Bosch Building Technologies

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    ‎09-26-2024 08:23 AM
    ‘Display stamping’ submenu has been moved from the General menu to the Camera menu.
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    ‎10-24-2022 02:44 PM
    This article explain what is the meaning of each button on the KBD Universal XF.
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    ‎02-08-2024 09:34 AM
    "An unexpcted error occured. Press F5 to go back to the operation mode selection page and retry. If the issue persist, contact technical support." Windows Server 2022, which is running on these machines is trying to contact their server, which in some cases (still being investigated why) is failing.  
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    ‎04-07-2023 01:18 PM
    This FAQ article explains whether it is possible to activate and use Alarm Out 1 or 2 via DIVAR Mobile Viewer App. One of the tests performed by Central Technical Support Team was on a DIVAR Hybrid 5000 with 6 outputs and they have used the latest firmware versions on DIVAR and cameras, so make sure you do the same.
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    ‎02-09-2023 10:55 AM
    In some cases the IVA tasks can get lost after firmware update, but you can avoid this by copying the IVA configuration. There are 2 ways. In both ways it's not guaranteed that all task shall work afterwards since new firmware version can contain a new IVA version with new features.
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    ‎06-14-2024 01:56 PM
    Find out what can you do when in large parts of the zoom range, the MIC IP starlight 7100i camera simply does not focus; this is the same for manual PTZ and pre-sets.
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    ‎01-17-2023 02:11 PM
    This article provides an answer to the question: Can I restrict the live view or playback in VSC for certain cameras added in DIVAR hybrid 5000? Yes, you can restrict the live view or playback for certain cameras added in DIVAR hybrid 5000 for an user who is using Video Security App.
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    ‎08-28-2023 08:38 AM
    This article give you hints on what you can do if you are not able to see the expansions of your DSA E2800 in the Hardware tab and you see the controller only.
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    ‎11-08-2024 10:35 AM
    This article explains how to enable the blurring feature on the DINION 7100i IR camera. Available with firmware version 9.10.0192 or later, blurring can be activated through the camera’s configuration settings.
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    ‎07-26-2023 01:15 PM
    At some point, the Central Technical Support team could ask you to provide them with a Configuration Manager table view export, for further investigation of your devices, such as a full overview of the installed cameras or with the cameras with a specific problem. This article will help you to learn how to do this export.
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    ‎07-21-2023 11:02 AM
    Find out from this article what to do when the Decoder VJD-7513 with FW 10.31.0005 is displayed in BVMS but: First monitor connected on HDMI to HDMI on monitor shows images. Second monitor connected via a USB-C-to-DP cable to the DP port on the monitor shows no output on the second monitor.
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    ‎06-08-2023 09:32 AM
    This article shows where  to check how many blocks cameras can be used in VRM.
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    ‎09-26-2024 09:43 AM
    This article explains why am I unable to see the Quad view option in the Live web GUI of FLEXIDOME panoramic 5100i IR camera.
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    ‎08-31-2022 03:24 PM
    Find out from this article what does mean the sand clock (hourglass) symbol showed in the Operator Client Logical tree
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    ‎09-30-2022 05:01 PM
    Follow this step-by-step guide and learn how you can ground the parapet mount for Bosch IP cameras & POE Midspan
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    ‎12-21-2023 04:35 PM
    Check this article and find the difference between unmanaged sites and subsystems (BVMS)
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    ‎05-31-2024 03:38 PM
    This article explains the most common way of gathering logs from a SONY camera.
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    ‎08-30-2022 12:43 PM
    This article explains what to do if there is an unexpected shut down (e.g. instant power cut) and you have to apply the BVMS licenses again on your unit
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    ‎09-26-2024 12:56 PM
    It is advised to use Bosch tools like the Configuration Manager to configure the camera, that does not allow for issues like XSS
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    ‎09-26-2023 10:01 AM
    This article shows available actions in Bosch Alarm Management and provides a step by step instruction to configure these actions.
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