Security: Video

Keep an eye on your customers’ sites, and verify on-demand if the site is clear before the personnel enters.

This behavior was fixed with the version 2.0.6 of Alarm Management Diagnosis module. In case the "Service Usage (Latest)" > "Service Usage Details" does not provide results, the browser cache needs to be cleared or a private browser window needs to be used.

Alarm Management has a split user management. The users are created in Alarm Management related to what they are allowed to access in the system.

Have a look in the Knowledge Base and find out the steps to remove a camera from the CBS account!

This article explains step by step how to export an Alarm Clip and Cloud Recording from Alarm Management to the local PC.

Find out from this article how you can get customized audio files to be used in the "play audio" action from Bosch Alarm Management

Find out from this article where you can find the sample audio files for the cameras added in the Alarm Management for the "Play audio on device" Action.

Depending on the 3rd party cameras’ capabilities, there are different ways of adding cameras to Bosch Alarm Management.

Follow the steps from this article to add a Bosch IP camera to the Alarm Management.

AI Alarm Verification is applicable to Bosch Remote Portal cameras and 3rd party cameras**, for sites in Alarm Management which support alarm clip upload. 

Bosch Alarm Management allows event-based and continuous cloud recording of connected cameras.

Remote VCA configuration through the camera's device page (website) now can be performed with Bosch Configuration Manager version 7.60 and later.

Do you want to know what was changed in the new Alarm Management version? Check this article and find out how and where you can see the new features

When smoke or fire is been detected, AVIOTEC will sent a Smoke/Fire event to the Alarm Management and at the same time trigger it’s output.  Using this output status, we are able to trigger the Alarm Management.

In this article, we will address the difference between Cloud Storage & Event alarm clip and what the customer is entitled to base on the licenses he had purchased.

In this article it is explained in a step-by-step guide how to activate the needed services in Remote Portal to be able to connect the cameras to Bosch Alarm Management.

This article contains all the steps to set up a Video Verification service (triggered by intrusion panel) in Bosch Alarm Management.

This attached document describes how Bosch Building Technologies handles the life-cycle of the BVMS, BIS, AMS, and APE, and in which state a specific release can reside.

This document contains information on what situations might happen if no alarm events from a Live Intervention, Video Verification or Virtual Assistant services appear in the Alarm Management Operator Interface and how to advise.

The Smart Notification service lets your end-customer easily keep track of business operations. Detection, notification and storage of events like warehouse access, POS transactions or goods delivery enable efficient monitoring and resolution of critical events for the business owner. Please follow below steps to set up a Smart Notification service.