Security: Video

This FAQ article explains whether it is possible to activate and use Alarm Out 1 or 2 via DIVAR Mobile Viewer App. One of the tests performed by Central Technical Support Team was on a DIVAR Hybrid 5000 with 6 outputs and they have used the latest firmware versions on DIVAR and cameras, so make sure you do the same.

Find out from this article if it is a cause for concern if the temperature of FLEXIDOME IP 5000i IR (NDI-5503-AL) is higher than other cameras.

This article explains what is the difference between operations mode of a DIVAR IP all-in-one 4000 & 6000.

If for any reason, later on the DIVAR IP needs to be removed from Bosch Remote Portal connected via System Manager, follow the steps from this article.

At startup, a black screen is showing up and it is impossible to boot into the BIOS or attempt a reset by pressing the F7 key. How to fix this?

In this article, we will address the difference between Cloud Storage & Event alarm clip and what the customer is entitled to base on the licenses he had purchased.

‘Display stamping’ submenu has been moved from the General menu to the Camera menu.

In some cases the IVA tasks can get lost after firmware update, but you can avoid this by copying the IVA configuration. There are 2 ways. In both ways it's not guaranteed that all task shall work afterwards since new firmware version can contain a new IVA version with new features.

Let's suppose that the "Customer" user should see 3 cameras in the Video Security App. When logging to the App, he can see only 2 of them. Why?

If you want to reinstall your unit with unconfigured HDDs and the RAID is not created yet, follow the steps from this article.

This article explains where you can find the Camera Trainer for FLEXIDOME IP STARLIGHT 8000i camera and what settings are needed for CT to be displayed in Config Manager 

The privacy mask moves around with the image when the MIC IP starlight 7000 HD camera is in PTZ mode. The camera is integrated into a 3rd party Software.

Starting on September 30th 2021, Dropbox™ has changed to short-lived access tokens, which expire after four hours. 

Find out from this article if there are restrictions of VRM Configuration utility pre-installed on DLA

This article explains what to do if there is an unexpected shut down (e.g. instant power cut) and you have to apply the BVMS licenses again on your unit

Privacy masking is used to block a specific area of a scene from being viewed. Eight privacy mask areas can be defined.

The System Overview and Dashboard page shows all available data of your camera.  Find more useful information about FLEXIDOME multi 7000i camera from this article!

This article give you hints on what you can do if you are not able to see the expansions of your DSA E2800 in the Hardware tab and you see the controller only.

This article illustrates how to avoid timeouts in the "jump to next"/"jump to previous" functionality for recordings in Bosch VMS Operator Client..

This article explains what to do with missing metadata in Milestone XProtect.