Bosch Building Technologies

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    ‎08-22-2024 04:30 PM
    When doing a pull point subscription, at the Start of the events Rule Engine/LineDetector/Crossed is missing, even though the rule is configured, and is given in the GetEventProperties response. The topic name space for RuleEngine/ FieldDetector/ ObjectInside works as expected.
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    ‎08-22-2024 03:56 PM
    Limited user is available on DIVAR IP all-in-one 4000, if the unit has HDDs inside. Every setup with DIVAR IP System Manager, on any DIP (AIO 7000 GEN 3, AIO 4000, AIO 5000, AIO 6000) that is "00N" (without HDDs) will fail and result in a lack of a "limited user" and "kiosk mode", if you do not insert the HDDs and perform the necessary steps from the manual.
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    ‎10-25-2024 02:22 PM
    The "User Manual Bosch AI Alarm Verification Plugin for Milestone XProtect" is a comprehensive guide designed to assist users in integrating and utilizing the Bosch AI Alarm Verification Plugin with the Milestone XProtect video management system.
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    100% helpful (2/2)
    ‎09-12-2022 05:00 PM
    Bosch has been providing 2 types of VRM packages: a 32bit and a 64bit version. Since VRM 3.82 we are only offering the 64bit version.  
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    ‎08-23-2022 02:52 PM
    As video surveillance use grows in commercial, government and private use cases, the need for low-cost storage at scale is growing rapidly. BVMS, Bosch cameras, HPE hardware and SUSE Enterprise Storage provide a platform that is an ideal target for recording these streams.
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    ‎05-30-2024 04:24 PM
    Find out what to do when you enable SingleKey ID and you are no longer able to connect to Remote Portal using the password.
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    ‎04-25-2024 03:58 PM
    OPC server is installed on the BVMS server OPC client software is installed (the client used in this article is Softing OPC Toolbox Demo Client), and the user can connect to OPC server that is running on BVMS server, but the user cannot send any command from 3rd party OPC client to BVMS system, for example changing the status of virtual inputs. There are no events coming from OPC to BVMS and the OPC client is not present in the list for third party integrations with BVMS
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    67% helpful (2/3)
    ‎08-03-2022 11:28 AM
    This troubleshooting guide, will guide you through the recovery steps of a DIVAR IP 6000 or 7000, DIVAR IP 6000 R2 or 7000 R2, without video data loss
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    ‎07-25-2024 02:04 PM
    We found that there was a change in the way intelligent tracking worked after CPP 7.3 firmware v7.62.0005. With these changes if an object triggered an alarm that turned on intelligent tracking, the camera would not track the object. It would wait for another object to trigger an alarm to track it.
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    ‎07-25-2024 02:17 PM
    The Image Stabilization cannot be used in combination with VCA tasks, with the various MIC-7100i models. Turning Off the image stabilization will solve this behavior.
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    ‎03-25-2024 04:56 PM
    When trying to get the Software Assurance Report from Remote Portal, it cannot be generated, and the red message below occurs: “Upload a valid system info file or Enter a valid System fingerprint”. Why?
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    ‎03-14-2024 12:03 PM
    Time zone drop down is greyed out and it's not possible to reconfigure the Time Zone on the DIP-44/64 after installing BVMS 12.1 and enabling UAC.
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    ‎07-25-2024 03:38 PM
    Please note that the relay output of the IO Alarm card is a dry contact relay (with 24VAC/VDC, 5 A). In order to control another circuit that has a 230V you can't do that directly because its higher than it was design for. In order to safety control a 230V, you could use a 24V on that output and control an additional/external relay: powering its coil this relay could switch the 230 circuit of the washer.
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    ‎06-14-2024 03:24 PM
    Check this article to learn about what to do when a FLEXIDOME multi 7000i (IR) or FLEXIDOME panoramic 5100i (IR) does not boot up or is unresponsive.
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    ‎02-16-2024 08:37 AM
    MVS gets error message “Videoprovider not available” when trying to log on. Also, the BVMS Configuration Client shows the X mark on the MVS. What to do?
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    2 weeks ago
    Find out from this article what you should do to fix green Image panes in BVMS
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    ‎01-16-2024 09:42 AM
    This is a comprehensive reference for diagnosing and resolving common issues with Infrared illuminators in security systems.
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    ‎12-19-2023 10:57 AM
    During the authentication process with Bosch cameras to a RADIUS server, the event “5400 Authentication failed” occurs. Find out from this article what you can do in this case.
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    ‎06-14-2024 03:28 PM
    When looking at the MQTT explorer, the naming of the counters is always as in the first camera, so always "Counter-1-1" and "Counter-1-2".
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    100% helpful (1/1)
    ‎12-13-2023 03:15 PM
    Maintaining the highest level of data security requires continuous improvements in all the system components - including software and device firmware. Recent changes in the camera firmware are focused on improving the security level overall.
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