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    Security: Video

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    100% helpful (1/1)
    ‎04-05-2021 04:49 PM
    This article explains how to find and calculate the specific size of BVMS logs on your server when the log starts to overwrite your own data.
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    100% helpful (1/1)
    ‎10-26-2021 12:27 PM
    PTZ camera (Autodome IP starlight) doesn't move in Pan or Tilt direction. This is a basic troubleshooting guide that will help you to fix this issue.
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    ‎04-05-2021 04:01 PM
    Currently, most of the cameras are using profiles that are wrong created or profiles that actually belong to legacy cameras like the "excellent" profile. Therefore, the bitrates to the storage could be exceeded and probably will exceed during match when lot of motion is created. This article is focused on a method of creating a new profile with own parameters and make this new profile active.
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    ‎04-05-2021 04:31 PM
    This article describes how can you check the status of your Software Maintenance Agreement (SMA) for Bosch Video Management System (BVMS)
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    ‎04-05-2021 04:08 PM
    This article describes how can you disable password Policy for Cameras/ Encoders and provide compatibility with older/ 3rd party systems.
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    ‎08-18-2021 09:09 AM
    This article describes how a Tattile camera can be connected to BVMS. We recommend keeping the Tattile camera documentation and BVMS configuration manual at hand to fine tune the system configuration to the specific needs of your project   Configuration: This article helps you to configure three aspects: Match list configuration: the Tattile cameras can load a license plate match list from an FTP server. This article describes how you can enable an FTP server on the BVMS management server and use this as a source of the license plate match list. Camera configuration: the Tattile camera itself requires specific settings before it can be added to BVMS. BVMS Configuration: adding the Tattile camera to BVMS.   Check list configuration Tattile cameras can have up to two check lists: A and B. This article helps you to configure check list A based on an FTP server running on the BVMS management server. The article is written based on Windows Server 2019 but can also be used Windows Server 2016 and Windows Server 2012 R2 as they look and feel similar.   Step-by-step guide   1. Setting up an FTP server on the BVMS management server Open the Internet Information Services Manager and add an FTP site to the local server. You can give the FTP site an arbitrary name. The physical path needs to be accessible for a user with both read and write access on the file system as well as via the FTP site. The FTP site should not be configured with SSL. The other settings can be adjusted based on the security-level of the installation. The security-level can be increased by applying, for example, IP filtering on the FTP site or in the Windows Firewall. This way, only configured cameras can access the FTP site. The FTP site uses Basic authentication. This means that the FTP authentication uses the Windows authentication mechanisms in the background. Users (cameras) should only have read access on the FTP site. This prevents unauthorized modifications of the match list. Use the computer manager to create a special user, for example, "ftp_user". This user should have read and write access on the FTP site folder and on the file system.   Create a file in the FTP site, for example, BlackList.txt using Notepad. Save the file using UTF8 encoding: The contents of the file should match the following format: License plate; Country;Comments Please be aware that the Country identifier always consists of three letters. ### can be used as a wildcard and represents all countries AB134HK;ITA; Test BS46588;###; Substitute car RS054HG;ITA; President’s car   Test if you can open the file using your favorite browser by entering the FTP address:  ftp://ftpuser:password@x.x.x.x:21/ BlackList.txt. The username and password dialogue should not pop-up and you should have direct access to the content of the BlackList.txt file.   1.1. Synchronizing the check list in the camera with the FTP server Plate Reader => Check List => Check List A You should enable check list A and configure the List Location as FTP. The FTP IP should match the location of the IP address from the BVMS management server. The File Name should match the name of the file storing the check list. When you click Reload List, the List Loaded message should appear, including the number of license plates you have put on the list. Multiple cameras can point to the same check list. The checklist can also be generated by an external application that writes the file considering the required format. 1.2. Configure match list management from BVMS Operator Client BVMS operators can manage the check list from the BVMS Operator Client. The user account the operator uses to login to Windows needs to have read and write access to the file that the FTP server hosts. You can achieve this by creating a new shared folder or by using the existing (hidden) shared folder. In the example below we use an existing (hidden) share folder: c$. Use the BVMS configuration client to open the resource manager. Add a new resource, in our case, an external application. The external application launched notepad.exe and points to the location of the check list using an argument.   Add the external application to the BVMS logical tree. This way operators can access it when they want to adjust the check list. Of course you can also put the external application in a folder.   2. Camera configuration The Tattile camera can handle one admin connection simultaneously. As a result, you can add one camera to one BVMS system.   2.1. Add user System => HTTP Users Change the default usernames and passwords or add an additional admin user that BVMS can use to login to the camera.   2.2. Configure communication protocol System => Protocols => VRC BVMS communicates with the Tattile cameras using a secured protocol (VRCS). Configure the VRC server settings as indicated in the image below. System => Network Configure the IP address from the BVMS management server in the Static hosts section. The Names must state BvmsLpr_Server (case sensitive). If the Names does not match BvmsLpr_Server, in this dialog or in the events / action settings, the BVMS management server will not receive events from the Tattile camera.   2.3 Configure event and action settings Plate Reader => Events Actions The Tattile camera has several events and actions. We use two events: Ocr Read and Match On List A. Configure the Template Message for these events by clicking on the image.   You should configure both events in the same way using the example below. The  Server name/IP  must state  BvmsLpr_Server . The Text Value should state: %EVENT_DESC%PLATE_STRING%PLATE_COUNTRY%SN%UTC_DATE%UTC_TIME   Apply the changes. Plate Reader => Events Actions => Template Configuration (Config, bottom of the page) Additionally, you need to upload a template message. Click the  Upload Page  and load the file   C:\ProgramFiles\Bosch\VMS\Appdata\LPR_Event_Template.txt  on systems where the BVMS configuration client is installed.   2.4. Configure separator plate Optionally you can configure a separator plate for specific countries. This determines how the detected license plates are written into the BVMS logbook. The camera user manual contains more information.   3. BVMS configuration The BVMS configuration manual also describes how to add LPR devices to the BVMS configuration.   3.1. Add LPR camera Add an LPR device by right clicking on the LPR devices node.   3.2. Add video (RTSP) camera Some Tattile cameras also have a video output (Not possible for the basic family). You can add these cameras to the Video Streaming Gateway (VSG) configuration as an RSTP camera. Use the   rstp://x.x.x.x   without authentication to load the video stream into BVMS.   3.3. Configure LPR events You can use the Events and Alarms tab in the BVMS configuration client to configure the events and alarms. BVMS receives License plate detected (Ocr read) and License plate identified (Match On List A) from the camera. We recommend to configure an alarm on the License plate identified event and store the License plate detected event in the BVMS logbook.   3.4. Allow only users in the "Admin" group to manage license plates Some user groups might not be allowed to edit the check list. You can remove the rights by de-selecting the node in the logical tree on the User groups tab in the BVMS configuration client.   4 Operation Alarms from the camera are processed using the normal BVMS alarm management. The check list can be easily edited by an operator by dragging and dropping the Manage License Plates application into an image pane, editing the file, and saving it (either by CTRL+S or by clicking File / Save).   4.1 Alarm Handling If the License plate identified or License plated detected events are configured to trigger alarms, the following information will be displayed in an alarm: The standard BVMS alarm information as timestamp, event type, alarm title, triggering device, etc. The license plate itself The country identified (DEU for Germany, etc.)   4.2 Investigation / Reporting With the LPR events License plate identified and License plate detected stored in the BVMS logbook, it is possible to solve use cases as "When did a car enter and leave the premises". Open the logbook search in the Operator Client, define a search filter for the License Plate detected or License Plate identified event and run the search, if you want to get an overview of all detected plates. If you look for a specific number plate, you can additionally enter the license plate in the Text Data field. The results are listed below and can be exported using the Save results button.
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    ‎04-05-2021 04:10 PM
    Exporting video with Video Analytics meta data is very useful in the process of optimization of Video Content Analytics performance. One could configure VA, record particular scene and then replay this scene over and over again using different VA configurations. Moreover the video could be exported and replayed multiple times with different VA configuration settings. This article describes the different possibilities - BVMS Operator Client and BVMS Viewer, VRM eXpport Wizard, Web Interface of a Bosch Camera. The choice of the tool depends on the way the camera and recording are managed. 
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    ‎11-02-2021 07:20 PM
    In order to start to analyze and optimize Video Analytics settings for particular customer set up, we need initial information and export of example video. This article describes the absolute minimum information we need in order to start analyzing and optimizing Video Analytics performance. Video Analytics (VA) task performance optimization Please provide the following details:   Symptom specific Information   Problem Description   Describe the expected result from the VA task. It is important to get detailed information of the results VA should provide. Define what is the customer’s priority: High sensitivity - miss as few true alarms as possible, but increases the likelihood of more false alarms! High precision – have less false alarms, but accept the risk to miss true alarm! Using VA is always based on balancing between sensitivity and precision. It is not always possible to get high sensitivity and high precision at the same time.   Provide an export of recorded video that should contain: Meta data: for basic understanding of meta data, please read the latest Software Manual Video Content Analytics for instructions about doing a video export with meta data, please read the article: How to export video including meta data (Export video including Video Analytics meta data).   Couple of examples of false alarms (in case false alarms are the issue) Provide the number of false alarms per time span (per day, per week, etc.) What would be acceptable as a number of false alarms per time span   Couple of   examples of situation that should have caused alarm, but VA did not generate the alarm as expected. In this case please provide the time stamp of the event and short description   Screenshot from the Camera Calibration Verification page - only in case calibration is needed for the particular VA functionality  access the Calibration Verification page of the camera (via the Configuration Manager or Web Interface)  provide screenshot from the verification of each parameter used for camera calibration     Note:  For more information on Camera Calibration and Calibration Verification, please check: How To calibrate camera for Video Analytics?
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    ‎08-05-2021 05:29 PM
    Similar to VRM eXport Wizard 2.0,  encrypted and unencrypted VRM recordings can be exported (VRM block export) from any video surveillance system based on Bosch Video Recording Manager (VRM) and exported recordings can be converted to mp4-files.    VRM eXport Wizard 2.10 introduces a new look and feel of the graphical user interface and some UX changes. In general, the VRM eXport wizard is a software tool that allows you to export video directly from the VRM and to convert exported video data to mp4. You can find the VRM eXport wizard setup file in the VRM Master Installer or in the bonus directory of the BVMS zip file. Exports made with the VRM eXport Wizard 2.10 can be open in BVMS (Viewer) 9.0 or newer. In this document we describe how to use the VRM eXport Wizard for either export of video data and conversion of the exorted video data to mp4. With the VRM eXport Wizard 2.10 encrypted and unencrypted VRM recordings can be exported (VRM block export) from any video surveillance system based on Bosch Video Recording Manager (VRM) and exported recordings can be converted to mp4-files. Therefore, the VRM eXport Wizard 2.10 offers - similiar to the previous version - the following two options, compare also Figure 1: Export Video Recording Manger recordings of cameras Convert already exported data to MP4 files
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    100% helpful (1/1)
    ‎11-18-2021 04:35 PM
    This is an example on how to integrate 3rd party devices/software to trigger an event to take place on the encoder. 
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    100% helpful (5/5)
    ‎07-28-2021 01:29 PM
    The BVMS Project Checklist is an Excel-based tool which makes it easier to design a BVMS system. This article describes how to use the project checklist. Pick the attachment you need, depending on the version of BVMS you have
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    ‎09-06-2021 02:19 PM
    Not all Cisco PoE+ switches are able to power up the UHO-PoE-10 or VSP-UHO-PoE-10 outdoor housing (F.01U.300.502, F.01U.332.052). Bosch has introduced the UHO-PoE-10 in 2014 following the IEEE802.3-2009 standards Cisco claims that the Bosch UHO-PoE-10 at startup for a short moment (around 1 micro second) exceeds maximum current peek allowed by the updated IEEE 802.3-2015 standard, allowing the PSE (Power Source Equipment) to withdraw the power as a protective measure. Due to analogue overcurrent protector components in the Cisco switch it can happen that tolerances may cause variety in behavior over different Cisco switches, even when the same model and setups are used. Currently this behavior is only known on some Cisco models. (reports were seen on C2960X, C3560CX and recently C9200.)  
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    100% helpful (1/1)
    ‎08-05-2021 04:52 PM
    With the VRM eXport Wizard 2.0 encrypted and unencrypted VRM recordings can be exported (VRM block export) from any video surveillance system based on Bosch Video Recording Manager (VRM) and exported recordings can be converted to mp4-files. Therefore, the VRM eXport Wizard 2.0 offers the following two options, compare also Figure 1: Export VRM recordings of cameras Convert already exported data to mp4-file
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    ‎08-05-2021 04:54 PM
    Question Dear Bosch, you have so many nice articles related to BVMS on the knowledge base( 😉 ). I would really like to have a consistent overview of the available information. Answer Sure! Status Article Description   Bosch Visio Design Icons Set of Visio Design icons for Bosch products. 2021-06 Updated BVMS - Device Compatibility This document describes how BVMS works with older and newer Bosch cameras.   BVMS - Single port connectivity  This document describes how the SSH functionality works.   BVMS - Configure time services  This document provides a guideline on how to configure time services.   BVMS - Merging VRM systems  This document describes how to merge two VRM systems into a single system.   BVMS - Operator quick guide This document serves as a quick guide for operators.   BVMS - Streamlining This document describes the streamlining concept.   BVMS - Configuring a Microsoft iSCSI target This document explains how a Microsoft iSCSI target can be configured. 2021-06 Updated BVMS - Deployment guide This document describes how a BVMS system can be deployed from the commandline. This is useful when using software deployment environments. 2021-06 Updated Virtualization - A concept explained This document explains virtualization. 2021-06 Updated BVMS - Upgrade guide Described the process on how to upgrade a system (checklist)   BVMS - BIS Connectivity Describes how to connect BVMS to BIS 2021-06 Updated BVMS - SDK help Provides instructions and examples on how to use the BVMS SDK   BVMS - Keyboard shortkeys Shows a (normal computer) keyboard and the shortkeys that are available for BVMS.   BVMS - OPC Server Describes the functionality available in the OPC server.   BVMS - Mobile Video Service Describes the Mobile Video Service conceptually.   BVMS - GDPR Description on how GDPR impacts BVMS.   BVMS - Network design guide First version composed together with ASA. Feedback welcome! 2021-06 Updated BVMS - System design guide Previously known as pre-sales guide.   BVMS - Policy based recording Describes the “cameras and recordings” tab, in addition to the product manuals. 2021-08 Updated BVMS - Blueprints Shows general BVMS system design blueprints.   BVMS - Activate demo license Describes how customer can generate and activate their own demo license. Includes link to the LIF file. 2021-06 Updated BVMS - AE Specification Architects and Engineering specification.   BVMS - Automatic login of Operator Client Describes the parameters which allow the operator client to automatically login.   BVMS - ONVIF Compatibility Lists the tested ONVIF devices.   BVMS - Configuring LDAP Explains how BVMS can be connected to a LDAP environment.   Safe software delivery Describes how customers can check the integrity of the installation zip files.   BVMS - Client installation package Describes how a reduced client installation package can be used. 2021-06 Updated BVMS - Decoding performance Shows the workstation performance   BVMS - Migrating SQL Database Describes how to migrate the SQL database to a different server. 2020-08 Updated BVMS - Securing the security systems Describes how to secure a BVMS system.   BVMS - ANPR by ISS Describes how to configure ISS SecureOS and BVMS to combine ANPR functionality.   BVMS - IEC62676-1 Describes how BVMS meets the requirements specified in IEC62676-1   BVMS Lite - Quick start guide Describes how BVMS Lite can be set-up.   How-to: Transition from Project Assistant to (B)VMS Have you ever wondered how to best transition from the Project Assistant to (B)VMS?   Software-defined video surveillance storage Describes the collaboration between HPE, SUSE and Bosch in modernizing video surveillance storage.   BVMS Person Identification - Data Protection Information The attached document aims to provide concerned parties, such as customers, users, operators or consultants, with an overview of data privacy and protection related features of BVMS Person Identification. 2021-06 Updated Software Service and Support Describes how software moves through the product lifecycle.   VRM eXport Wizard Describes how to use the VRM eXport wizard 2021-06 Updated BVMS Project checklist The BVMS Project Checklist is an Excel-based tool which makes it easier to design a BVMS system.   BVMS - Automated firewall configuration How does BVMS 10.0.1 (or newer) configure the firewall during the installation of the system?   BVMS - Store snapshot of all cameras My customers asks me to store the field of view of the cameras connected to BVMS. Is there an easy way to achieve this without opening every camera manually?   BVMS - Demonstrating (JPEG) cameras How can I use "virtual" cameras to demonstrate BVMS?   How to create CA signed certificates for cameras and distribute  Configure video authenticity / integrity using CA signed certificates   BVMS - Operator collaboration using Slack  Configure BVMS to integrate with Slack.   BVMS - Person Identification Camera Placement Guide  Describes best-practices on camera placement when using person identification.   BVMS - Tattile configuration  Describes how to configure Tattile (LPR) cameras and BVMS.
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    100% helpful (1/1)
    ‎08-26-2021 04:05 PM
    The firewall configuration dialog is a fixed step in the setup process and will allow automatic configuration of all required firewall settings to run BVMS. The applied rules and settings can be found in the readable command script file "C:\Program Files\Bosch\VMS\bin\FirewallConfig.cmd". The firewall rules that have been applied with the setup cannot be reverted and must be manually changed/removed if required.
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    100% helpful (1/1)
    ‎04-28-2021 02:25 PM
    Related Products: Configuration Manager 7.00 and above. This article shows how to use recorded video in Configuration Manager in order to calibrate a camera and to configure a task.  
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    ‎06-08-2021 09:16 AM
    In order to quickly offer a technical solution or to provide a professional advice for the next analysis steps, the technical support specialists need to get some general and basic information. Ticket content should always be in English and provided in a well summarized and structured way in order to be able to provide a quick and appropriate feedback. Not following the guideline will impact the processing time of the ticket. Related Products: BVMS Operator Client Overview: This article describes the initial steps one can take for   troubleshooting BVMS display   issues (during   live view   or   playback). It also summarizes what initial information and logs are needed for support in order to start the issue investigation.   General Information   SMA validity How to retrieve the Hardware ID for BVMS and check the Software Maintenance Agreement (SMA) status? BVMS stand alone or appliance Detailed problem description Check and eventually update the version of your Graphic Card driver. During BVMS system tests there were documented cases of display issues related with out of date Graphic card divers. ❗   It is important that the Graphic Card driver of the client is up to date. Find the supported version of the Graphic Card driver in the corresponding to your BVMS version Release Notes (https://downloadstore.boschsecurity.com), in the section Hardware drivers.   Symptom specific Information   Problem Description   Is the issue camera type / FW dependent? Are all the devices in the system affected? Is the issue existent for all BVMS Operator Clients in the system? Is the issue existent for hardware decoders, for camera Web Interface or other display Clients? Is the recording, the playback or are both affected?   Logging Information   BVMS ConfigCollector logs keeping the following conditions: From the machine that shows the issue VSDK logging – please follow the steps from the article: How to collect Video SDK log files  VRM logs (in case VRM runs on the same machine like the BVMS MS, then BVMS ConfigCollector logs from the server) for VRM version 3.82 and onwards use VRM Monitor.   The following articles will help you out:    How to access VRM monitor from BVMS Configuration Client? How to collect VRM logs with VRM Monitor (v3.82/ v3.83)? Screenshot of the Dashboard of the VRM for VRM version till 3.81 - contact support to receive BVIP Log collector tool and use it to collect VRM logs Movie showing the display artefacts can be helpful
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    100% helpful (2/2)
    ‎05-20-2021 10:09 AM
    Question   What is the difference between RAID 5, RAID 5 plus a Hot Spare and RAID 6?   Answer   The RAID combines two or more physical drives into a logical unit presented as a single hard drive to the operating system. There are currently six basic RAID levels: RAID 0, RAID 1, RAID 0+1, RAID 1+0, RAID 3, RAID 4, RAID 5 and RAID 6. The scope of this article is to provide basic information for the levels RAID 5 and RAID 6 and to compare them from point of view of performance and security.   Hot spare   is a drive that acts as a stand by drive in RAID 1, RAID 5 or RAID 6 volume. It is fully functional drive that contains no data and is not used during normal operation. If a drive from the volume fails, the controller reconstructs the data from the failed drive to the hot spare drive. A   RAID 5   array is designed to protect against the failure of a single disk within the array. Because of the way that RAID 5 works, the total capacity of one disk is lost to overhead. If, for example, a RAID 5 array contained five 10TB disks, then the array’s usable capacity would be 40TB. A   RAID 5 (with Hot Spare disk)   array can be configured to treat one of the disks as a hot spare. Then one of the disks is reserved as a replacement in the event that a disk fails. For the above example with five 10TB disks, this would decrease the example array’s usable capacity to 30TB. A   RAID 6   array is designed to protect against two simultaneous disk failures. However, the price for this extra protection is that two disks' worth of capacity is lost to overhead. As such, a RAID 6 array made up of five 10TB disks would have a usable capacity of 30TB because 20 TB is lost to overhead. The   performance   during Normal Operation is measured in IOPS (Input/output operations per second) and as a sum for all the disks (excluding the Hot Spares and decreased for writing parity data) in the array.  As a rule of the thumb, the higher the overhead associated with writing parity data (in the above example RAID 5 with Hot Spare causes the same overhead like RAID 6) the lower the IOPS. The reason for implementing RAID arrays is to   secure the data. The level of   protection   does not directly correlate with the overhead. From the above example both RAID 5 with Hot Spare and RAID 6 have same capacity, but offer different level of protection. In case of failure of RAID 5 array with Hot Spare, the Hot Spare is activated and the rebuild process start immediately. The system can recover from a single disk failure and during the recovery, process is vulnerable to second disk failure. Therefore, RAID 5 and RAID 5 with Hot Spare disk offer the same level of protection – single disk failure.   In contrast, if a disk fails at RAID 6 array, the recovery will start only after the faulty disk is replaced manually.  However, if during the recovery process second disk fails, the RAID 6 array will stay functional.
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    ‎04-05-2021 04:18 PM
    The purpose of this article is to provide step by step instructions on how to successfully import video and storage devices from a DIVAR IP Recording Appliance to a Professional BVMS system while retaining all existing recorded video. Note: This procedure should only be performed by a certified BVMS / VRM technician or installer
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    ‎04-05-2021 04:37 PM
    This article  provides an overview of Operator Client (BVMS 10.0.1) for most used functionality for security operators and incidental users.
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