Security: Video

To be able to configure Customer Traffic Report service the Bosch IP camera needs to support Intelligent Video Analytics or Essential Video Analytics.

"An unexpcted error occured. Press F5 to go back to the operation mode selection page and retry. If the issue persist, contact technical support." Windows Server 2022, which is running on these machines is trying to contact their server, which in some cases (still being investigated why) is failing.  

Follow the steps from this article and learn how you can create RAID 1 on your unit.

When entering in BVMS Operator Client, the camera's image is black and only Transcoding option is available for streams (no stream 1 or 2 , or image pane optimized) Desired result: See the camera's live image

In this article is explained step by step how to collect System Manager logs from your DIVAR IP all-in-one 4000 & 6000.

Find out from this article what could be the causes of red cross displayed in Configuration Manager for MVS when connecting with iOS device

It is advised to use Bosch tools like the Configuration Manager to configure the camera, that does not allow for issues like XSS

This article explains what is Intelligent Video Analytics IVA and recommends  when to use it. Bosch Intelligent Video Analytics is a video analytics type delivered as standard with Bosch IP 7000 to 9000 series with CPP7.3 and older. Furthermore, it does include a hardware accelerator to provide some extra power. 

If you add a decoder that has 2 monitors connected, you must display the Edit Decoder dialog box of the decoder and update the device capabilities of this decoder. For each monitor add a further monitor wall.

This article shows available actions in Bosch Alarm Management and provides a step by step instruction to configure these actions.

You can collect Service logs from the unit using two methods. Both methods will save the service logs as a password protected ZIP file ( Example: ServiceLog-XXXXX.zip ).

Find out from this article if it is a cause for concern if the temperature of FLEXIDOME IP 5000i IR (NDI-5503-AL) is higher than other cameras.

Bosch Remote Portal provides the VideoView+ Service which allows to display live video, replay of recorded video on the camera, and a forensic search on Video Security Client. Further the Video Security App (on iOS and Android) can receive push alarm notifications triggered by motion in the camera image, for example. This article explains how to configure this service to display live video, replay of recorded video on the camera, and forensic search on Video Security Client via your Remote Portal account.

This article explains what is the difference between operations mode of a DIVAR IP all-in-one 4000 & 6000.

If for any reason, later on the DIVAR IP needs to be removed from Bosch Remote Portal connected via System Manager, follow the steps from this article.

At startup, a black screen is showing up and it is impossible to boot into the BIOS or attempt a reset by pressing the F7 key. How to fix this?

Check this article to learn how to move a license from an user account to another one in Remote Portal

In this article, we will address the difference between Cloud Storage & Event alarm clip and what the customer is entitled to base on the licenses he had purchased.

‘Display stamping’ submenu has been moved from the General menu to the Camera menu.

In some cases the IVA tasks can get lost after firmware update, but you can avoid this by copying the IVA configuration. There are 2 ways. In both ways it's not guaranteed that all task shall work afterwards since new firmware version can contain a new IVA version with new features.