Bosch Building Technologies

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    Tuesday
    If you have configured an out of the box system and once the configuration was done you wasn’t able to access the BVRAdmin account, this article will help you to find a solution. Access to BVRAdmin account is required to perform administrative tasks on the operating system. This requires the following steps:
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    2 weeks ago
    DIP serial number can be found in 2 ways. IPMI information cannot be found within the software and is provided on the device itself. It can be found next to the BMC/IPMI port on the back of the device.
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    2 weeks ago
    In this article is explained step by step how to collect System Manager logs from your DIVAR IP all-in-one 4000 & 6000.
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    2 weeks ago
    In this article can be found which is the max. iSCSI recording sessions of DIVAR IP AIOs.
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    2 weeks ago
    Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.
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    4 weeks ago
    Follow the steps from this article and find out how you can remotely view and collect the system's event log through IPMI (Intelligent Platform Management Interface).
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    4 weeks ago
    Strange behaviors of the Divar IP 6000/7000 R2 start from a root cause that need to be found. Log files are the most comprehensive and help the Central Technical Support team to find it and provide you further assistance. This article provides you a step-by-step guide on how you can collect MegaRAID logs for DIVAR IP 6000/7000 R2.
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    4 weeks ago
    This article explains what action should be done for DIVAR IP 7000 Gen 3 before collecting IPMI logs
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    4 weeks ago
    Before requesting a password reset, please note that you need to provide some important information to the Central Technical Support Team to get help from them.
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    4 weeks ago
    The BVRAdmin password is a password for a Windows user and needs to be changed accordingly, from Windows settings. Please be aware that if you have BVMS installed on your DIVAR, it is important to change in BVMS Configuration Client the iSCSI target password after this was changed for BVRAdmin user.
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    ‎05-22-2024 11:00 AM
    Regular BVMS 12.1 installer will not run on any DIVAR IP all-in-one platform. The upgrade shall be performed via DIVAR IP System Manager application. Usually, we recommend to upgrade BVMS in steps. Each version should not be more than ~two years apart. This prevents potential issues in the upgrade process.
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    ‎05-22-2024 10:59 AM
    Regular BVMS 12.1 installer will not run on any DIVAR IP all-in-one platform. The upgrade shall be performed via DIVAR IP System Manager application.
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    ‎04-30-2024 02:14 PM
    Yes. Since the system does not have a valid SMA, the Central Technical Support team cannot perform the license transfer from one unit to the other.
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    50% helpful (1/2)
    ‎04-24-2024 10:47 AM
    Find out from this article what is the domain name used to connect your DIVAR to the Remote Portal
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    ‎04-10-2024 09:26 AM
    You can try the steps explained in this article to create a Task using Task Scheduler from MS Windows
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    ‎04-09-2024 04:06 PM
    This document is specifically for DIP-71xx as it's the DIP which supports certain versions of BVMS (regular BVMS installer) and must be updated in a certain order. The document details how to upgrade from BVMS v8 to BVMS v12.0.1.
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    100% helpful (1/1)
    ‎03-28-2024 12:28 PM
    This step-by-step guide will help you to perform the upgrade of BVMS from v.10.1 to v.11.0 on a DIVAR IP 7000 AIO GEN 3 (DIP-7380-00N)
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    100% helpful (1/1)
    ‎03-26-2024 03:35 PM
    This customer explains step by step what can be done when DIVAR IP 7000 server stopped recording suddenly and the Video Recording Manager service is not running.
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    ‎03-20-2024 11:47 AM
    This article presents what are the limitations of Privacy overlay in BVMS 12 (Pano cameras, h.263 & MPEG, decoder, VSC).
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    ‎03-14-2024 12:03 PM
    Time zone drop down is greyed out and it's not possible to reconfigure the Time Zone on the DIP-44/64 after installing BVMS 12.1 and enabling UAC.
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