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    Security: Video

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    100% helpful (1/1)
    ‎04-29-2021 11:09 AM
    This Video should help you to understand, what calibration means, why and when to calibrate the cameras.
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    Thursday
    Never lose track of an object of interest! Intelligent Tracking automatically zooms in to and follows a selected Intelligent Video Analytics object as far as possible with the camera. For AUTODOME / MIC IP 7000, this means automatically steering the camera to zoom in to the object and follow it. For a FLEXIDOME IP panoramic 7000, Intelligent Tracking is available in the Virtual PTZ video and steers the dewarped cut-out. For DINION / FLEXIDOME IP 7000 / 8000 cameras, Intelligent Tracking can steer a region of interest (ROI) stream. This article describes how to set Intelligent Tracking up with FW 6.30 and lists the differences based on the camera types.  
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    Thursday
    This article describes the camera tamper detection options available with FW 6.30: Scene too dark / bright, global change, reference image check. Applications: - Detect camera blinding - Detect camera being moved away from of its view - Detect the loss of sufficient overall illumination - Detect idle / removed objects, e.g. objects in front of an emergency exit Limitations: - Not available on thermal cameras
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    Thursday
    This article  describes idle and removed object detection with Intelligent or Essential Video Analytics in FW 6.30, how to configure it and what the limitations are.   Applications: - Detect parked cars in no-parking zones - Detect blocked emergency exits - Detect the removal of museum exhibits - Detect suspiciously left packages in high-security areas - Detect idle bags in walk-through areas Limitations: - Not available on thermal cameras - Does not work in crowds - No abandoned baggage detection - No differentiation between baggage and persons sitting or lying down - Does not work in front of moving background like wind in trees or water - Does not work during illumination changes or camera brightness adaptations
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    100% helpful (1/1)
    ‎08-11-2021 10:33 AM
    Hardware change in FLEXIDOME IP 4000i 5000i causes update in minimum FW version 7.60
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    100% helpful (2/2)
    Thursday
    MTU stands for "Maximum Transmission Unit." MSS stands for "Maximum Segment Size"
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    ‎04-05-2021 04:30 PM
    If you are interested in retrieving the stream of an IP camera using multicast, please check out the options from this article.
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    Thursday
    This article provides a background information about syslog, tips for 3 rd party Syslog server options and step by step instructions how to configure, activate and collect the syslog.
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    ‎08-06-2021 12:31 PM
    This article contains detailed examples for the absolute position functions of the various IP models of the Autodome & MIC cameras. The support model series are: • Current Models: AUTODOME IP 4000/5000, AUTODOME IP 4000i/5000i, VG5 IP 7000, MIC IP 7000 & MIC IP 7000i, MIC IP 9000i • EOL models: VG5 700, VG5-800, JR HD NOTES: 1. These commands will NOT work with either the Analog cameras with the serial interface. 2. The HD cameras do not support the OSRD absolute position commands. The HD models operate using the BICOM protocol over IP.
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    100% helpful (1/1)
    ‎04-02-2021 05:27 PM
    PTZ camera (Autodome IP starlight) doesn't move in Pan or Tilt direction. This is a basic troubleshooting guide that will help you to fix this issue.
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    ‎04-05-2021 12:14 PM
    In many camera systems installed for observation and or security purposes, the camera is used as an information gathering source, providing video streams and I/O alarm facilities as part of the total system. Information, such as scene details in the provided camera’s stream, can be sent to monitoring centers where operators can interpret the relevance of the information. According to his or her human involvement in this case, the follow-up actions for this information for the end-user are manually invoked. In systems where no operators are available, the same camera information can be diagnosed internally; programmed and processed via smart algorithms in the camera and, as a result, IP connections are invoked to follow-up automation by other smart devices on the network.   In this article, you will find such an automation process between Bosch Cameras and Advantech Adam I/O devices. In various Verticals, this Bosch - Advantech combined solution can fully automate adequate follow-up actions for the end-user without the cost of a video management system and human intervention.
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    ‎04-05-2021 11:39 AM
    Do you want to configure the 3rd party iSCSI storage with different LUNs for recording more cameras without Bosch VRM? This article explains you if this application is supported.
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    100% helpful (1/1)
    ‎04-05-2021 05:02 PM
    If you are wondering where can be configured the field of view and focus of the FLEXIDOME IP starlight 8000i,  without  having to touch the camera or lens, this article will provide you the answer. 
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    100% helpful (1/1)
    ‎04-05-2021 04:20 PM
    This guideline will help you set the position of the camera  image to an appropriate one . If the picture of the camera is inverted in the live view, please follow the steps below to reverse it.
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    ‎04-05-2021 05:03 PM
    In certain situations of the support process for a particular product, the customer number and the material/ serial/ commercial type number of your Bosch device may be required. But where can you find them? The purpose of this article is to help you find this information in different ways.
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    ‎06-18-2021 03:59 PM
    The system logs are extremely useful for troubleshooting recurring or obscure problems, as they provide a record of all work performed on the system and may shed light on hard-to-spot interactions between seemingly unrelated symptoms. At some point, the Central Support Team may ask you to provide the logs of your Bosch IP camera and or Encoder Think of diagnostics logs, config file, maintenance logs etc. This article explains you how and where you can get the   logs   of your camera.
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    ‎04-27-2021 03:13 PM
    This article provides you the solution when the MIC IP starlight 7100i camera wiper stops on the screen. Furthermore, you will learn how to perform a physical reset of the camera.
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    ‎08-20-2021 12:20 PM
    ⚠️   WARNING:   Do not upgrade the camera firmware directly to 7.81. If you do this,  “error 13: device check failed”  message will be displayed, and the firmware will not be upgraded successfully.   Step-by-step guide   1. Please make sure that the following steps are appropriate for your case, which means that the firmware version of your camera is 6.32. The current version of the camera firmware   can be checked in the web GUI from   Configuration   >   Service   >   System Overview: ✅   Try to use the combined firmware package for all platforms, which can be downloaded from the   following link. Useful in case the combined firmware package is not available anymore: Where you can find the intermediate firmware version when upgrading CPP4 cameras?   Note: To upgrade to a newer firmware version using this combined firmware package, products may require to have this firmware file uploaded multiple times until the intended firmware version is installed. Since intermediate firmware versions might have vulnerabilities that are fixed in later versions, it is advised to always install up to the most recent version. In this case, where the camera has firmware version 6.32, you should   apply this firmware twice. The first time it will be upgraded to 6.50 and the second time to 7.10. After the first upgrade, check the current version and then apply again until you get the desired version. See also the Release letter: https://downloadstore.boschsecurity.com/FILES/Bosch_Releaseletter_CPP_FW_7.81.0719.pdf 2. After downloading the firmware package, go to Configuration > Service > Maintenance 3. Search for the file and upload it to proceed with the upgrade
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    ‎04-05-2021 11:55 AM
    Thanks to its integrated, long-lasting wiper, the MIC IP starlight 7000 HD camera captures images of the highest quality all year long, regardless of the weather. This article is meant to provide you with the step-by-step guide to activating the wiper and the white lights illuminator option, if your camera is equipped with both of them. Article requirements: MIC IP starlight 7000 HD Bosch Video Management System version 8.0 (BVMS 😎 Workstation
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    ‎04-05-2021 04:39 PM
    How to detect in an easy and convenient way if the camera suffers from a failing shutter mechanism which can result in white or ghost images? Below instruction helps you to: Identify if the camera possibly suffers from a random failing shutter which uses the FFC (Flat Field Correction) instead of waiting for the FFC taking place approx every ~10min, you can now fire it on command. As well instructs you what to collect for the Technical support department in order to allow an RMA (Return Material Authorization) 
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