Bosch Building Technologies

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    ‎01-25-2024 10:08 AM
    This behavior is mentioned in the release notes and as a workaround you can separate the cameras into different groups. For example, if you have cameras in 2 different locations, it would be actually better to separate the cameras in 2 groups. But please be informed that by doing so, you will not be allowed to view them all together.
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    ‎01-25-2024 10:02 AM
    ‘Status 11’ means that the wiper is blocked and cannot move freely or cannot move at all. Please check if the wiper is working properly and can move freely.
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    ‎01-25-2024 09:54 AM
    IPMI allows you to remotely monitor and manage certain aspects of the DIVAR IP all-in-one 7000 2U (gen 3), such as power status, temperature, fan speed, and other hardware-related information.
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    100% helpful (3/3)
    ‎01-25-2024 09:31 AM
    Find out from this article which Bosch encoders and decoders are compatible with BVMS
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    ‎01-25-2024 09:31 AM
    It is not possible to have a custom layout, such as 2 X 3. Supported layouts depend on physical characteristics of monitor and on the set aspect ratio. For example, for a monitor with optimal resolution 1920x1080 the following layouts are supported. Other resolutions may have different values. Any resolutions are supported.
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    ‎01-22-2024 09:07 AM
    The connection of 2N® Helios IP intercom to BVMS and Bosch Access Control System is possible thanks to the implementation of ONVIF and Wiegand protocols, which ensure mutual compatibility.
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    ‎01-19-2024 11:23 AM
    This is a Camera Trainer exercise that shows how you can Train the Camera for paper jam detection on the paper shredder.
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    ‎01-19-2024 11:07 AM
    An installer doesn’t need to travel to customer's site for fine tuning the configuration, when a Camera Analytics task brings false alarms. The VCA task editor can be used for easy analytic configuration or for troubleshooting.
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    ‎01-18-2024 01:21 PM
    Forensic search is a way of searching your recorded video for events that have happened in the past using the metadata that the camera has generated. You can use the metadata embedded in the video to reverse the process and search for events using the same or different tasks that VA provide. But, do you know what is the difference between individual & common search?
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    ‎01-18-2024 12:40 PM
    New menu option "Import from csv file" available when right clicking on a VRM pool within the Device Tree of the Configuration Client. The option is not offered for Live only or Local storage cameras. 
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    ‎01-17-2024 03:39 PM
    Starting from Firmware v8.80.0090, the file for all CPP14 sub-platforms are now unified into a single file.
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    ‎01-16-2024 09:58 AM
    You can try the steps explained in this article to create a Task using Task Scheduler from MS Windows
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    ‎01-16-2024 09:42 AM
    This is a comprehensive reference for diagnosing and resolving common issues with Infrared illuminators in security systems.
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    ‎01-16-2024 09:25 AM
    Unsupported camera model: Auto-calibration is currently not supported for this camera model. Calibration could produce wrong results or might not work. Why is this message displayed in Configuration Manager?
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    ‎01-12-2024 09:46 AM
    During the troubleshooting process, the Central Technical Support team often needs to run several different loggers to gain a more complete understanding of the problem. This log collection method is useful only when an issue can be reproduced fast, because the logs are overwirtten.
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    ‎01-12-2024 09:46 AM
    Learn from this article how to collect RAID Controller Event log, Diagnostics Logs or Server Report of DIP 6000 AIO via LSA for more in-depth troubleshooting, which might be required by Central Technical Support Team.
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    ‎01-11-2024 10:06 AM
    “Error: Discontinuity in network stream!” appears randomly on the monitor/s connected to the VIDEOJET Decoder 7000 (7513). What could be the likely cause of this?
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    100% helpful (1/1)
    ‎01-09-2024 11:26 AM
    Preventing condensation on security cameras is crucial because it can obstruct the camera's view, affecting its ability to capture clear footage. Over time, moisture build-up can potentially damage the internal components of the camera, affecting its functionality and lifespan
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    ‎01-09-2024 08:46 AM
    This article explains how to enable or disable audio recording for specific camera in BVMS, on action of BVMS Operator Client user.   Follow the step-by-step guide from this article.
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    ‎01-05-2024 02:03 PM
    This article informs you about the way of working of the Central Technical Support when you contact them regarding your faulty  Bosch Security Systems device. 
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