the "play audio" action from Bosch Alarm Management
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    ‎09-22-2023 04:01 PM
    AI Alarm Verification is applicable to Bosch Remote Portal cameras and 3rd party cameras**, for sites in Alarm Management which support alarm clip upload. 
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    ‎09-22-2023 02:39 PM
    Do you want to know what was changed in the new Alarm Management version? Check this article and find out how and where you can see the new features
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    ‎09-22-2023 02:22 PM
    In this article, we will address the difference between Cloud Storage & Event alarm clip and what the customer is entitled to base on the licenses he had purchased.
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    ‎09-22-2023 03:16 PM
    Bosch Alarm Management allows event-based and continuous cloud recording of connected cameras.
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    ‎09-25-2023 10:01 AM
    This list contains information on what situations might happen if no Smart Notification reaches the mobile device and no event appears in the Site Monitor App's event list:
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    ‎09-26-2023 08:27 AM
    This document contains information on what situations might happen if no Virtual Guard appears in Alarm Management Operator Interface and how to advise.
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