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    Security: Video

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    100% helpful (1/1)
    ‎04-05-2021 04:44 PM
    Various overlays in the video image provide important status information. But what does mean the blinking play button near the yellow exclamation icon?
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    100% helpful (1/1)
    ‎10-21-2021 04:13 PM
    If you have CPP4 cameras with 6.11 firmware (FW) version and you need to upgrade them to the latest version, normally you have to upgrade to an intermediate firmware version first. But where you can find this firmware ?
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    100% helpful (1/1)
    ‎11-11-2021 03:00 PM
    Are you looking for the MIC IP fusion 9000i Wiper/Washer RCP command syntax to incorporate it in the third party software?
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    100% helpful (1/1)
    ‎04-05-2021 05:10 PM
    Question: If your VIDEOJET decoder does not seem to work properly ,   most likely it is because the software (SW) version used is not compatible with the firmware (FW) version of your device. But which are the system requirements for configuration/ operation purposes of VIDEOJET decoder 3000/ 7000/ 8000?
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    100% helpful (1/1)
    ‎04-05-2021 12:02 PM
    This guide is meant to help you adding new cameras in VRM in Configuration Client and display their images in Operator Client. Before adding a new camera there are a few things that need to be taken into consideration: You are not exceeding the maximum number of channels allowed. Each unit has a maximum number of channels. For example: DIP 5000 AIO the maximum number of channels is 42 DIP 6000/ 7000 AIO the maximum number of channels is 128 You have the neccesarry number of licenses installed on the system The units come with 8 channels pre-licensed. If you want to add more cameras or encoders/ decoders, you need first to make sure that licenses have been purchased. The system has enough storage to cover the retention time of the cameras. If there is no storage available,   there is a risk that your system will stop recording. The bandwidth available of the unit is not exceeded. For example: Bandwidth   DIP 5000 AIO: 170   Mbit/s Bandwidth   6000/ 7000 AIO: 550   Mbit/s Article requirements: Operator Client Configuration Client Camera PC/ Server/ Workstation
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    100% helpful (1/1)
    ‎11-29-2021 12:48 PM
    VSG is specifically designed to provide integration for 3rd party ONVIF, JPEG, RTSP, and legacy H.263 Bosch devices.
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    100% helpful (1/1)
    ‎04-05-2021 04:58 PM
    Question Was the following message displayed when you tried to enter the product key? "This key didn't work, please check it and try again, or try a different key." Please find here what can you do if the Windows product key cannot be activated on your DIVAR IP.
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    100% helpful (1/1)
    ‎04-05-2021 05:04 PM
    Question Often, the camera image is running fine, then begins to stutter when the objects are in moving scene or in a complex environment. Your view starts looking like a slideshow, things get visibly choppy and swaying objects start to move less fluidly. This behaviour can be controlled by changing the frames per second   (FPS) value or upgrading the Firmware   of your camera. ❓   But where can you find or change the frame rate & Firmware settings of Bosch cameras?   If you want to improve the image quality of your Bosch camera and you did not find the FPS option in the Web User Interface, please follow this article and you will find the answer. So, keep reading this article and find out where you can get multiple information including the   Firmware version of your camera, from a single comprehensive system overview page.
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    100% helpful (3/3)
    ‎07-14-2021 04:31 PM
    What should you do if you tried to drag an drop the device to the cameo window from BVMS Operator Client and instead having the video, it displays the logical tree?
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    100% helpful (1/1)
    ‎04-23-2021 08:46 PM
    Related Products MIC IP starlight 7000i (MIC-7502-Z30x), MIC IP fusion 9000i (MIC-9502-Z30xxx) MIC IP starlight 7100i (MIC-7522-Z30xx), MIC IP Ultra 7100i (MIC-7504-Z12xx) AUTODOME IP starlight 7000i (NDP-7512-Z30xx) Symptoms Complaints received about video performance in terms of sharpness, focus, and color. AUTODOME IP starlight 7000i, MIC IP starlight 7100i. Complaints received about focus failure, MIC IP starlight 7000i, MIC IP fusion 9000i . Complaints received about NTCIP control of Autofocus, Autoiris, and MIC wiper. All Models. Diagnosis Video Performance MIC IP 7000i, MIC-9000i: Focus failures caused by an unexpected range of tolerances in a small percentage of lenses. AUTODOME IP starlight 7000i: Incorrect default settings, camera block performance, and compatibility issue between the optical characteristics of the bubble and the camera block. MIC IP starlight 7100i : Sharpness and color performance were not aligned with the previous model. NTCIP Controls Autofocus and Autoiris functions were released in 2007, but the NTCIP standard was changed in 2014. These functions were not used in the ITS market until recently. NTCIP Wiper Operation This operation was never implemented and no complaints were received until June, 2020. Solution FW release 7.72.0008 Contained camera block FW for video improvements for the MIC IP starlight 7100i and the AUTODOME IP starlight 7000i . Contained the NTCIP Autofocus, Autoiris, and MIC wiper control implementation for all of the models. FW release 7.80.0128. Contains new camera block FW with additional video improvements for the AUTODOME IP starlight 7000i and still contains the camera block FW for the MIC IP starlight 7100i. Contains new camera block FW with focus improvements for the MIC IP starlight 7000i and MIC IP fusion 9000i. NOTES: All of camera block FW updates require an additional step for the FW upgrade process, which is described in the documents attached. The MIC IP starlight 7000i and MIC IP fusion 9000i focus improvements are only applicable to a specific S/N range, so there is a separate FW upgrade for these models.
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    100% helpful (1/1)
    ‎04-02-2021 05:31 PM
    You may have installed Configuration Manager on your PC, you tried to run it but the software no longer works. What could be the reason?
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    100% helpful (1/1)
    ‎04-05-2021 11:51 AM
    Check if your system is performing correctly! The VRM Monitor is one of the best options to check if the system is recording correctly, providing a quick overview as well as detailed information about all the cameras and storage added to VRM. In this article you are going to see how to access VRM Monitor from Bosch Video Management System (BVMS) Configuration Client.   Furthermore, you will find here some useful information about each section on the Dashboard page.
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    100% helpful (1/1)
    ‎04-05-2021 12:11 PM
    Motion detection is an important option in most surveillance systems. Depending on your configuration, you can determine when video is recorded (saved on the surveillance system server), when notifications are sent, when output is triggered and more. Follow the steps below if you want configure your camera to detect motion and then send the event to the server, to start recording. This guide helps you set this option only for nights and weekends. It is important that you find the best possible motion detection settings for the camera in order to avoid unnecessary recordings or notifications.
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    100% helpful (1/1)
    ‎10-26-2020 05:58 PM
    Stay up to date with all recommendations, guides, tips and tricks shared by experts on the  Bosch Building Technologies Knowledge Base   ! Through the RSS option, you have constant news sources at your disposal, without having to spend time searching for them. It constantly monitors the site and informs you through an e-mail of any new articles published on the   Knowledge Base.   This step-by-step guide shows you how to add the RSS feed to your Outlook email inbox.
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    100% helpful (2/2)
    ‎04-05-2021 04:25 PM
    If you are trying to connect your device to the Remote Portal and it says that server is unreachable, please check the firewall blocks and whether certain ports are not blocked.
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    100% helpful (1/1)
    ‎04-05-2021 11:39 AM
    Do you want to configure the 3rd party iSCSI storage with different LUNs for recording more cameras without Bosch VRM? This article explains you if this application is supported.
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    100% helpful (1/1)
    ‎11-18-2021 02:33 PM
    This article describes all the steps that will help you to create LUNs after RAID failure.
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    100% helpful (1/1)
    ‎04-05-2021 04:20 PM
    This guideline will help you set the position of the camera  image to an appropriate one . If the picture of the camera is inverted in the live view, please follow the steps below to reverse it.
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    100% helpful (1/1)
    ‎04-05-2021 11:49 AM
    This article aims to define the way you can display camera video via decoders. Moreover, fifteen different settings scenarios and their effects will be outlined for the live video to be displayed through the decoder. Article requirements: BVMS Camera Decoder
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    100% helpful (1/1)
    ‎04-05-2021 04:49 PM
    This article explains how to find and calculate the specific size of BVMS logs on your server when the log starts to overwrite your own data.
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