Security: Video

If you want to improve the image quality of your Bosch camera and you did not find the FPS option in the Web User Interface, please follow this article and you will find the answer.

Depending on the FW version of cameras and BVMS version you have installed, different possible situations can occur such as: the cameras are not working because the firmware is old, Configuration Client will display a message like: "unknown platform", Gaps in recordings or not recording at all and so on

If one of DIVARs IP 5000 AIO is selected on a user profile, the Operator Client opens the site and works fine. One message is displayed when two or more DIVARs are added into the same Enterprise system.   If you already have a DIP 5000 AIO into your Enterprise system and you want to add additional units but you receive the following message, you can solve this by using the steps below: "Server of configuration database is already in the server list. Remove either the server that is twice in the list or make sure that the configuration database is not cloned between servers."

How to detect in an easy and convenient way if the camera suffers from a failing shutter mechanism which can result in white or ghost images? This article helps you to identify if the camera possibly suffers from a random failing shutter which uses the FFC (Flat Field Correction) instead of waiting for the FFC taking place approx every ~10min, you can now fire it on command.

The purpose of this article is to assist you with the creation of mirrored drive sets in a DIVAR IP all-in-one 5000 Recording Appliance.This procedure should be performed on new appliances that have not yet been deployed.

The “inactivity” algorithm from this article will move the camera to Pre-position 99 in the Alarm Task scripting.

MegaRAID Storage Manager software automatically rebuilds the RAID 5 on a DIVAR IP unit without data loss. The rebuild is a fully automatic process, so it is not necessary to issue a Rebuild command. You can also monitor the progress of drive rebuilds. Once the chassis was replaced and the drives were mounted in drive carriers, follow this step-by-step guide in order to rebuild RAID 5 on a DIVAR IP.

Find out from this article where you can find the installation code needed to license a Bosch camera

What should you do if you tried to drag an drop the device to the cameo window from BVMS Operator Client and instead having the video, it displays the logical tree?

All of camera block FW updates require an additional step for the FW upgrade process, which is described in the documents attached.

You may have installed Configuration Manager on your PC, you tried to run it but the software no longer works. What could be the reason?

Check if your system is performing correctly! The VRM Monitor is one of the best options to check if the system is recording correctly, providing a quick overview as well as detailed information about all the cameras and storage added to VRM. In this article you are going to see how to access VRM Monitor from Bosch Video Management System (BVMS) Configuration Client. Furthermore, you will find here some useful information about each section on the Dashboard page.

Follow the steps from this article if you want to configure your camera to detect motion and then send the event to the server, to start recording. This guide helps you set this option only for nights and weekends. It is important that you find the best possible motion detection settings for the camera in order to avoid unnecessary recordings or notifications.

To ensure the highest customer satisfaction and replace the defective hardware faster and more smoothly, it is necessary to register each system for the specific country together with the system location. But where and why should you register your device?

The latest suitable Image for your DIVAR IP R2 Family Device can be obtained from Bosch Central Support Team. Please provide the SN (serial number) from the DIVAR IP 6000/7000 R2 when contacting Bosch Central Support Team.

Find out here what could be the cause of the following message displayed on DIVAR IP 7000 R2: "The instruction at 0x6566f31c referenced memory at 0x00000008. The memory could not be read."

This article describes step-by-step how you can configure the Remote Portal in order to access the Bosch camera from your tablet or mobile phone via Video Security App.

If you are trying to connect your device to the Remote Portal and it says that server is unreachable, please check the firewall blocks and whether certain ports are not blocked.

After clicking the Forensic Search button in Bosch Video Management System (BVMS) - Operator Client, "Video image is not available" message is displayed. What could be the reason?

This article explains how to license a system that runs in full Bosch Video Management System (BVMS) mode with help of Security Systems Software License Manager tool (SLMS).