Bosch Building Technologies

    cancel
    Showing results for 
    Search instead for 
    Did you mean: 
    Sort by:
    100% helpful (1/1)
    ‎05-15-2024 08:46 AM
    This interface is designed to provide applications an API for controlling Virtual Inputs. To access an existing Virtual Input the application has to know the unique authentication token of the Virtual Input which is used for both authentication and identification.
    View full article
    100% helpful (1/1)
    ‎09-22-2023 02:48 PM
    Remote VCA configuration through the camera's device page (website) now can be performed with Bosch Configuration Manager version 7.60 and later.
    View full article
    100% helpful (1/1)
    ‎09-22-2023 02:32 PM
    When smoke or fire is been detected, AVIOTEC will sent a Smoke/Fire event to the Alarm Management and at the same time trigger it’s output.  Using this output status, we are able to trigger the Alarm Management.
    View full article
    100% helpful (1/1)
    ‎04-12-2024 10:48 AM
    In this article it is explained in a step-by-step guide how to activate the needed services in Remote Portal to be able to connect the cameras to Bosch Alarm Management.
    View full article
    100% helpful (1/1)
    ‎10-23-2023 10:48 AM
    Depending on the 3rd party cameras’ capabilities, there are different ways of adding cameras to Bosch Alarm Management.
    View full article
    ‎06-20-2024 09:15 AM
    The Virtual Assistant event is mapped to code 751 in the alarm transmitter. It is not possible to differentiate in the alarm transmitter the different scenarios on which an event code should be customized. The event properties sent from the Alarm Management application to the transmitter contains only if it's a VIRTUAL ASSISTANT or LIVE INTERVENTION etc.
    View full article
    ‎04-19-2024 11:33 AM
    For years, we’ve provided a convenient way to view live videos from the Bosch Video Security Client via Remote Portal to complement our products. We’re delighted to share an enhanced service coming in April 2024. VideoView+ is a purchasable license that is simple and user-friendly to access your videos from anywhere.
    View full article
    ‎04-12-2024 10:45 AM
    All multitenant cloud instance migrate to under SingleKey ID (SKID) access management. This means: - One single email/password for login all integrated applications - One digital id for your users - All existed email migrate under single Key id - If you have same email address for system users and company user, it will migrate as system user
    View full article
    ‎09-26-2023 08:23 AM
    The live view of the camera is loading indefinitely in Alarm Management Operator Interface > Live View and Investigation Mode and has no streaming video at all.
    View full article
    ‎09-25-2024 02:13 PM
    If the CPP6, 7 and 7.3 cameras no longer have a live image or there is a delay in the image, and the Internet connection has been tested and is within normal parameters, it would be good to check if the cameras have the latest current firmware version 7.86.0020. This firmware version solves a 100% CPU load issue for CPP6, 7, 7.3 from firmware 7.82 to 7.86.19
    View full article
    ‎09-25-2023 09:38 AM
    This behavior was fixed with the version 2.0.6 of Alarm Management Diagnosis module. In case the "Service Usage (Latest)" > "Service Usage Details" does not provide results, the browser cache needs to be cleared or a private browser window needs to be used.
    View full article
    Friday
    Alarm Management has a split user management. The users are created in Alarm Management related to what they are allowed to access in the system.
    View full article
    ‎09-25-2023 11:27 AM
    Cloud VMS provides an AI Snapshot in the Operator Interface > Verification Mode, next to the Alarm Snapshot from the camera and the Smart Event Image.
    View full article
    ‎09-25-2023 09:22 AM
    Have a look in the Knowledge Base and find out the steps to remove a camera from the CBS account!
    View full article
    ‎09-25-2023 09:15 AM
    This article explains step by step how to export an Alarm Clip and Cloud Recording from Alarm Management to the local PC.
    View full article
    ‎09-25-2023 08:53 AM
    Find out from this article where you can find the sample audio files for the cameras added in the Alarm Management for the "Play audio on device" Action.
    View full article
    ‎09-25-2023 09:01 AM
    Find out from this article how you can get customized audio files to be used in the "play audio" action from Bosch Alarm Management
    View full article
    ‎09-22-2023 04:01 PM
    AI Alarm Verification is applicable to Bosch Remote Portal cameras and 3rd party cameras**, for sites in Alarm Management which support alarm clip upload. 
    View full article
    a week ago
    Do you want to know what was changed in the new Alarm Management version? Check this article and find out how and where you can see the new features
    View full article
    ‎10-09-2024 08:15 AM
    In this article, we will address the difference between Cloud Storage & Event alarm clip and what the customer is entitled to base on the licenses he had purchased.
    View full article
    Top Contributors
    Icon--AD-black-48x48Icon--address-consumer-data-black-48x48Icon--appointment-black-48x48Icon--back-left-black-48x48Icon--calendar-black-48x48Icon--center-alignedIcon--Checkbox-checkIcon--clock-black-48x48Icon--close-black-48x48Icon--compare-black-48x48Icon--confirmation-black-48x48Icon--dealer-details-black-48x48Icon--delete-black-48x48Icon--delivery-black-48x48Icon--down-black-48x48Icon--download-black-48x48Ic-OverlayAlertIcon--externallink-black-48x48Icon-Filledforward-right_adjustedIcon--grid-view-black-48x48IC_gd_Check-Circle170821_Icons_Community170823_Bosch_Icons170823_Bosch_Icons170821_Icons_CommunityIC-logout170821_Icons_Community170825_Bosch_Icons170821_Icons_CommunityIC-shopping-cart2170821_Icons_CommunityIC-upIC_UserIcon--imageIcon--info-i-black-48x48Icon--left-alignedIcon--Less-minimize-black-48x48Icon-FilledIcon--List-Check-grennIcon--List-Check-blackIcon--List-Cross-blackIcon--list-view-mobile-black-48x48Icon--list-view-black-48x48Icon--More-Maximize-black-48x48Icon--my-product-black-48x48Icon--newsletter-black-48x48Icon--payment-black-48x48Icon--print-black-48x48Icon--promotion-black-48x48Icon--registration-black-48x48Icon--Reset-black-48x48Icon--right-alignedshare-circle1Icon--share-black-48x48Icon--shopping-bag-black-48x48Icon-shopping-cartIcon--start-play-black-48x48Icon--store-locator-black-48x48Ic-OverlayAlertIcon--summary-black-48x48tumblrIcon-FilledvineIc-OverlayAlertwhishlist