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    Security: Video

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    ‎11-26-2020 03:36 PM
    MegaRAID Storage Manager software automatically rebuilds the RAID 5 on a DIVAR IP unit without data loss. The rebuild is a fully automatic process, so it is not necessary to issue a Rebuild command. You can also monitor the progress of drive rebuilds. Once the chassis was replaced and the drives were mounted in   drive carriers, follow this step-by-step guide in order to rebuild RAID 5 on a DIVAR IP.
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    ‎11-25-2020 02:26 PM
    Under most circumstances, Bosch IP cameras require additional licenses. If you want to use features that are covered by different licenses, you must install the appropriate licenses  using the camera's installation code. For example: MIC IP starlight 7100i has the Camera Trainer program used to train the camera to recognize user-specified target objects, such as moving and non-moving objects, to alert operators of unusual scene activity. License is required to activate the Camera Trainer in this case. MVC-CT-PTZ is the license needed for PTZs Camera Trainer for Intelligent Video Analytics 7.10   But where you can find the installation code needed to license a Bosch camera?
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    100% helpful (3/3)
    ‎11-25-2020 02:10 PM
    What should you do if you tried to drag an drop the device to the cameo window from BVMS Operator Client and instead having the video, it displays the logical tree?
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    100% helpful (1/1)
    ‎11-23-2020 10:54 AM
    Compared to hardware, in which it is relatively easy to define an end-of-support concept based on the expected lifetime, software behaves totally different. In theory, when the environment does not change, software can still be running ten years after it has been installed. As new versions of the software are released regularly, it is important for customers to know what they can expect from Bosch Building Technologies when the software is purchased. This document describes how Bosch Building Technologies handles the life-cycle of the BVMS, BIS, AMS, and APE, and in which state a specific release can reside. Additionally this document lists the up-to-date situation for all of those software packages.
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    ‎11-20-2020 11:26 AM
    Find out here what could be the cause of the following message displayed on DIVAR IP 7000 R2: "The instruction at 0x6566f31c referenced memory at 0x00000008. The memory could not be read."
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    ‎11-18-2020 04:27 PM
    You may have installed Configuration Manager on your PC, you tried to run it but the software no longer works. What could be the reason?
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    100% helpful (1/1)
    ‎11-18-2020 08:52 AM
    Check if your system is performing correctly! The VRM Monitor is one of the best options to check if the system is recording correctly, providing a quick overview as well as detailed information about all the cameras and storage added to VRM. In this article you are going to see how to access VRM Monitor from Bosch Video Management System (BVMS) Configuration Client.   Furthermore, you will find here some useful information about each section on the Dashboard page.
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    100% helpful (3/3)
    ‎11-17-2020 10:33 AM
    Which Bosch encoders and decoders are compatible with BVMS? Up until some years ago, new released cameras, encoders, domes and decoders that are introduced into market after a BVMS release could not be connected to an existing BVMS version because these cameras where not known to the BVMS. In the BVMS 4.5.1, a new concept was introduced. This concept treats Bosch video encoders and decoders as generic devices, and automatically recognizes specific device functionality (for example the number of streams, relays and inputs). Based on this information the, at that time, unknown device is added to the system and can be used by the operator. The attached document provides a detailed description of this functionality.
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    ‎11-16-2020 12:41 PM
    Motion detection is an important option in most surveillance systems. Depending on your configuration, you can determine when video is recorded (saved on the surveillance system server), when notifications are sent, when output is triggered and more. Follow the steps below if you want configure your camera to detect motion and then send the event to the server, to start recording. This guide helps you set this option only for nights and weekends. It is important that you find the best possible motion detection settings for the camera in order to avoid unnecessary recordings or notifications.
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    100% helpful (1/1)
    ‎11-12-2020 04:28 PM
    Question What is the decoding performance of BVMS? How many cameras can I open on the screen before the systems is overloaded (and frames are being dropped)? Answer The BVMS client performance overview is attached to this article and shows, based on several workstation configurations and a specific BVMS version, how many cameras can be opened before the workstation is overloaded.
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    ‎11-05-2020 10:56 AM
    To ensure the highest customer satisfaction and replace the defective hardware faster and more smoothly, it is necessary to register each system for the specific country together with the system location. But where and why should you register your device?
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    ‎11-03-2020 08:50 AM
    The latest suitable Image for your DIVAR IP R2 Family Device can be obtained from Bosch Central Support Team. Please provide the SN (serial number) from the DIVAR IP 6000/7000 R2 when contacting Bosch Central Support Team.
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    100% helpful (1/1)
    ‎10-26-2020 05:58 PM
    Stay up to date with all recommendations, guides, tips and tricks shared by experts on the  Bosch Building Technologies Knowledge Base   ! Through the RSS option, you have constant news sources at your disposal, without having to spend time searching for them. It constantly monitors the site and informs you through an e-mail of any new articles published on the   Knowledge Base.   This step-by-step guide shows you how to add the RSS feed to your Outlook email inbox.
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    100% helpful (2/2)
    ‎10-20-2020 07:32 AM
    The attached documents should help you to make the upgrade process as smooth as possible. The upgrade itself is not restricted to BVMS software only. The supported software and firmware versions can be found in the release notes of the related BVMS version. An attachment is added to this article for each BVMS version. Currently the upgrade guides for BVMS 8.0 and 9.0 are attached to this article. From BVMS 10.0 onwards a description on how to migrate systems has been included as well.
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    ‎10-19-2020 02:03 PM
    Remote Portal is an useful tool where you can administrate, do remote configuration, remote viewing, remote maintenance and it has a very nice way of adding new features and services solution. It’s a simple way to connect a local camera to the Remote Portal and to the end user interface. This article describes step-by-step how you can configure the Remote Portal in order to access the Bosch camera from your tablet or mobile phone via Video Security App.
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    100% helpful (2/2)
    ‎10-19-2020 11:01 AM
    If you are trying to connect your device to the Remote Portal and it says that server is unreachable, please check the firewall blocks and whether certain ports are not blocked.
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    ‎10-19-2020 10:35 AM
    Video Security App and Video Client offer advanced playback and live viewing capabilities for all video devices connected to a DIVAR IP 2000/5000. Follow these steps if you need to configure your DIVAR IP 2000/ 5000 to be accessed through the Video Security App via Bosch Remote Portal.
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    ‎10-14-2020 07:47 AM
    Do you want to know more about designing a BVMS system?
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    ‎10-12-2020 09:16 AM
    After clicking the   Forensic Search button   in Bosch Video Management System (BVMS) - Operator Client,   "Video image is not available" message is displayed. What could be the reason?
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    ‎10-09-2020 10:38 AM
    In order to use the software modules, the software needs to be licensed and to receive licenses for the software, the keys need to be registered online. This article explains how to license a system that runs in full Bosch Video Management System (BVMS) mode with help of Security Systems Software License Manager tool (SLMS).
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