Bosch Building Technologies

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    100% helpful (1/1)
    ‎08-14-2023 12:21 PM
    This article describes which camera settings influence the performance of Essential or Intelligent Video Analytics in Bosch IP cameras, and what the best practices are.
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    ‎08-14-2023 11:08 AM
    This article describes how to benchmark Video Analytics and differentiate video analytics solutions.
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    ‎08-07-2023 09:59 AM
    This article shows what to do in case the following message occurs: "Could not add the following devices"  when adding IP cameras FW 7.87  to BVMS 12.0.
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    ‎08-02-2023 12:00 PM
    Find out from this article what should be done when the MIC IP STARLIGHT 7100I cameras pan but do not tilt
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    ‎08-02-2023 08:32 AM
    BVMS Configuration Client or Operator Client does not display correctly on the DIVAR IP 4000 AIO when opened from the Kiosk mode and appears oversized in fullscreen.
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    100% helpful (2/2)
    ‎07-31-2023 11:27 AM
    The wiring and installation details in this guide are based on common practices used at sites to ensure proper surge and lightning suppression.
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    50% helpful (1/2)
    ‎07-27-2023 08:52 AM
    The timeline is present, but the recordings appear to be black for all cameras.
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    ‎07-26-2023 01:15 PM
    At some point, the Central Technical Support team could ask you to provide them with a Configuration Manager table view export, for further investigation of your devices, such as a full overview of the installed cameras or with the cameras with a specific problem. This article will help you to learn how to do this export.
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    ‎07-26-2023 01:05 PM
    When logging into BVMS Operator Client, there is an alarm showing up: “System Error - Server alarm queue capacity reached”. Find out from this article what could be the cause and how to solve this.
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    ‎07-26-2023 12:59 PM
    You can lock the control of a PTZ camera for other users. A user with a higher priority can take over the control and lock the camera control. A timeout can be configured for this explicit PTZ locking. If you only take over the control without manually locking it before, the control is locked for the user with lower priority for 5 seconds.
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    ‎07-26-2023 12:48 PM
    The alarms appear, the forensic search is working fine, but the yellow lines don’t appear on the recording line/ timeline. What to do to display the yellow lines in timeline?
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    ‎07-24-2023 11:35 AM
    If you would like to exclude certain Events and Alarms from being written in the BVMS logbook you do have the option to exclude such information.  
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    ‎07-21-2023 11:02 AM
    Find out from this article what to do when the Decoder VJD-7513 with FW 10.31.0005 is displayed in BVMS but: First monitor connected on HDMI to HDMI on monitor shows images. Second monitor connected via a USB-C-to-DP cable to the DP port on the monitor shows no output on the second monitor.
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    ‎07-21-2023 08:50 AM
    This article explains what to do when a black image occurs during the selection/ switching between Streams or by selecting the recorded videos (locally) when accessing Camera Trainer in Configuration Manager.
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    ‎07-18-2023 02:53 PM
    This article contains different Q&A regarding the Camera certificate in Config. Manager & WEB GUI: size limit, supported formats and limitations.
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    ‎07-17-2023 11:34 AM
    After a power outage/ reboot, all PTZ cameras will get back to their zero-point (home) position. If your PTZ camera was installed looking at a wall, in case of a power outage it will return to its home position where its image is pointing at the wall.
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    ‎07-17-2023 11:24 AM
    When entering in BVMS Operator Client, the camera's image is black and only Transcoding option is available for streams (no stream 1 or 2 , or image pane optimized) Desired result: See the camera's live image
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    0% helpful (0/1)
    ‎07-17-2023 11:13 AM
    “Error message” occurs while trying to upgrade the Firmware of VJD-7513 from firmware version 9.51 to 10.23. Configuration Manager 7.61 is used.
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    ‎07-17-2023 10:19 AM
    Never lose track of an object of interest! Intelligent Tracking automatically zooms in to and follows a selected Intelligent Video Analytics object as far as possible with the camera.
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    100% helpful (1/1)
    ‎07-17-2023 08:44 AM
    The RCP documentation can be found in the Firmware .zip file on the product page.
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