Bosch Building Technologies

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    ‎08-17-2022 03:41 PM
    The modern and easy to use Bosch Video Security Client version 3.2 provides you new features. Check out this article and find what's new!
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    ‎11-24-2023 01:28 PM
    Find out from this article if there are restrictions of VRM Configuration utility pre-installed on DLA
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    ‎06-08-2022 07:56 AM
    The initial idea of the Project Assistant is nicely summarized in the video from this article
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    100% helpful (6/6)
    ‎09-25-2023 03:55 PM
    The BVMS Project Checklist is an Excel-based tool which makes it easier to design a BVMS system. This article describes how to use the project checklist. Pick the attachment you need, depending on the version of BVMS you have
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    ‎06-08-2022 08:10 AM
    Check this article and see what's new in Project Assistant version 1.4.0
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    100% helpful (1/1)
    ‎08-05-2021 04:52 PM
    With the VRM eXport Wizard 2.0 encrypted and unencrypted VRM recordings can be exported (VRM block export) from any video surveillance system based on Bosch Video Recording Manager (VRM) and exported recordings can be converted to mp4-files. Therefore, the VRM eXport Wizard 2.0 offers the following two options, compare also Figure 1: Export VRM recordings of cameras Convert already exported data to mp4-file
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    100% helpful (1/1)
    ‎08-17-2022 04:59 PM
    The VRM eXport wizard is a tool that allows you to export video directly from the VRM. This article describes how to use the VRM eXport Wizard. BVMS 10 comes with the VRM eXport Wizard 1.20.0016.
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    100% helpful (1/1)
    ‎08-12-2022 02:19 PM
    You can set-up your own webserver and host customer JPEG images yourself. You can find a warehouse example in this article, fully based on JPEG based static images.
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    100% helpful (1/1)
    ‎06-14-2022 04:55 PM
    Follow this article and find out how to store a snapshot of all cameras automatically from the Operator Client
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    100% helpful (1/1)
    ‎10-26-2022 12:41 PM
    The firewall configuration dialog is a fixed step in the setup process and will allow automatic configuration of all required firewall settings to run BVMS.
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    ‎03-01-2024 10:54 AM
    In order to quickly offer a technical solution or to provide a professional advice for the next analysis steps, the technical support specialists need to get some general and basic information. Ticket content should always be in English and provided in a well summarized and structured way in order to be able to provide a quick and appropriate feedback. Not following the guideline will impact the processing time of the ticket. Related Products: BVMS Operator Client Overview: This article describes the initial steps one can take for troubleshooting BVMS display issues (during live view or playback). It also summarizes what initial information and logs are needed for support in order to start the issue investigation.   General Information   SMA validity How to retrieve the Hardware ID for BVMS and check the Software Maintenance Agreement (SMA) status? BVMS stand alone or appliance Detailed problem description Check and eventually update the version of your Graphic Card driver. During BVMS system tests there were documented cases of display issues related with out of date Graphic card divers. ❗ It is important that the Graphic Card driver of the client is up to date. Find the supported version of the Graphic Card driver in the corresponding to your BVMS version Release Notes (https://downloadstore.boschsecurity.com), in the section Hardware drivers.   Symptom specific Information   Problem Description   Is the issue dependent on camera type/ FW? Are all the devices in the system affected? Is the issue existent for all BVMS Operator Clients in the system? Is the issue existent for hardware decoders, for camera Web Interface or other display Clients? Is the recording, the playback or are both affected?   Logging Information   BVMS ConfigCollector logs keeping the following conditions: From the machine that shows the issue VSDK logging – please follow the steps from the article: How to collect Video SDK log files  VRM logs (in case VRM runs on the same machine like the BVMS MS, then BVMS ConfigCollector logs from the server) for VRM version 3.82 and onwards use VRM Monitor. The following articles will help you out:   How to access VRM monitor from BVMS Configuration Client? How to collect VRM logs with VRM Monitor (v3.82/ v3.83)? Screenshot of the Dashboard of the VRM for VRM version till 3.81 - contact support to receive BVIP Log collector tool and use it to collect VRM logs Movie showing the display artefacts can be helpful
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    100% helpful (3/3)
    3 weeks ago
    This article describes how to configure a generic Microsoft Windows Server (2012 R2, 2016 or 2019) based server to serve as an iSCSI target for a Bosch video surveillance environment. SCSI (Small Computer System Interface) is most commonly used for the communication between computers and peripheral devices, such as hard drives. iSCSI enables devices to use SCSI over a network interface, therefore it makes a lot of sense for cameras to use iSCSI to record video. The camera is a small computer that needs a (network) connection to a "hard drive" to store video footage. In other systems this job is performed by the network video recorder (NVR).
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    ‎08-28-2023 08:55 AM
    This article contains documents attached which describes the installation package for BVMS. Operating system support of the specific BVMS version is listed in the BVMS release notes.
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    ‎07-28-2021 11:21 AM
    The attached manual provides information for Mobile Video Service (MVS) within Bosch Video Management System. You can find:  - how to configure the router and Internet Information Service (IIS) - how to add MVS to BVMS - user guide - some troubleshooting tips   This document can also be found online here.
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    ‎04-22-2024 04:54 PM
    This article describes the different components that Bosch Video Management System offers to to establish a connection between Bosch Video Management System and a 3rd party management system. This description helps you in writing your own commands for controlling Bosch VMS from inside your management system.   
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    100% helpful (1/1)
    ‎11-24-2022 11:27 AM
     This article shows the keyboard shortcuts that can be used by operators when operating the BVMS system. 
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    100% helpful (1/1)
    ‎02-23-2024 09:41 AM
    This article will provide a basic explanation and simple examples of the interfacing (scripting, calling functions by external applications) functionality in Bosch Video Management System.
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    100% helpful (4/4)
    ‎08-28-2023 08:52 AM
    Check this article and have a look at the attached documents which describe the settings you must perform after having installed BIS and BVMS on the different computers.
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    100% helpful (4/4)
    ‎05-16-2023 04:37 PM
    In many cases a minimum and maximum retention time needs to be defined in a video surveillance systems due to legal requirements. While the minimum retention time defines the time period for how long video recordings need to be stored, the maximum retention time defines after which period of time the recordings have to be deleted. Thus, the minimum retention time is going to influence the amount of storage needed. The higher the minimum retention time the more storage space is required.
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    ‎06-08-2021 09:23 AM
    In order to quickly offer a technical solution or to provide a professional advice for the next analysis steps, the technical support specialists need to get some general and basic information. Ticket content should always be in English and provided in a well summarized and structured way in order to be able to provide a quick and appropriate feedback. Not following the guideline will impact the processing time of the ticket.
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