Bosch Building Technologies

    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    Security: Video

    Sort by:
    100% helpful (4/4)
    ‎08-23-2021 09:07 AM
    This article informs about improvements in firmware handling and new security mechanisms that help our customers to increase security related to firmware updates and IP camera protection.
    View full article
    100% helpful (1/1)
    ‎08-20-2021 10:17 AM
    By default all cameras/encoders added to BVMS will be configured to start NTP synchronization against the Operating System of the Management server. Whenever a central NTP Server is available the recommendation is to   synchronize all cameras against the NTP central server.   In BVMS ≥ 11 there is a new configuration option.  
    View full article
    100% helpful (1/1)
    ‎07-19-2021 09:49 AM
    The camera may be out of focus during a rapid zoom change if: There is a large amount of reflection with full sunlight. Or, there are headlights or bright lights present at night. This problem occurs most often when used in traffic applications.   Causes:   The camera tries to focus on the bright lights and fails to find the correct focus position (example snapshot of headlights below). Find how you can fix this issue from this article!
    View full article
    100% helpful (1/1)
    ‎05-12-2021 12:28 PM
    Answer Web Browsers: o Google Chrome o Microsoft Internet Explorer 11 or higher o Microsoft Edge (Chromium based) o Mozilla Firefox   Important: When using browsers where Mpeg ActiveX is required → VCA, clock & date and recording dot point may not work. For a complete browser functionality, Mpeg ActiveX 6.34 or newer is needed and it is supported only by   Internet Explorer (IE). This is the only browser that allows the VA configuration option (for e.g.).   If you would like to avoid using IE and you want to   configure VA, it is recommended to   use Configuration Manager. According to the Release Letter, Configuration Manager is used for configuration and licensing of the various products. It includes Video SDK 6.3 and latest plug-ins for   VCA configuration. You can Download it from   here.   If you use Firefox, the issue below might arise. In this situation, IE browser/ CM is recommended to be used in order to access the missing elements. Firefox does not allow ActiveX elements . Therefore, some features are missing inside the webpage. Note: VCA related check boxes is fixed in 7.80 for Microsoft Edge. (7.80.0128 Release Letter)
    View full article
    100% helpful (1/1)
    ‎04-05-2021 04:43 PM
    For certain conditions, MIC cameras will display status codes on the video image. What does "status 9" mean on the MIC IP ultra 7100i │ MIC IP starlight 7100i camera's web page ?
    View full article
    100% helpful (1/1)
    ‎04-27-2021 07:38 AM
    If you have CPP4 cameras with 6.11 firmware (FW) version and you need to upgrade them to the latest version, normally you have to upgrade to an intermediate firmware version first. But where you can find this firmware ?
    View full article
    100% helpful (1/1)
    ‎04-05-2021 05:04 PM
    Question Often, the camera image is running fine, then begins to stutter when the objects are in moving scene or in a complex environment. Your view starts looking like a slideshow, things get visibly choppy and swaying objects start to move less fluidly. This behaviour can be controlled by changing the frames per second   (FPS) value or upgrading the Firmware   of your camera. ❓   But where can you find or change the frame rate & Firmware settings of Bosch cameras?   If you want to improve the image quality of your Bosch camera and you did not find the FPS option in the Web User Interface, please follow this article and you will find the answer. So, keep reading this article and find out where you can get multiple information including the   Firmware version of your camera, from a single comprehensive system overview page.
    View full article
    100% helpful (1/1)
    ‎04-23-2021 08:46 PM
    Related Products MIC IP starlight 7000i (MIC-7502-Z30x), MIC IP fusion 9000i (MIC-9502-Z30xxx) MIC IP starlight 7100i (MIC-7522-Z30xx), MIC IP Ultra 7100i (MIC-7504-Z12xx) AUTODOME IP starlight 7000i (NDP-7512-Z30xx) Symptoms Complaints received about video performance in terms of sharpness, focus, and color. AUTODOME IP starlight 7000i, MIC IP starlight 7100i. Complaints received about focus failure, MIC IP starlight 7000i, MIC IP fusion 9000i . Complaints received about NTCIP control of Autofocus, Autoiris, and MIC wiper. All Models. Diagnosis Video Performance MIC IP 7000i, MIC-9000i: Focus failures caused by an unexpected range of tolerances in a small percentage of lenses. AUTODOME IP starlight 7000i: Incorrect default settings, camera block performance, and compatibility issue between the optical characteristics of the bubble and the camera block. MIC IP starlight 7100i : Sharpness and color performance were not aligned with the previous model. NTCIP Controls Autofocus and Autoiris functions were released in 2007, but the NTCIP standard was changed in 2014. These functions were not used in the ITS market until recently. NTCIP Wiper Operation This operation was never implemented and no complaints were received until June, 2020. Solution FW release 7.72.0008 Contained camera block FW for video improvements for the MIC IP starlight 7100i and the AUTODOME IP starlight 7000i . Contained the NTCIP Autofocus, Autoiris, and MIC wiper control implementation for all of the models. FW release 7.80.0128. Contains new camera block FW with additional video improvements for the AUTODOME IP starlight 7000i and still contains the camera block FW for the MIC IP starlight 7100i. Contains new camera block FW with focus improvements for the MIC IP starlight 7000i and MIC IP fusion 9000i. NOTES: All of camera block FW updates require an additional step for the FW upgrade process, which is described in the documents attached. The MIC IP starlight 7000i and MIC IP fusion 9000i focus improvements are only applicable to a specific S/N range, so there is a separate FW upgrade for these models.
    View full article
    100% helpful (1/1)
    ‎04-05-2021 04:20 PM
    This guideline will help you set the position of the camera  image to an appropriate one . If the picture of the camera is inverted in the live view, please follow the steps below to reverse it.
    View full article
    100% helpful (1/1)
    ‎04-02-2021 05:27 PM
    PTZ camera (Autodome IP starlight) doesn't move in Pan or Tilt direction. This is a basic troubleshooting guide that will help you to fix this issue.
    View full article
    75% helpful (3/4)
    ‎07-20-2021 02:54 PM
    The Release Letter for CPP 7.72.1118 provides information about the dependencies between firmware versions for a better understanding of the upgrade process of devices with older firmware.
    View full article
    ‎07-28-2021 09:50 AM
    When using Configuration Manager, each device has a status icon. The method below shows you how to generate an updated certificate for Bosch IP Camera's and VRM Servers
    View full article
    ‎03-24-2021 10:22 PM
    Related Products AUTODOME 7000 HD, MIC 7000i, and MIC 9000i Question  Why is the minimum FW version 6.52.0003 for these models? Answer In November 2018 an internal hardware (HW) change was made to these models that requires this new minimum FW version. The new HW version isn't backwards compatible with older FW versions. Question If the unit has been upgraded to a higher version, how do I get the 6.52.0003 FW? Answer This FW version was only released for these three models, so it isn't available on the Bosch Download Store. At this time, please contact Technical Support to obtain this FW. It will be available on the individual Product catalog pages by March 11, 2019 (or sooner).
    View full article
    ‎08-06-2021 12:31 PM
    This article contains detailed examples for the absolute position functions of the various IP models of the Autodome & MIC cameras. The support model series are: • Current Models: AUTODOME IP 4000/5000, AUTODOME IP 4000i/5000i, VG5 IP 7000, MIC IP 7000 & MIC IP 7000i, MIC IP 9000i • EOL models: VG5 700, VG5-800, JR HD NOTES: 1. These commands will NOT work with either the Analog cameras with the serial interface. 2. The HD cameras do not support the OSRD absolute position commands. The HD models operate using the BICOM protocol over IP.
    View full article
    ‎09-14-2021 09:35 AM
    VCA (Video content analysis) is the process of automatically analyzing video images to alarm on predefined events like the detection of moving objects in the monitored area or tampering with the camera. It can also be used to gather statistics about the detected objects.     Depending on the camera type, the following VCA algorithm are available in Bosch cameras: –   Intelligent Video Analytics: Mission-critical, long-distance intrusion detection in extreme weather conditions. Detection and tracking of moving objects. –   Intelligent Video Analytics Flow: Basic motion detection of cells in a grid with velocity and direction. Used for counter flow detection in crowds. –   Essential Video Analytics: Reliable video analytics for small and medium businesses, large retail stores, commercial buildings, and warehouses. Detection and tracking of moving objects. –   MOTION+: Basic change detection of cells in a grid. Can be used to trigger recordings. –   Tamper detection: Detects camera occlusion, turning away from the monitored scene, extreme lighting conditions and basic idle / removed object detection.   If you would like to stop this setting, please follow the steps below.
    View full article
    ‎08-23-2021 12:09 PM
    The unit can receive the time signal from a time server using various time server protocols and then use it to set the internal clock. The device polls the time signal automatically once every minute. To check the NTP connection from the camera please follow the below steps:
    View full article
    ‎08-26-2021 12:47 PM
    he Project Assistant offers two ways of importing existing project data: Option 1)   Importing a   .bpassist   file, which was exported from the app at some point and which contains all information and data ever created/entered inside the app for that specific project. Simply select the "Project Assistant" mode >> click "continue" >> and press "import". Option 2)   Importing from a   tab-separated   text   file. This option may be useful, if you have existing project data, e.g. in an   Excel   spreadsheet, which you want to transfer into the Project Assistant for further use. This article deals with   option 2   and explains the steps potentially needed before you can refer to the steps explained in the following   Youtube video   ("Import from file").
    View full article
    ‎09-06-2021 02:33 PM
    Some devices that demand 60W or less are not powered by the NPD-9501A Midspan   Possible causes and solution(s) Some devices that demand 60W or less are not powered by the NPD-9501A Midspan The Midspan was released before the standards on mega poe were crystallized into accepted definitions at the IEEE standardization body. This device specifically targets to support power application to Bosch products that could not be served by lower capacity power source equipment. Using power devices that are not listed for this product in the datasheet migth result in power failure. Currently known   NPD-9501 Midspan  will not work with UHO-PoE-10 Housing   Solution   For products demanding 60W or less advise to use NPD-6001B Midspan.     NEW update To achieve a broader compatibility with switches and Midspans, for example the NPD-9501 Midspan and Cisco PoE+ switches (like C2960X, C3560CX and C9200). The UHO-POE-10 Outdoor housing received a product enhancement.   How to identify if UHO-PoE-10 is the new variant? The new batch contains products which contain SN starting with 404023113800040670 POE module is Blue, previous was Black!
    View full article
    ‎07-20-2021 02:42 PM
    RTSP and multicast streaming There are different ways for a client to receive a multicast stream: the client can connect to the camera and request a multicast stream. In this case you would see a connection in the dashboard. If not checked, it requires at least one connected client to have the camera provide the stream into the multicast group. Clients who just joined would receive no stream if there is no client connected. the client can join an existing multicast stream without connecting to the camera. It must know the multicast group. You would not see this client on the dashboard. The streaming flag tells the camera if it should feed its stream into this multicast group, regardless of a connected client. This is an option if there are many, many clients possibly connecting to the same camera/stream. There is no difference in data amount if streaming is checked or not as long as there is at least one multicast client connected to this multicast group. Below you find a way how to pass a special connection string to request a multicast stream via RTSP from a BOSCH IP camera or IP encoder.
    View full article
    ‎08-05-2021 01:43 PM
    Please upgrade your camera to the latest FW version available on   Download Area webpage   (go to the Firmware tab > select Cameras and Encoders > INTEOX > click “Select” button) > download the latest firmware and upgrade your camera Default camera to factory setting after FW upgrade Install the MPEG ActiveX If the behavior is still present, please provide the Central Technical Support team with the Maintenance and Diagnostics logs from the camera; as well: a clear picture from the System overview of the camera (How to collect logs from your Bosch IP Camera/Encoder?) You can refer also to the following article which may be useful in this case: Which Browser is supported for Bosch cameras (web interface)? Other useful information can be found on the article below where you will find out the CPP version of Bosch IP cameras. Thus, you will know which firmware you should use for upgrading your device: Which CPP corresponds to certain cameras and encoders?   Important!   Please always check the system requirements section from Firmware Release Letter. According to the Release Letter of   CPP13 INTEOX   cameras, Firmware version   7.75.0008   the System Requirements are the following: Configuration Manager   7.30 or newer Web Browsers: o Mozilla Firefox o Microsoft Internet Explorer 11 or higher (only for Bosch FW functionality, not for local app management)
    View full article
    Top Contributors
    Icon--AD-black-48x48Icon--address-consumer-data-black-48x48Icon--appointment-black-48x48Icon--back-left-black-48x48Icon--calendar-black-48x48Icon--center-alignedIcon--Checkbox-checkIcon--clock-black-48x48Icon--close-black-48x48Icon--compare-black-48x48Icon--confirmation-black-48x48Icon--dealer-details-black-48x48Icon--delete-black-48x48Icon--delivery-black-48x48Icon--down-black-48x48Icon--download-black-48x48Ic-OverlayAlertIcon--externallink-black-48x48Icon-Filledforward-right_adjustedIcon--grid-view-black-48x48IC_gd_Check-Circle170821_Icons_Community170823_Bosch_Icons170823_Bosch_Icons170821_Icons_CommunityIC-logout170821_Icons_Community170825_Bosch_Icons170821_Icons_CommunityIC-shopping-cart2170821_Icons_CommunityIC-upIC_UserIcon--imageIcon--info-i-black-48x48Icon--left-alignedIcon--Less-minimize-black-48x48Icon-FilledIcon--List-Check-grennIcon--List-Check-blackIcon--List-Cross-blackIcon--list-view-mobile-black-48x48Icon--list-view-black-48x48Icon--More-Maximize-black-48x48Icon--my-product-black-48x48Icon--newsletter-black-48x48Icon--payment-black-48x48Icon--print-black-48x48Icon--promotion-black-48x48Icon--registration-black-48x48Icon--Reset-black-48x48Icon--right-alignedshare-circle1Icon--share-black-48x48Icon--shopping-bag-black-48x48Icon-shopping-cartIcon--start-play-black-48x48Icon--store-locator-black-48x48Ic-OverlayAlertIcon--summary-black-48x48tumblrIcon-FilledvineIc-OverlayAlertwhishlist