Security: Video

With BVMS 11.0, new licensing system was introduced. Attached document describes how to migrate existing activated BVMS licenses from the Bosch Software License Manager System (SLMS) licensing system to the new Bosch Remote Portal licensing.

Follow the steps from this article and find out how you can license BVMS Viewer v.11.0  or above for free.

Before asking for assistance, please collect and provide the Central Technical Support Team with the information from this article.

Intelligent Insights is a standalone product. The system can run as a standalone system and be accessed by operators via the web browser or the widgets can be integrated in a BVMS operator client.

This article describes how you can upgrade a BVMS license to a higher version via Bosch Remote Portal. ( eg. from BVMS 11.0  to BVMS 11.1.x )

This article contains the LIF fie which will help you to activate the Activation Key from SLMS for BVMS Lite v10.0

The System Info File is requested during the BVMS license activation via Remote Portal and can be downloaded by following the steps described in this article

This article contains documents attached which describes the installation package for BVMS. Operating system support of the specific BVMS version is listed in the BVMS release notes.

Check this article and have a look at the attached documents which describe the settings you must perform after having installed BIS and BVMS on the different computers.

This article give you hints on what you can do if you are not able to see the expansions of your DSA E2800 in the Hardware tab and you see the controller only.

This article describes how can you check the status of your SMA for BVMS version≥11.x via Remote Portal.

This article describes how can you check the status of your Software Maintenance Agreement (SMA) for Bosch Video Management System (BVMS)

This article explains how you can collect VRM logs in different versions of it

Note that the recordings are not removed instantly. The recordings will be deleted on the next day at 12:00 AM, after the automatic delete is changed.

Learn how to design a network on which BVMS can run comfortably.

When Central Support Team provide assistance on a specific topic, at some point, customers may be asked to enable the VSG debug logging option. This article answers the question: Where can you find the "VSG debug logging" option in Configuration Client to enable/ disable it?

This article presents where are the Transcoder Log settings and how to enable them for log collection.  

This articles explains what  is Essential Video Analytics and also recommends when to use it. Essential Video Analytics allows you to record all of the object information and change the rules even after the fact for fully configurable forensic search.  

This article explains what is Intelligent Video Analytics IVA and recommends  when to use it. Bosch Intelligent Video Analytics is a video analytics type delivered as standard with Bosch IP 7000 to 9000 series with CPP7.3 and older. Furthermore, it does include a hardware accelerator to provide some extra power. 

Central Support Team may ask you to provide them with the log files and configuration file of Intelligent Insights.This article explains you how and where you can get them.