Security: Video

If you forgot the service level password for you Bosch IP camera and you want to reset its password, the Central Support Team can help you.

This article explains what is IVA Pro Perimeter and what does 2D & 3D Tracking Parameters mean.

Let's suppose that the "Customer" user should see 3 cameras in the Video Security App. When logging to the App, he can see only 2 of them. Why?

This article outlines the required license for operating a Bosch Forensic Search within the Genetec Security Center.

This article describes what shoud be done to achieve an Optical Zoom for FLEXIDOME IP 3000i IR camera.

The maximum resolution of 5.3 MP can only be achieved with H.264 encoding

This article contains some hints about what to do when the FLEXIDOME IP 3000i IR does not provide Analog stream or it provides a grey image

Check out this article and find out the streaming capabilities of CPP7 & CPP7.3 Bosch IP cameras

To ensure the highest customer satisfaction and replace the defective hardware faster and more smoothly, it is necessary to register each system for the specific country together with the system location. But where and why should you register your device?

The Virtual Assistant event is mapped to code 751 in the alarm transmitter. It is not possible to differentiate in the alarm transmitter the different scenarios on which an event code should be customized. The event properties sent from the Alarm Management application to the transmitter contains only if it's a VIRTUAL ASSISTANT or LIVE INTERVENTION etc.

This article contains several common questions and answers about Firmware of Bosch MIC IP Starlight 7000i cameras

In this article can be found which is the max. iSCSI recording sessions of DIVAR IP AIOs.

Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.

The field intersection trigger “edge of box” means the field alarms whenever any part of the object’s bounding box overlaps with the alarm field

This article presents where you can find and download the Firmware for NetApp DSA unit. Depending on the version you need, you can access this E-Series SANtricity OS Controller Software Link for Downloads. 

The support of Bosch Site Monitor App for iOS and Android devices will end by 31 st  of June 2024. Bosch Video Security App will be the replacement, which is available in the Google Play Store as well as the Apple App Store for download.

Starting with firmware 6.51.0026, clearing passwords was changed to only reset service user level password.

Bosch camera's passwords must be a minimum of 8 characters including special characters

Before requesting a password reset, please note that you need to provide some important information to the Central Technical Support Team to get help from them.

The BVRAdmin password is a password for a Windows user and needs to be changed accordingly, from Windows settings. Please be aware that if you have BVMS installed on your DIVAR, it is important to change in BVMS Configuration Client the iSCSI target password after this was changed for BVRAdmin user.