Bosch Building Technologies

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    ‎08-21-2023 09:08 AM
    This article explains the most common way of gathering logs from a SONY camera.
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    ‎08-21-2023 09:15 AM
    Follow the steps below from this article to collect the configuration data file and the maintenance log file that might be requested by Central Technical Support team for troubleshoot & support purposes.  
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    ‎08-21-2023 03:55 PM
    This article presents where are the Transcoder Log settings and how to enable them for log collection.  
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    ‎01-12-2024 09:46 AM
    During the troubleshooting process, the Central Technical Support team often needs to run several different loggers to gain a more complete understanding of the problem. This log collection method is useful only when an issue can be reproduced fast, because the logs are overwirtten.
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    ‎01-12-2024 09:46 AM
    Learn from this article how to collect RAID Controller Event log, Diagnostics Logs or Server Report of DIP 6000 AIO via LSA for more in-depth troubleshooting, which might be required by Central Technical Support Team.
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