Security: Video

This article explains where you can find the Camera Trainer for FLEXIDOME IP STARLIGHT 8000i camera and what settings are needed for CT to be displayed in Config Manager 

All multitenant cloud instance migrate to under SingleKey ID (SKID) access management. This means: - One single email/password for login all integrated applications - One digital id for your users - All existed email migrate under single Key id - If you have same email address for system users and company user, it will migrate as system user

Starting with firmware 6.51.0026, clearing passwords was changed to only reset service user level password.

This articles explains what  is Essential Video Analytics and also recommends when to use it. Essential Video Analytics allows you to record all of the object information and change the rules even after the fact for fully configurable forensic search.  

Importing a foreign configuration should recover a RAID configuration (in case the RAID is not corrupt) This option must be performed before creating a new VHD. This option may restore all of the video and data on the drives.

At startup, a black screen is showing up and it is impossible to boot into the BIOS or attempt a reset by pressing the F7 key. How to fix this?

This article explains steb by step how to create the VCA fields for multiple presets in Configuration Manager.

Follow the steps from this article and learn how you can create RAID 1 on your unit.

If the Host Type was set to other value than “Factory Default” for DSA E2800 and you want to integrate it with BVMS, the targets will most likely not be scannable and there will be no recordings at all.

Japanese characters in file names are displayed as garbled text after you decompress a .zip file in Windows 7 or in Windows Server 2008 R2.

HD Decoders are not downgrade-able lower than the factory default version. All Video Management Systems should not have issues with newer Firmware. All their implemented functions should work.

An object moving or a low/ higher contrast scene can throw off the autofocus option, resulting in a soft focus or even not focus at all. Using manual focus is an obvious solution, but manual focus isn’t exactly easy to get sharp images. Manual focus requires a bit of know-how and some practice to get right. If you would like to improve the performance and get a sharp image, please see below how you can manually adjust the focus ring on a Dinion Thermal camera.

This article is a step-by-step guide regarding how to factory default the FLEXIDOME IP starlight 8000i with the reset button (Hard reset)?

This article explains step-by-step how to add and keep the purchased licenses in my Remote Portal account. Upon purchasing licensing, an email from Bosch provides the needed codes.

Due to the product design, the configuration of the NIR-50850-MRP (IP IR Illuminator 5000 MRP) is done only in the web browser. Also, this article contains a short explanation about how to setup the NIR-50850-MRP (IP IR Illuminator 5000 MRP).

This article explains what to do with missing metadata in Milestone XProtect.

We would kindly ask you to upgrade Configuration Manager to version 7.62 or above. In version 7.62, several VCA issues are fixed.

Check the sample script from this article. It is not a working script, that can be used directly. Follow the instructions in comments of the script to tailor it for your use.  

Note that this procedure applies only from VRM version 3.10 onwards.

Find out from this article if it is a cause for concern if the temperature of FLEXIDOME IP 5000i IR (NDI-5503-AL) is higher than other cameras.