Security: Video

This article explores whether BVMS licenses can be transferred from version 8.0 on DIP 7000 R1 to DIP 7000 R2 for version 9.0.

This article explains how to set up a custom tour for Bosch cameras and finally making the custom tour accessible in the BVMS Operator Client.

This issue typically arises when you have installed an incorrect version of BVMS.

You can export any single favorites item, folder or the complete favorites tree. You can then share the exported file or files with other users or upload it on your workstations.

It is not recommended to use a bridged NIC configuration for ONVIF cameras integrated in the VSG Server with BVMS.

When an operator client is connected to an older version (than itself) of the (Enterprise) Management Server, it will run in compatibility mode. 1. An operator client cannot connect to a newer (Enterprise) Management Server: the Operator Client needs be of a higher version than the (Enterprise) Management Server. 2. The compatibility in an Enterprise system is determined by the version of the Management Server of the Subsystem and the Operator Client. In production systems it is not recommended to use versions which are released more than two years apart.

This article explains what to do when ‘Authentication failed’ message appears in VSC 3.7.0.817 for CPP4 cameras: To resolve this issue, upgrade the Video Security Client to version 3.7.1.840. According to the Release Notes (page 2), this version fixes the authentication failure with legacy cameras (CPP4) . 

This article explains how to control access to restricted video in the BVMS Operator Client. Only users with the correct permissions can view restricted content, and access is managed via standard user groups on the Management Server.

Learn how to customize the BVMS Operator Client to display more than 4 cameras by adjusting the maximum rows of image panes in the User Interface settings within the BVMS Configuration Client.

When the VSG IP address needs to be changed, the old recordings will not be available

This is how every VRM behaves when it is accessed in a web Browser. This is happening because there is no https certificate loaded on the VRM and you can't even create a self-signed certificate for HTTPS access like for cameras. You need to click on "Advanced" and then on the link bellow. So, this is the way it is intended to work.

This article is a step-by-step guide about how to connect the Project Assistant App to a camera via USB-C WLAN Dongle. 

The pop-up dialog window message: "Setup has detected a pending restart.  Please reboot the system and rerun the installation"  appears when attempting to run the valid BVMS windows installer package.

This article is a step-by-step guide about how to access the direct link to cloud recording web interface from Video Security App (VSC).

The modern and easy to use Bosch Video Security Client, version 3.1 comes along with new features. Check this article!

This article explain what to do if "The connection is not secure. Secure connection failed" message occurs in Configuration Manager.

Certificates play a crucial role in enhancing the security, authenticity, and integrity of the operations performed by Bosch Configuration Manager, making them a necessary component in modern networked environments.

There is a help banner in the app explaining about this function and how you can use it. For the camera part, users would need to check the respective HW and FW manuals. Depending on the camera model, the speakers may be included in the housing or could be connected through wires.

This article presents what's new in Video Security 3.7 for Windows, Android and iOS.

Are you searching for a specific Firmware/Software version and unsure of what to expect when contacting Central Technical Support? The below information might clarify things for you when you get in contact with Central Technical Support team: The Central Technical Support team will need to: Identify your company and product to open a ticket for your request. Verify if the requested FW/SW version is publicly available or not. If publicly available, they will provide you with the download link for the SW/FW version (e.g.  Download Store or Product Catalogue) If NOT publicly available then, the Central Technical Support team will internally check and depending on the SW/FW version an approval must be requested. The request can be approved or rejected by internal Bosch department. In both cases, you will be informed. Depending on the requested older/special FW/SW versions that are not available on our Download Store website, the following steps could be taken: Central Technical Support will provide you with the "Legacy SW/FW Request Form". You will be required to sign and fill in the "Legacy SW/FW Request Form" with all necessary details and return it to Central Technical Support. The Central Technical Support team will verify whether the form is filled in and signed with all the required details. All information provided on the form must be approved by internal Bosch department before the requested FW/SW version is provided. If the form is filled in as required and approved, then the Central Technical Support team will provide you the link from where the requested SW/FW version can be downloaded. Note: The download link has a limited availability, and this will be communicated to you in advance by the Central Technical Support team. To ensure that your Bosch IP video system is always operating at its best, explore the the Bosch IP Video Firmware Info Brief to find out the latest firmware updates. Please be aware that the Info brief hyperlink is subject to change. To access the latest version, please visit the Download Store, navigate to the Firmware tab, and select Cameras & Encoders. Remember that providing accurate and detailed information can significantly speed up the troubleshooting process and help Bosch Security Systems Central Technical Support team provide you with the best possible assistance.   More information about the Central Technical Support team and other Bosch Video policies, can be found here: Bosch VIDEO Security Systems request and Central Technical Support Team.