Security: Video

This article explains how to connect an INTEOX camera to the S&ST ecosystem using Configuration Manager (7.20 and later).

There is an issue with VRM versions lower than 4.0 where the retention time for recordings from VSG instances is set incorrectly. There are a few things that usually cause the recording mode to be set incorrectly. Find out more details from this article!

When accessing the Operator Client from the Kiosk mode, the camera streams displayed on the cameos show a view that does not match the view from Operator Client running from desktop (Under the BVRAdmin account) or Remote Desktop.

This article presents what should we check first if Channel 5 & 6 of DSA E2800 are showing as disconnected: Verify if the expansion slots are connected correctly (page 21) Afterwards, wait a few minutes until they load up, and only then start the DSA S2800. Now, you can check in the Configuration Manager to see if the IP addresses need to be changed. Once you verify that they are correct, you can add the Device in Configuration Client.

If you are trying to connect your device to the Remote Portal and it says that server is unreachable, please check the firewall blocks and whether certain ports are not blocked.

Does the video stream (from camera to client) remain only on the LAN? Or, does the video stream need to first process 'through' the cloud?

Camera Counter Reports are available on Bosch IP cameras capable of Essential Video Analytics or Intelligent Video Analytics, which are connected directly to the Remote Portal.

This article presents what symptoms appear in BVMS Operator Client if Time synchronization is wrongly set. Also provides some recommendations about what to do to avoid this symptoms. 

This articles explains what does the User Name column indicate in the BVMS Operator Client LogBook.

Starting on September 30th 2021, Dropbox™ has changed to short-lived access tokens, which expire after four hours. 

To change the camera name in Remote Portal, you need to change the camera's Device name and then re-register the camera to Remote Portal.

What should you do if you tried to drag an drop the device to the cameo window from BVMS Operator Client and instead having the video, it displays the logical tree?

The "storage state failure" alarm doesn't always mean a recording error unless there is a gap at the time of the error for that camera that reported it. It is an error of the iSCSI protocol; it means that when the camera releases the connection for a certain block it has not received a response back from the iSCSI target in a certain time.

Find out from this article what can you do if the Windows product key cannot be activated on your DIVAR IP and if this message was displayed: "This key didn't work, please check it and try again, or try a different key."

The Project Assistant offers two ways of importing existing project data Importing a .bpassist file or importing from a tab-separated text file

To guarantee high quality imaging through the entire range of products, Bosch Security Systems uses a Common Product Platform (CPP).

This article explains where to find the Serial-No. of a system. The BOSCH sticker is most important.  For registration and NetApp case creation of the DSA E2700 and the DSA E2800 units only the NetApp S/N of the Controller base unit is relevant. 

This is a living document and the list will be constantly updated. Details can also be found in the BOSCH Product catalogue:

This article presents what parameters to set in BVMS on a new Stream Quality profile.

This article provides an answer if the  an OS upgrade to Win2016 can be performed on old DIP 3000, DIP 6000 or 7000 R1.