Bosch Building Technologies

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    100% helpful (1/1)
    ‎08-05-2021 05:29 PM
    Similar to VRM eXport Wizard 2.0,  encrypted and unencrypted VRM recordings can be exported (VRM block export) from any video surveillance system based on Bosch Video Recording Manager (VRM) and exported recordings can be converted to mp4-files.    VRM eXport Wizard 2.10 introduces a new look and feel of the graphical user interface and some UX changes. In general, the VRM eXport wizard is a software tool that allows you to export video directly from the VRM and to convert exported video data to mp4. You can find the VRM eXport wizard setup file in the VRM Master Installer or in the bonus directory of the BVMS zip file. Exports made with the VRM eXport Wizard 2.10 can be open in BVMS (Viewer) 9.0 or newer. In this document we describe how to use the VRM eXport Wizard for either export of video data and conversion of the exorted video data to mp4. With the VRM eXport Wizard 2.10 encrypted and unencrypted VRM recordings can be exported (VRM block export) from any video surveillance system based on Bosch Video Recording Manager (VRM) and exported recordings can be converted to mp4-files. Therefore, the VRM eXport Wizard 2.10 offers - similiar to the previous version - the following two options, compare also Figure 1: Export Video Recording Manger recordings of cameras Convert already exported data to MP4 files
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    ‎08-17-2022 03:41 PM
    The modern and easy to use Bosch Video Security Client version 3.2 provides you new features. Check out this article and find what's new!
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    ‎11-24-2023 01:28 PM
    Find out from this article if there are restrictions of VRM Configuration utility pre-installed on DLA
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    ‎08-21-2024 08:52 AM
    Find out from this article how to configure a singe mode VIF on NetApp array. For example if we have 2 (or more) physical interfaces, how to connect them to different network segments and, if one of the segments fails, the second network interface to step in automatically?
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    ‎06-30-2022 12:50 PM
    BP+ (Baseline Profile +) is available in any of the new ARM based chipset encoders, like the VIP-X1 XF.  BP+ is needed for compatibility with Divar and hardware decoders, for example, theVIP XD decoder.
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    ‎07-15-2022 04:27 PM
    Place the script from this article in the alarm task editor and save it.
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    100% helpful (1/1)
    ‎06-03-2022 09:28 AM
    This article contains the Alarm Task Script for JPEG post to FTP every 30 minutes for Bosch IP encoders
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    100% helpful (2/2)
    ‎11-24-2023 11:58 AM
    This script will make your encoder to toggle relay 1 only when IVA rule #1 alarm is active.
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    ‎06-08-2022 07:56 AM
    The initial idea of the Project Assistant is nicely summarized in the video from this article
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    100% helpful (2/2)
    a month ago
    This is an example on how to integrate 3rd party devices/software to trigger an event to take place on the encoder. 
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    100% helpful (6/6)
    ‎09-17-2024 12:12 PM
    The BVMS Project Checklist is an Excel-based tool which makes it easier to design a BVMS system. This article describes how to use the project checklist. Pick the attachment you need, depending on the version of BVMS you have
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    100% helpful (1/1)
    ‎05-17-2023 09:10 AM
    Not all Cisco PoE+ switches are able to power up the UHO-PoE-10 or VSP-UHO-PoE-10 outdoor housing (F.01U.300.502, F.01U.332.052). Bosch has introduced the UHO-PoE-10 in 2014 following the IEEE802.3-2009 standards
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    ‎06-08-2022 08:10 AM
    Check this article and see what's new in Project Assistant version 1.4.0
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    100% helpful (2/2)
    ‎08-05-2021 04:52 PM
    With the VRM eXport Wizard 2.0 encrypted and unencrypted VRM recordings can be exported (VRM block export) from any video surveillance system based on Bosch Video Recording Manager (VRM) and exported recordings can be converted to mp4-files. Therefore, the VRM eXport Wizard 2.0 offers the following two options, compare also Figure 1: Export VRM recordings of cameras Convert already exported data to mp4-file
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    100% helpful (1/1)
    ‎09-20-2023 09:29 AM
    This article presents a consistent overview of the available BVMS articles on the Knowledge Base
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    100% helpful (2/2)
    ‎08-17-2022 04:59 PM
    The VRM eXport wizard is a tool that allows you to export video directly from the VRM. This article describes how to use the VRM eXport Wizard. BVMS 10 comes with the VRM eXport Wizard 1.20.0016.
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    100% helpful (1/1)
    ‎06-14-2022 04:55 PM
    Follow this article and find out how to store a snapshot of all cameras automatically from the Operator Client
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    100% helpful (1/1)
    ‎10-26-2022 12:41 PM
    The firewall configuration dialog is a fixed step in the setup process and will allow automatic configuration of all required firewall settings to run BVMS.
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    ‎03-01-2024 10:54 AM
    In order to quickly offer a technical solution or to provide a professional advice for the next analysis steps, the technical support specialists need to get some general and basic information. Ticket content should always be in English and provided in a well summarized and structured way in order to be able to provide a quick and appropriate feedback. Not following the guideline will impact the processing time of the ticket. Related Products: BVMS Operator Client Overview: This article describes the initial steps one can take for troubleshooting BVMS display issues (during live view or playback). It also summarizes what initial information and logs are needed for support in order to start the issue investigation.   General Information   SMA validity How to retrieve the Hardware ID for BVMS and check the Software Maintenance Agreement (SMA) status? BVMS stand alone or appliance Detailed problem description Check and eventually update the version of your Graphic Card driver. During BVMS system tests there were documented cases of display issues related with out of date Graphic card divers. ❗ It is important that the Graphic Card driver of the client is up to date. Find the supported version of the Graphic Card driver in the corresponding to your BVMS version Release Notes (https://downloadstore.boschsecurity.com), in the section Hardware drivers.   Symptom specific Information   Problem Description   Is the issue dependent on camera type/ FW? Are all the devices in the system affected? Is the issue existent for all BVMS Operator Clients in the system? Is the issue existent for hardware decoders, for camera Web Interface or other display Clients? Is the recording, the playback or are both affected?   Logging Information   BVMS ConfigCollector logs keeping the following conditions: From the machine that shows the issue VSDK logging – please follow the steps from the article: How to collect Video SDK log files  VRM logs (in case VRM runs on the same machine like the BVMS MS, then BVMS ConfigCollector logs from the server) for VRM version 3.82 and onwards use VRM Monitor. The following articles will help you out:   How to access VRM monitor from BVMS Configuration Client? How to collect VRM logs with VRM Monitor (v3.82/ v3.83)? Screenshot of the Dashboard of the VRM for VRM version till 3.81 - contact support to receive BVIP Log collector tool and use it to collect VRM logs Movie showing the display artefacts can be helpful
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    100% helpful (2/2)
    ‎05-17-2023 04:53 PM
    RAID 5 provides basic fault tolerance with good performance, but it cannot protect against multiple drive failures. RAID 5 with a hot spare improves fault tolerance by automatically replacing failed drives, but it still has the same limitation regarding multiple drive failures. RAID 6 offers a higher level of fault tolerance by using double parity, allowing for the simultaneous failure of up to two drives without data loss. However, it has higher write overhead and requires more drives for implementation compared to RAID 5.
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