Security: Video

This article explains what to do when a device scan from within Milestone XProtect is not exposing all Bosch cameras in the network.

To be able to configure Customer Traffic Report service the Bosch IP camera needs to support Intelligent Video Analytics or Essential Video Analytics.

Question   What to do when MIC IP camera is unable to perform the Object Classification in IVA detection?   Answer   Based on examples of target objects and non-target objects, the Camera Trainer program uses machine learning to allow the user to define objects of interest and generate detectors for them. Using Configuration Manager, you can configure the Camera Trainer program using both live video as well as recordings available through your MIC IP cameras. The camera also includes the latest release of Intelligent Video Analytics application for use on prepositions. Designed for mission-critical applications, the video analytics can reliably detect, track, and analyze moving objects while suppressing unwanted alarms from spurious sources in the image, even in harsh weather conditions. Advanced tasks like multiple line crossing, loitering, idle / removed object detection, crowd density estimation, occupancy and people counting are available for live alarming and forensic search. Object filters based on size, speed, direction, aspect ratio, and color can be defined. In order to perform Object Classification correctly, please make sure that you have correctly: set the correct Orientation     Save all the pre-positions again if the orientation stetting is changed calibrated the camera A simplified calibration mode reduces installation time significantly because you only need to enter the installation height once for each camera, independent of pre-positions. After the camera is calibrated, the analytics engine can automatically classify objects as upright person, car, bike, or truck.) enabled 3D tracking set it up the tasks and followed the VCA manual.   Please see an overview of object classification in the following article: How to set up object classification with video analytics

You may have installed Configuration Manager on your PC, you tried to run it but the software no longer works. What could be the reason?

If you forgot the password of your BVMS — Bosch Video Management System and you want to reset its password, the Central Technical Support Team can help you.

This article explains what you shoud do when the display output suddenly shows “System Initializing 91” message on screen, while you are turning on your DIVAR IP 7000 R2

The package updates to the latest recovery image (app0), regardless of which app1 or former app0 firmware is running on any CPP4, 6, 7 or 7.3 platform.

This article describes how to secure the data connection between Bosch cameras and Milestone's XProtect by the use of 'Authority-signed Certificates' 

At first sight, you might think that the model is the correct one that shows in the Datasheet, but the Video card is smaller than the DIP Slot.

An object moving or a low/ higher contrast scene can throw off the autofocus option, resulting in a soft focus or even not focus at all. Using manual focus is an obvious solution, but manual focus isn’t exactly easy to get sharp images. Manual focus requires a bit of know-how and some practice to get right. If you would like to improve the performance and get a sharp image, please see below how you can manually adjust the focus ring on a Dinion Thermal camera.

If the Host Type was set to other value than “Factory Default” for DSA E2800 and you want to integrate it with BVMS, the targets will most likely not be scannable and there will be no recordings at all.

This article explain what is the meaning of each button on the KBD Universal XF.

‘Display stamping’ submenu has been moved from the General menu to the Camera menu.

After a power outage/ reboot, all PTZ cameras will get back to their zero-point (home) position. If your PTZ camera was installed looking at a wall, in case of a power outage it will return to its home position where its image is pointing at the wall.

Check the sample script from this article. It is not a working script, that can be used directly. Follow the instructions in comments of the script to tailor it for your use.  

Note that this procedure applies only from VRM version 3.10 onwards.

The Axis cameras can be added to the DIVAR Hybrid system and the Live view can be seen for a moment, but when going back to the settings to see the cameras, they are no longer available and the live view is also paused. What to do?

This article explains what to do with missing metadata in Milestone XProtect.

"An unexpcted error occured. Press F5 to go back to the operation mode selection page and retry. If the issue persist, contact technical support." Windows Server 2022, which is running on these machines is trying to contact their server, which in some cases (still being investigated why) is failing.  

If for any reason, later on the DIVAR IP needs to be removed from Bosch Remote Portal connected via System Manager, follow the steps from this article.