Security: Video

Question   Where can you find the ISO image for recovery of DIVAR IP 7000R2 and DIVAR IP 6000R2?   Answer   Related Products: DIVAR IP 7000R2 and DIVAR IP 6000R2   CTN Description   DIP-6180-00N  DIVAR IP 6000 2U W/O HDD  DIP-6183-4HD  DIVAR IP 6000 2U 4X3TB  DIP-6183-8HD  DIVAR IP 6000 2U 8X3TB  DIP-6184-4HD  DIVAR IP 6000 2U 4X4TB  DIP-6184-8HD  DIVAR IP 6000 2U 8X4TB  DIP-61F0-00N  DIVAR IP 6000 3U W/O HDD  DIP-61F3-16HD  DIVAR IP 6000 3U 16X3TB  DIP-61F4-16HD  DIVAR IP 6000 3U 16X4TB  DIP-7180-00N  DIVAR IP 7000 2U W/O HDD (R2)  DIP-7183-4HD  DIVAR IP 7000 2U 4X3TB (R2)  DIP-7183-8HD  DIVAR IP 7000 2U 8X3TB (R2)  DIP-7184-4HD  DIVAR IP 7000 2U 8X3TB (R2)  DIP-7184-8HD  DIVAR IP 7000 2U 8X4TB (R2)  DIP-71F0-00N  DIVAR IP 7000 3U W/O HDD (R2)  DIP-71F3-16HD  DIVAR IP 7000 3U 16X3TB (R2)  DIP-6704-HD 4000GB HDD DIVAR IP 6000/7000    For recovery of DIVAR IP 6000 R2 or DIVAR IP 7000 R2 one should use only the DVD provided with the particular device. Do not use the DVD for recovery if you are not sure that it is the one delivered with the system. In case the DVD is lost or damaged request the respective ISO image from Bosch Technical Support.  Solution:  Request the ISO image from Bosch Technical Support:   Provide the Serial Number of the device Issue description: What is the reason for the recovery Why it is not possible to use the recovery DVD   Note: This article will guide you through the recovery steps of a DIP:  TSG: Rebuild broken OS RAiD on DIVAR IP 6000, DIVAR IP 6000 R2, DIVAR IP 7000, DIVAR IP 7000 R2

The purpose of this article is to provide the step-by-step process of adding drives to a DIVAR IP 7000 R1 (DIP-7080-00N) Recording appliance and configure initial RAID setup on it.

The following steps have to be performed in order to use an updated software installation package on a DIVAR IP all-in-one 7000 3rd generation video management appliance.

The Divar AN 3000/5000 features the ability to ping an IP address, thus allowing the technician to verify that the workstation that is to connect to the Divar can be seen on the network. Please note that this only checks the connection from the DIVAR to the Workstation. Ping operates by sending Internet Control Message Protocol (ICMP) echo request packets to the target host and waiting for an ICMP echo reply. The program reports errors, packet loss, and a statistical summary of the results.

This article explains how you can solve the situation when Config Client shows Access denied message under the Physical capacity field, when trying to access the DIP-7000 AIO.

This article provides a  solution  in case of memory leak on a Divar IP 7000 R2 triggered by Catalyst Control Center.

Japanese characters in file names are displayed as garbled text after you decompress a .zip file in Windows 7 or in Windows Server 2008 R2.

The MegaRAID controller will automatically detect if a disk has errors causing the RAID volume to be degraded. An error message will appear on the desktop of that system. The system will also generate a beeping sound indicating it needs attention:

At first sight, you might think that the model is the correct one that shows in the Datasheet, but the Video card is smaller than the DIP Slot.

The purpose of this article is to provide a step by step guide about how to perform backup and recovery procedures of the VRM data base in the DIVAR IP 2000 EZ Recording Appliance.   Step-by-step guide Backing Up the Working Configuration: 1.To backup the working configuration of a DIVAR IP 2000 Recording Appliance, open the Appliance's "Dashboard": 2. From the Dashboard select the "Configuration" tab in the top right hand portion of your browse:

This article contains all the steps to restore DIVAR IP 7000 R2 to factory default. Note: By performing the Initial Factory Setup on the system, ALL DATA from the ENTIRE system will be erased.

If you have configured an out of the box system and once the configuration was done you wasn’t able to access the BVRAdmin account, this article will help you to find a solution. Access to BVRAdmin account is required to perform administrative tasks on the operating system. This requires the following steps:

This article explains if you can receive / retrieve more than 4 live video streams with BOSCH Video Security Client on Windows PC

This article describes how to factory default a DIVAR IP 5000 Unit.

Answer It only depends on the version of BVMS you have. If you have BVMS 7.5, certain cameras with a certain FW have been tested and are supported. If you have BVMS 8.0, certain cameras with a certain FW have been tested and are supported. For BVMS versions of 9.0 or lower, only tested cameras must be added, otherwise we cannot support new setup. On DIP 3000 you can only upgrade to BVMS 8.0. The version of Windows installed on it does not support older versions of BVMS, it is not compatible. Recommended to use BVMS 8.0, the largest version supported on that unit. You need to make sure that those cameras are on the list of tested devices of the version you have.   Regarding the ONVIF Compatibility of the cameras, please see the following Bosch Knowledge Base article: https://community.boschsecurity.com/t5/Security-Video/BVMS-ONVIF-Device-compatibility/ta-p/4252

The following procedure describes how to restore DIVAR IP 5000 ALL-IN-ONE to the factory default image.   Step-by-step guide   1. Start the unit and press F7 during the BIOS power-on-selftest. The Recovery menu is displayed.   2. Select one of the following: – Initial factory setup: restores to factory default image and deletes all data on the HDDs. or – System Recovery (back to Factory Defaults): restores to factory default image; data on the HDDs will not be deleted.   Note: While the System Recovery option doesn't delete video footage stored on the data HDDs, it still replaces the complete OS (operating system) partition (including VMS settings) with a default configuration. In order to access existing video footage after recovery, the VMS configuration needs to be exported before System Recovery and re-imported afterwards.   Notice! Do not turn off the unit during the process. This will damage the Recovery media.   3. The unit starts from the Recovery media. If the setup is successful, press OK to restart the system.   4. Windows performs the initial setup of the operating system. The unit restarts after Windows has completed the setup. 5. After the restart of the unit, the factory settings are installed. 6. After the system has reboot, the next step is to change the BVRAdmin password. The default one is WSS4Bosch.

Follow the steps from this article when an error message appears on your DIVAR IP 5000 AIO during license activation process

If you suspect that your hard drive has failed and you are contacting the Central Technical Support team, please first consider the mandatory information listed below, which must be provided to them.

DIVAR IP units can be upgraded to BVMS 11.0. Starting with BVMS 11.0, the BVMS licensing scheme also applies to the DIVAR IP units. This document describes which units you can upgrade to BVMS 11.0 and which licenses you have to order for a DIVAR IP unit!

When accessing the Operator Client from the Kiosk mode, the camera streams displayed on the cameos show a view that does not match the view from Operator Client running from desktop (Under the BVRAdmin account) or Remote Desktop.