Bosch Building Technologies

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    Friday
    The ASUS Inband Tool is the preferred log collection tool, all relevant logs can be gathered from there for ASUS Tech Support. LSI Storage Authority, LSA for short, can be found on the DIP74xx’s Windows desktop. 
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    Friday
    Follow the steps from this article when an error message appears on your DIVAR IP 5000 AIO during license activation process
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    Thursday
    This FAQ article contains a lot of questions and answers related to Bosch Remote System Management service 
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    Thursday
    This article presents the comprehensive steps of DIVAR-IP all-in-one System Manager and Remote System Management installation and configuration
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    Thursday
    Regular BVMS 12.0.1 installer will not run on any DIVAR IP all-in-one platform. The upgrade shall be performed via DIVAR IP System Manager application. Keep in mind: If you want the latest version of BVMS, it must be downloaded and applied with the latest version of System Manager.
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    Thursday
    This document is specifically for DIP-71xx as it's the DIP which supports certain versions of BVMS (regular BVMS installer) and must be updated in a certain order. The document details how to upgrade from BVMS v8 to BVMS v12.0.1.
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    Thursday
    Regular BVMS 12.1 installer will not run on any DIVAR IP all-in-one platform. The upgrade shall be performed via DIVAR IP System Manager application.
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    Thursday
    Regular BVMS 12.1 installer will not run on any DIVAR IP all-in-one platform. The upgrade shall be performed via DIVAR IP System Manager application. Usually, we recommend to upgrade BVMS in steps. Each version should not be more than ~two years apart. This prevents potential issues in the upgrade process.
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    Tuesday
    At the initial setup of DIP 7000 AIO R3, when the Software Center has to be installed,  you might get the “Certification Check Failed” error message.
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    a week ago
    When an operator client is connected to an older version (than itself) of the (Enterprise) Management Server, it will run in compatibility mode. 1. An operator client cannot connect to a newer (Enterprise) Management Server: the Operator Client needs be of a higher version than the (Enterprise) Management Server. 2. The compatibility in an Enterprise system is determined by the version of the Management Server of the Subsystem and the Operator Client. In production systems it is not recommended to use versions which are released more than two years apart.
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    a week ago
    This article describes the steps that are required to access the DIVAR IP 5000 AIO system from the internet.
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    a week ago
    VideoView+ for DIVAR IP allows you to remotely monitor video footage from cameras connected to your DIVAR IP. It’s ideal for multi-site facilities, from mid-to-larger quantities of cameras per site, in need of local high-retention time, or RAID recording requirements. This is compatible with DIVAR IP all-in-one 4000, 5000, 6000, and 7000. To use the VideoView+ online service, you must first have an account on Remote Portal.
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    2 weeks ago
    This article shows where to find the BIOS default password of DIVAR IP all-in-one 7000 gen4 (DIP-74xx).
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    2 weeks ago
    In this article is explained step by step how to collect System Manager logs from your DIVAR IP all-in-one 4000 & 6000.
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    3 weeks ago
    Question   Where can you find the ISO image for recovery of DIVAR IP 7000R2 and DIVAR IP 6000R2?   Answer   Related Products: DIVAR IP 7000R2 and DIVAR IP 6000R2   CTN Description   DIP-6180-00N  DIVAR IP 6000 2U W/O HDD  DIP-6183-4HD  DIVAR IP 6000 2U 4X3TB  DIP-6183-8HD  DIVAR IP 6000 2U 8X3TB  DIP-6184-4HD  DIVAR IP 6000 2U 4X4TB  DIP-6184-8HD  DIVAR IP 6000 2U 8X4TB DIP-6186-8HD DIVAR IP 6000 2U 8X6TB DIP-6188-8HD  DIVAR IP 6000 2U 8x8TB  DIP-61F0-00N  DIVAR IP 6000 3U W/O HDD DIP-61F3-16HD  DIVAR IP 6000 3U 16X3TB DIP-61F4-16HD  DIVAR IP 6000 3U 16X4TB  DIP-7180-00N  DIVAR IP 7000 2U W/O HDD (R2)  DIP-7183-4HD  DIVAR IP 7000 2U 4X3TB (R2)  DIP-7183-8HD  DIVAR IP 7000 2U 8X3TB (R2)  DIP-7184-4HD  DIVAR IP 7000 2U 8X3TB (R2)  DIP-7184-8HD  DIVAR IP 7000 2U 8X4TB (R2) DIP-7186-8HD DIVAR IP 7000 2U 8X6TB (R2) DIP-7188-8HD DIVAR IP 7000 2U 8X8TB (R2)  DIP-71F0-00N  DIVAR IP 7000 3U W/O HDD (R2) DIP-71F3-16HD  DIVAR IP 7000 3U 16X3TB (R2)  DIP-6704-HD 4000GB HDD DIVAR IP 6000/7000    For recovery of DIVAR IP 6000 R2 or DIVAR IP 7000 R2 one should use only the DVD provided with the particular device. Do not use the DVD for recovery if you are not sure that it is the one delivered with the system. In case the DVD is lost or damaged request the respective ISO image from Bosch Technical Support.  Solution:  Request the ISO image from Bosch Technical Support:   Provide the Serial Number of the device Issue description: What is the reason for the recovery Why it is not possible to use the recovery DVD   Nice to know: How to upgrade DIVAR IP 6000/7000 R2 to the latest Image Version via USB Boot Medium?   Note: This article will guide you through the recovery steps of a DIP:  TSG: Rebuild broken OS RAiD on DIVAR IP 6000, DIVAR IP 6000 R2, DIVAR IP 7000, DIVAR IP 7000 R2
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    3 weeks ago
    A red LED will be displayed in front of the damaged HDD. On DIP-74xx with RAID5, with only one faulty HDD, there is no DATA LOSS.
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    3 weeks ago
    The following instruction describes how to create a RAID5 logical volume on the DIVAR IP all-in-one 7000 4th gen. This procedure will wipe the current logical volume and therefore cause DATA LOSS.
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    4 weeks ago
    With the release of the DIVAR IP all-in-one 7000 gen4 (DIP-74xx), a new tool is available for health monitoring and log gathering, it essentially replaces SuperMicro’s SuperDoctor5; the ASUS Inband Tool. This tool operates as a service on the DIP and provides a webpage with hardware health monitoring options, hardware status details, and hardware information, as well as an option to export logs and run reports.
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    ‎10-29-2024 02:20 PM
    This policy explains step-by-step what you should know about the Divar IP process when contacting Central Technical Support team and what to expect from them.
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    ‎10-23-2024 09:07 AM
    This article present which could be de cause of ‘Unknown Error’ when trying to register DIVAR IP AIO to Remote Portal. After 15.02.2024 the minimum version for all the DIVAR IP AIO family system supported to connect to Remote Portal is 2.3.0.  
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