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    Security: Video

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    a week ago
    From BVMS 10.0 onwards BVMS is an ONVIF Profile S conformant client. Cameras which are listed as Profile S compliant product on the ONVIF website are supported based on the ONVIF Profile S functionality. In the table below you can find an overview of the tested and supported ONVIF cameras for BVMS.   Version List of tested cameras BVMS 7.5 BVMS 7.5 list of tested ONVIF cameras  BVMS 8.0 BVMS 8.0 List of tested ONVIF cameras  BVMS 9.0 BVMS 9.0 List of tested ONVIF cameras  BVMS 10.0 BVMS 10.0 List of tested ONVIF cameras  BVMS 10.0.1 BVMS 10.0.1 List of tested ONVIF cameras  BVMS 10.1 BVMS 10.1 List of tested ONVIF cameras    The table below shows in which situation a specific camera can be connected to BVMS and is supported. BVMS version BVMS 9.0 and older BVMS 10.0 and newer ONVIF Profile S compliant camera Yes Yes Yes Yes BVMS tested camera Yes No Yes No           Supported camera Yes No Yes Yes   For BVMS version 10.0 and above, please make sure to go through these steps: Please check the List of tested cameras. If the device is not listed in the List of tested cameras, then please check   here   and make sure that your device is ONVIF Profile S compliant. If your camera is not listed in the tested cameras and is not listed on the ONVIF website as Profile S conformant, we cannot help you when you have an issue with this device. You should approach the device manufacturer to certify the device as ONVIF Profile S conformant. For example, if you have an   Axis camera, M1004 model, please fill in your product details in the Application Type, Profile(s), Manufacturer and the Product Name fields, under the   Product Search   option, and press on the “Search” button: 3. If your device is ONVIF profile S compliant you can contact Bosch Central Technical Support and request assistance. Additional information: Cameras listed as tested are owned by Bosch and issues can be fully investigated by Bosch. Cameras not listed as tested are not owned by Bosch. Solving issues might take longer as it requires collaboration with the camera vendor. Bosch support teams might need to refer to the camera manufacturer’s support line to help fixing the issue. We consider the firmware listed on the ONVIF website as the minimum firmware version of a camera. Please let us know if you run into issues with newer firmware versions so that we can investigate those accordingly. If the problem is a firmware regression, we might need to refer you to the camera manufacturer for support.
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    a week ago
    How to detect in an easy and convenient way if the camera suffers from a failing shutter mechanism (FFC > Flat Field Correction) which can result in white or ghost images? Before start, please load firmware 7.72.0008 and check if the problem still occur. In this version, an issue with periodic shutter failures with DINION thermal cameras is fixed. Below instruction helps you To identify if the camera possibly suffers from a random failing shutter (FFC) instead of waiting for the FFC taking place approx every ~10min, you can now fire it on command. And instructs you what to collect for the Technical support department in order to allow an RMA
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    a week ago
    The iris works by limiting the amount of light that hits the image sensor. Too little light can make everything dark, and too much light can make the image overexposed or washed out . The MinIris and MaxIris values could be configured when the camera is mounted and installed in specific lighting conditions . Therefore, it’s important to have an iris that’s specifically suited for your camera’s location.   Scenario The MinIris and MaxIris values cannot be read-out from the camera. Two fields: MinIris and MaxIris are missing from the Exposure node from the GetImagingSettingsResponse SOAP document. Follow this article and find out the solution.
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    a week ago
    How to detect in an easy and convenient way if the camera suffers from a failing shutter mechanism which can result in white or ghost images? Below instruction helps you to: Identify if the camera possibly suffers from a random failing shutter which uses the FFC (Flat Field Correction) instead of waiting for the FFC taking place approx every ~10min, you can now fire it on command. As well instructs you what to collect for the Technical support department in order to allow an RMA (Return Material Authorization) 
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    a week ago
    This FAQ article explains whether it is possible to activate and use Alarm Out 1 or 2 via DIVAR Mobile Viewer App. One of the tests performed by Central Technical Support Team was on a DIVAR Hybrid 5000 with 6 outputs and they have used the latest firmware versions on DIVAR and cameras, so make sure you do the same.
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    a week ago
    This article  provides an overview of Operator Client (BVMS 10.0.1) for most used functionality for security operators and incidental users.
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    a week ago
    The latest suitable Image for your DIVAR IP R2 Family Device can be obtained from Bosch Central Support Team. Please provide the SN (serial number) from the DIVAR IP 6000/7000 R2 when contacting Bosch Central Support Team.
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    a week ago
    Operator Client helps you display the original full image circle of a panoramic camera, its image dewarped or you can select a point of interest of the image. Cropping and using ePTZ in a cropped image is possible in Live and Playback Mode. The Image window allows a flexible resizing of the Image pane that displays a panoramic camera or any other camera. This article provides you information on how you can switch the view mode of panoramic camera in Operator Client. Article requirements: Operator Client Panoramic camera PC/ Server/ Workstation
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    a week ago
    In this article you can find the actions you need to do in order to solve the zoom speed for Autodome NDP-7512. A customer could observe a difference in zoom speed in comparison to the previous generation. HDR was OFF by default in the 7000, But is ON by Default in the 7000i which has effect on the zoom speed. Therefore, disable HDR to obtain the zoom speeds that match the previous generation of the camera.
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    a week ago
    Intelligent Insights support controlling Bosch IP cameras by  Common Gateway Interface  (CGI) commands over HTTP or HTTPS when a threshold of the area fill level, area fill level traffic light or occupancy use case is reached. Follow the step-by-step guide below and find how you can to setup the threshold actions in Intelligent Insights.
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    a week ago
    This article describes how can you check the status of your Software Maintenance Agreement (SMA) for Bosch Video Management System (BVMS)
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    a week ago
    If you are interested in retrieving the stream of an IP camera using multicast, please check out the options from this article.
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    a week ago
    Intelligent Platform Management Interface (IPMI)   is a security guard for your server. Some primary functions of IMPI are to monitor hardware status (including temperatures, power consumption, voltage, etc.), log server data, and allow access to the server even when an operating system is not installed or is malfunctioning. IPMI gives you the ability to manage servers in remote physical locations regardless of the installed operating system. This procedure is applicable for DIVAR IP 6000/7000.   Follow the steps from this article and find out how you can remotely view and collect the system's event log through IPMI (Intelligent Platform Management Interface).
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    a week ago
    MegaRAID Storage Manager software automatically rebuilds the RAID 5 on a DIVAR IP unit without data loss. The rebuild is a fully automatic process, so it is not necessary to issue a Rebuild command. You can also monitor the progress of drive rebuilds. Once the chassis was replaced and the drives were mounted in   drive carriers, follow this step-by-step guide in order to rebuild RAID 5 on a DIVAR IP.
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    a week ago
    This article provides you the solution when the MIC IP starlight 7100i camera wiper stops on the screen. Furthermore, you will learn how to perform a physical reset of the camera.
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    100% helpful (2/2)
    a week ago
    If you are trying to connect your device to the Remote Portal and it says that server is unreachable, please check the firewall blocks and whether certain ports are not blocked.
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    100% helpful (1/1)
    a week ago
    This article provides you the way you can set the VIDEOJET decoder 8000/ 7000 (VJD-8000/ VJD-7513) to factory default. Article requirements: VIDEOJET decoder 8000/ 7000 Keyboard monitor
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    a week ago
    When you open BVMS Viewer Configuration Client for the first time, the following message is displayed: "The system is running in an unregistered mode. Please activate your license package" For a proper use of BVMS Viewer you need to   activate   the  MBV-BVWR-100 License Viewer base, which is FREE! This can be found on the Bosch Security Systems Software License Manager (SLMS) platform. Follow the steps below and find out how you can license BVMS Viewer for free.
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    a week ago
    Extra licenses can be purchased for additional features of your devices as your business grows. After adding cameras to the system, you may need to use additional features of them, like microphone use, Serial Protocol Software License, Camera Trainer license for Intelligent Video Analytics, NTCIP license for moving cameras and so on. Depending on the camera model, you can have additional features by installing the optional lice nses. Follow the instructions below and find out how you can activate a license on your camera.
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    100% helpful (1/1)
    a week ago
    This guideline will help you set the position of the camera  image to an appropriate one . If the picture of the camera is inverted in the live view, please follow the steps below to reverse it.
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